Solved

Hello! Could you please tell me when using the Starter plan, is there any limit on the number of teams that can be created for one account?Thank you very much in advance.

Hi Figma Community,I’m working on translating the Arco Design System from Chinese to English. This includes: All the text content inside layers AND the component properties (property names and their option values) So far, the only method I’ve found is to manually select each component, then copy-paste the property name and each of its possible values one by one. This process is extremely slow and tedious.Is there a more efficient way — maybe a plugin, script, or workflow — to bulk translate both text layers and component properties in Figma? Any advice or pointers would be much appreciated!Thanks in advance!

I have a component that is left aligned in all places until the site link in which it is suddenly center aligned: 

Hello world, I am working on a Figma plugin where one of its features is changing fill of selected elements into color variable if the said fill is found within the variables. Everything else is straight forward but when it comes to text, since different characters within one text element could have different colors, I tried to access them using get StyledTextSegments like so:const segments = element.getStyledTextSegments(['fills'])The issue I am currently facing is that fill within textSegments is readonly, So the following code does not work; specifically the part of assigning segment.fills new value:segments.forEach((segment) => { const fillsCopy = [...segment.fills] if (fillsCopy[index].type === 'SOLID') { fillsCopy[index] = figma.variables.setBoundVariableForPaint( fillsCopy[index], 'color', matchResult.variable ) segment.fills = fillsCopy}Is there another way I can make this work?

When u add gif in figma site it loads in preview but when you publish its not loading

I can’t work in the app anymore. Only browser version works but doesn’t allow me to open the desktop app. The “Open the desktop app” button isn’t active

One unexpected annual payments have been made.I’d like to refund it.My Unique handle：@af993ffc_b5ac_4

Hi, Although I have a starter plan, the fee for a Professional plan has been deducted from my account. I tried to reach out to support and it has been 6 days, I got no response. Please contact me through my email and refund it.  Best,Cem

I’m working on a Figma site and noticed an issue where the font appears differently in preview or published mode. For example, I’m using SF Pro Bold in my design, but it renders as SF Pro Regular when previewed or published.Is this a known issue with Figma Sites? Are there any recommended or “safe” fonts to use that retain their styling accurately in preview mode? Would love any insight or workaround if this is a bug. Thanks!PreviewDesign 

Hi everyone, I recently opened my project and noticed that some fonts have been replaced with default system fonts. I checked my installed fonts, and they seem to be there, but Figma still shows a missing font warning.Could this be an issue with Figma’s font service, or do I need to manually re-install the fonts? Thanks!

I’ve got my site all built, and published with no issues and when I click the sites link it shows “not found.”It’s not in drafts Closed all files and restarted Figma Cleared browser cache Tried incognito Ran internet speed test 

Custom stroke setting of instances are reset whenever I duplicate instances or any touch in its component.Its very annoying me, it make me do huge hassle jobs. Please fix this bug as soon as possible.

Hi! I am the owner of our team. As I am leaving the company, I’d like to transfer the ownership. I tried following the instructions at https://help.figma.com/hc/en-us/articles/360039481134-Transfer-ownership-of-a-team but those clearly do not match what I see when I go to “people” under our team. I see in the people list that I am the owner and I am logged in on that account. But there’s no option to transfer ownership when I click on any other user.

Recently I got a problem with my Figma projects (web and app likewise) - all the PNG files in any project does not load, as well as their thumbnails (the thumbnails got partially fixed at some point, but now are not loading again).My attempts to fix the issue:Pressed Help - Troubleshoot - Reset Figma and Restart couple of times. Cleared my both C and D drives (not completely), removed the unnecessary .fig, .psd, .png files, some apps, even the After Effects and Media Encoder, since the initial thought was the problem was caused by some sort of incompatibility.  Cleared the browser cache (both the Chrome-based one I use and the Chrome itself). Updated the AMD drivers to the latest version. Updated Figma app to the latest version. Re-installed Figma app like 5 times, and I hope it was a proper reinstall, since everytime I opened FigmaSetup, it just went straight to the app, without even a chance of choosing different drive to install (I don’t remember how did the app behave the very firs

Hi support team,I recently graduated from my school and I have lost access to my student figma accountl. Please help me recover my files or update the account’s email with the new one. I have years and years of work that suddenly just disappeared !school email: [redacted by forum admin/moderator to remove PII]new email address with no existing figma account: [redacted by forum admin/moderator to remove PII] student team: KIUTECHI already submitted a request via this link https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001731233please help !

I was charged $192, but I have no idea what this expense entails from Figma. I pay Figma $15 a month for my subscription, but I have not signed up for any other subscriptions or memberships. What would $192 cover with regard to Figma? Do you know why I would be charged this amount? 

It has happened with me multiple times, that I go to click Delete, I accidentally click on \ - the keyboard shortcut in Mac to “select parent”. And then I go click Delete and end up deleting the whole frame. I’d rather not have that keyboard shortcut, is there a way that it can be removed from the platform, or is there a way that I can remove that just for myself.

Hey all,I’m suddenly unable to edit any text layers in Figma, across all files, pages, and even brand new files—affecting both my main and secondary accounts.What’s happening: Double-click and “Enter” don’t let me edit text—not in place, not in the side panel. Typography controls (font, size, etc.) are greyed out for every text layer I select. I can move/resize elements, change color, and create new shapes just fine. This started suddenly, across both Figma browser and desktop app. What I’ve already tried: Checked layer is NOT locked, not a component, and not a nested/grouped selection. Checked on different pages, old files, new files—issue persists everywhere. Created a totally new Figma file—still can’t edit any text, not even “Inter” font. Swapped between browser (Chrome/Incognito) and the desktop app. Logged out/in, refreshed, cleared cache/cookies, no effect. No issues with account permissions (“can edit” everywhere), and not a FigJam file. No overlays, masks, or

Hey. When using Arabic, fonts that lack Arabic support fall back to Noto Sans. Today I ran into an issue where the fallback does not render the Semibold weight for Arabic. If I select Noto Sans Arabic directly, everything renders correctly. 

I am unable to publish my Figma plugin even though it works well in Figma Design with updated manifest.json and package.json. 

tl:dr: Thai text in Inter at 600 weight look glitched but only for me + one peer in the org. Others don’t face it → might be a fallback/rendering issue in Figma? My team and I have been using Inter for both Thai and English, set it up in our design token for dev. Just found out that Thai text at 600 weight gets glitchy even we both have tried to double-clicks the layers so many times for the design to recover. English looks fine till now, only Thai breaks and remains invisible (see attachment below and recording link here). What my peer and I tried so far:Cleared cache Reinstalled Figma desktop app (version 125.7.5) Even update iOS to Sequoia 15.6.1 Tested on personal devices with the same accounts= Still the same Question:Any way to fix this without replacing it with the new typeface? Appreciate any pointers 🙏

In the past, there was a way to export selected framers into a single PDF, as described here:  Since a recent update, this doesn’t anymore. And I can’t figure out how to make it. Any idea?

The folder with other files works fine, but when I open my design file, no created artboard or design appears. It doesn't appear as deleted in the trash or hidden. I wasn't sent an email to restore it in case it was deleted by my team. I need help urgently.  

Hi guys! i wanted to ask that I am a student and i was hoping to get the student discount but I am from india so my school doesn't provide with the student mail id. So, I emailed figma and asked them if i could provide with my report card, my transfer certificate, fee reciept, anything that could prove i am a Student but it's been 5 days since i mailed them but they haven't emailed back. Is there anything I could do to contect them or anything?

i had an account with a subscription that i lost the password to and anyway of retreiving it, how can i cancel this subscription, the gmail i believe is (redacted by the moderator due to PII)