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Hi,I am writing to request your tax residence certificate for the year 2026 (Form 6166) and the Form 21-RFI (attached), duly completed and signed.These documents are very important, as they are a requirement of the Portuguese tax authorities.Would you be able to assist us with providing these documents?Thank you very much in advance.Kind regards,Sara Vidal

the latest version on desktop ,  the auto layout is missing,  chrome broswer is correct.win11 pro  

I have a ticket open for this but have yet to get a response. Ticket #1809843 I was recently removed from my company’s Figma account and added back. Once added back, files in my drafts over the last 7 months have disappeared. Hoping to recover the files.

I made a mistake of connecting my personal repository and can’t seem to disconnect it. How do I do it? 

At first, I thought, I need to update the desktop app that I have on my windows, but when I checked, it was up to date. I tried to refresh everything, switch off the laptop and start all over again, but nothing works, as soon as I open my file, start working, it crashes in seconds. I would appreciate some help because I really need to work.The error- I keep receiving.​​​​​ 

Hey there 👋My company is currently using Figma for content creation, and we were really excited to see that we could finally export videos directly from Figma Buzz.The problem is… exports seem to work randomly. Sometimes the file exports without an issue, but most of the time we end up waiting endlessly for the export to process, and nothing happens.It feels like we might not be the only ones experiencing this. Has anyone else run into the same issue? And is there a workaround or solution that the Figma team could share with us?Thanks a lot in advance 🙏

Dear Figma Support Team,I am writing to request a full refund for a recent subscription charge of $39.20 that occurred on March 25, 2026.This charge was entirely unexpected as I no longer have a need for the service and had intended to cancel the subscription prior to the renewal date. Unfortunately, I overlooked the cancellation process, and the subscription was automatically renewed.Since the charge, I have not used any of the paid features. I would greatly appreciate it if you could review my account and process a refund for this transaction.Thank you for your time and for providing such a great tool. I look forward to your positive response.

When clicking on an element and trying to set the fill to a pattern, it’s not possible to select a source and use it as a pattern anymore. Issue is happening both in browser and desktop app (126.1.2).  

Hi. I can't change my payment details. The following message appears: There was an issue with loading our payment form. Please refresh and try again.  

I’m trying to map a Figma Site to the subdomain cook.tastemade.com. The DNS records are properly configured, but I get the below Error 1000 when trying to access the site. The custom domain status says “Awaiting certificates” in Figma even though it has been several days. 

I’m using Figma Make and repeatedly getting a red banner: “Something went wrong” with a Request ID. When this happens, Make fails to apply changes / preview breaks. In DevTools console I’m seeing repeated WebSocket connection failures (multiplayer + makeproxy) and an HTTP 500 error on a resource ID. This prevents me from continuing work in Make. What I’ve tried already: Hard refresh / reload Try again button Tried different browser (Chrome) / Incognito Disabled VPN/adblock/private relay Switched network (hotspot) Duplicated file What can I do?

Howdy, I’m a noob with dumb question. Where’s the dark theme mentioned on https://help.figma.com/hc/en-us/articles/5576781786647-Change-themes-in-Figma ? “Actions menu” doesn’t contain any of these: “Use dark mode”, “Use light mode”, “Use system theme”.And why should I, dumb user, even search this essential feature somewhere in sub-sub menus? Can you even find it yourself, intuitively, while your eyeballs are on fire?“Color profile” is not what I needed.

I am getting a message that says “Library assets may need to be republished for modename mode to show.” There is also a little icon next to the mode name in all of my files when selecting a palette mode. We use a single design system file that has all of our variables and the other palettes don’t seem to have the same problem. The error message is not very helpful and I have cleaned up all of the files and resolved everything I can find but this message never goes away. Can anyone help me understand what is going on? I have included a couple of images as an example of what I am seeing.

Screen Recording I designed ‘Navbar’ component with 2 variables (Default, Expanded), for Navbar body container applied slots. In this body container, I used one componet (Entity Tab) having variables default and expanded. In Navbar (Default) body container varible used ‘Entity Tab’ default and in Navbar (Expanded)  used ‘Entity Tab’ expanded variables. While switching between Navbar component, ‘Entity Tab’ (present within slot) properties not changing.

Hello, We are planning to transfer a project from one company to another. The previous company that has been working on this project is planning to deactivate the account that holds admin privileges for the organization containing the project. They also mentioned that the domain associated with the admin account will be deactivated. I think that the organization itself needs to be transferred as-is in order to preserve existing comments and maintain library connections. Although we have already changed the owner of the projects within the organization to the new party taking over, we have not been able to change the admin of the organization itself.  If the domain of the admin account is deactivated, will the projects within that organization also be deleted? If the organization is deactivated, is there any way to transfer or change the admin of that organization?  

피그마사이트가 설명에는씨발유료요금제에다쓸수있다고되어있는데 보면 풀시트에서만가능하게되어있는데씨발새끼들아뭐가맞는거임?

SummaryWhen adding a slot to a component set that already has multiple variants, there is no way to link that slot property to matching layers in the other variants. The only way to get a unified slot across variants is to add the slot to one variant first, then duplicate to create the others. This means any existing component with multiple variants must be rebuilt from scratch to add a shared slot.Steps to reproduceCreate a component with two or more variants. In one variant, add a slot property to a layer. In another variant, select the matching layer (same name, same hierarchy). There is no option to assign it to the existing slot property. Creating a new slot property on that layer produces a duplicate — two separate properties with a conflicting variants warning.Working path (for comparison)Create a component with one variant. Add a slot property to a layer. Add a new variant (duplicate). The slot property carries over as a single unified property showing "2 items".Expected behavi

I'm on Figma's Education plan ( my own team seat, resets Apr 1) with 2,668 AI credits left (full monthly bar shows). File is in this Education team, and AI tools like 'Remove background' worked fine until yesterday. Now every AI action errors with 'Out of AI credits' popup, despite balance visible. I've: Confirmed file/team Checked AI balance in Main menu Tried new files in same team This forces app-switching, killing workflow. Daily limit bug? Plan verification glitch? Screenshots attached. Thanks for help!   

Hello Figma Support,I’m trying to upgrade to the Pro plan, but I keep receiving the error message:“Payment can’t be completed, please use another payment method.” I’ve already tried entering my billing details, but the transaction still fails. Could you please help me understand what’s causing this issue?I’m from Indonesia, and I use a Mastercard debit card. I also have made sure that my balance is very sufficient. I have already tried more than 5 times, and it still fails. I have even tried to use a Visa credit card, but it’s just useless. Please help me.

Hello, I am posting here because we are facing an urgent billing and seat issue, and although we already have an active support ticket, we have not received a response for more than 3 days. We are the Owner of our team(KIESRND), and this issue is now affecting our actual work. Here is the problem:  Our original seat setup was 2 Dev seats and 2 Full seats At some point, one Dev seat was unexpectedly changed to a Full seat As a result, we were billed based on an unintended seat structure During the process of trying to correct this, it also appears that an additional Dev seat may have been charged on a monthly basis We contacted Figma Support and received a reply saying that removing one Full seat could allow a refund However, after that reply, we have received no further response for over 3 days, despite already having an open support ticket  At this point, one seat is not usable as intended, and this is creating a serious disruption to our work. What we need is:  If possible,

When in a Figma Site project under “make” it isn’t possible to switch to the chat tab when editing creating/components. The top navigation chat/split/code is unresponsive. This is true in the windows and mac desktop app as well as the browser app (firefox and chrome). No matter what option is clicked the view stays on the 3 column layout: file | code editor | code layer (preview). It is not possible to use the ai chat to enter prompts.

I started using Figma Make yesterday and subscribed to the Professional plan(full seat).The design copy feature was working fine at first, but when I checked again today, it seems to be disabled and I can no longer use it. img1) Figma Make, disabled design copy buttonI’m wondering if this is an issue on my side, or if there was any official announcement from the Figma team regarding this change. Thanks in advance.

Dear Figma Support Team,I am an active student at the University of Rzeszów (Uniwersytet Rzeszowski) in Poland and I am trying to get a Figma for Education plan.Unfortunately, the third-party SheerID automated verification system repeatedly rejected my valid student ID and eventually locked my verification attempts. When I contacted SheerID support, they stated they cannot offer manual assistance and closed my case.Since the automated system is failing to recognize Polish documents, could you please help me verify my student status manually? I have all the necessary official documents (student ID, official certificate of enrollment from the university) ready to provide.Thank you for your help.

Hey everyone,I was using Figma make heavily before the credit limit got activated. I’m way beyond the limit. If I purchase credits, will those be set off for the credits that I exceeded during the beta period? or I will be able to use what I purchase right away?  

У нас был оформлен годовой профессиональный план на 1 команду. Других пользователей мы не добавляли. Но неажиданно списалась оплата помесячная. Мы не добавляли нового редактора. Помогите решить вопрос. Мы надеемся что вы сможете вернуть деньги.