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I’m unable to locate a file that I didn’t delete. I still have the shared link, but I can’t access it, it says the design file may have been deleted, moved, or is unavailable.Please, I need help resolving this.

The figma support doesnt reply and ignores on this type of ticket even I am a premium user. This is really unprofessional and unfair for customers not getting any support. I have been messaging everyday for reply but no response I opened new ticket they just change the status to resolved. Brian SherryHello, Thanks for the follow-up. My apologies for not having addressed that link from the Fig chat. That URL links to your team titled AgencyX Global's team, but it is not a URL link for a specific file. Can you provide please the URL for the file link that isn't opening?  Looking forward to assisting further,BrianProduct Support SpecialistWant to learn Figma? Get started with our Figma Design for beginners course7 days ago AgencyX Designers https://www.figma.com/design/3MRk8PH1s6JJrlJjWCFTnI/GAS-ZenX?node-id=6303-36931&t=j1PCMozv7J514Mdi-0 Here 7 days ago AgencyX Designers Hello is there a progress on my issue? The file is needed as I have some urgent depndencies. 7 days ago A

Hi all,I’m running into a pretty severe performance issue in one specific Figma file, and I’m hoping others have seen something similar or can help pinpoint what's going on.Whenever I try to cut or delete any layer that contains complex components (a mix of local components and components coming from our shared library), Figma freezes for up to 1 minute before the action completes. This includes deleting from both the canvas and the layers panel.A few things to note: The lag started immediately after updating components from our team library This only happens in one file Other files with equally complex component structures do not have this problem Both the desktop app and browser show the same behavior The issue only appears when cutting or deleting. Navigation isn’t particularly laggy. The components involved are fairly nested and variant-heavy, but nothing out of the ordinary for our system What I’ve observed: A frame containing multiple complex instances seems to trigger

Hello, good day.I’m experiencing serious issues with the new Figma UI update. Many essential tools — such as padding controls — are missing or hidden.Please do not enforce this new version. The previous UI was much better, clearer, and far more efficient for designers.This new version has no advantages, feels confusing, and makes our workflow significantly harder.

HELP I’m trying to to create and type in a textbox as usual but it does not work: Clicking T (Text) Drag until desired size TypeAt step 3, when typing it doesn’t let me type but rather activates shortcuts.  

Hi! I’ve been having trouble getting my Figma account back to an Education account, even though SheerID confirmed that I re-verified my account on September 11 (Verification ID: 68c1ab53f897ce280a8b5dff), which was before the September 29 deadline. SheerID mentioned that since the verification on their side was approved, the issue now lies specifically with the offer redemption process on Figma's side.I’ve sent education@figma.com several emails since about my issue, but I never received a reply. I’d really appreciate any help to be able to re-access Figma Education for my student work! Thank you in advance. 

Hey folks, I’m having an issue where I can create webhooks via an OAuth app, but deleting them always returns 403 "Request denied". Same token, same permissions, same everything – deletion just won't work.The premise is the following:A user from my app adds their Figma team ID manually and then registers a team-level webhook for that team using my OAuth app.My setup- OAuth app with webhooks:read and webhooks:write properly configured- I'm a team admin of the team I’m trying to register a team-level webhook on.- Using OAuth 2.0 with a valid  token- The team I’m testing with uses a Pro planWhat works- Creating webhooks- Listing all webhooks for my teamWhat doesn’t work- Deleting any webhook I get a 403- Getting a specific webhook by ID via curl - I get a 403 there as well, oddly enoughEven weirder: I can see all registered webhooks when I list them, but I can't touch any individual one.(I actually need just 1 but I’ve racked them up when developing and testing)I’ve created some extensive

I’ve been experiencing this for months. did sync & unsync, publish & unpublish, and don’t ask how many times I had install & reinstall. but it still doesn’t work. the above is my screenshot on figma working file, below is the screenshot on my design system. on the working file it doesn’t updated, why is that? (in philomena accent)  

During Figma Schema 2025 they announced upcoming support for extended variable collections and native variable export/import conforming with the DTCG token specification.It was announced during this session: Here is a screenshot of what they were proposing:An update to the app dropped a few days ago with extended collections but I cannot find how to export variables to JSON (without using a plugin).I don’t have the “Export modes” option in my dropdown menu, even with our Enterprise account.Has anyone got that feature and how do you do it?

I was editting a page in Figma make and whej I asked it to “undo” something it undid all the work that I had input and sorted. Please help!   

I’m suddenly unable to edit any text layers in Figma, across all files, pages, and even brand new files—affecting both my main and secondary accounts.This has been posted by someone else previously BUT the fix that worked for them does not work for me.Please help, I have clients waiting for amendments that I cannot do for them 

I am trying out the CMS content for the first time, as I create a Figma site. There appears to be an issue with paragraph spacing not applying as it should.Paragraphs (a single ‘return’) in text that uses my Body style in a Rich Text field aren’t displaying any paragraph space, despite paragraph spacing of (for example) 16 being defined in the Body text style. I tried defining the space value on all breakpoints, too. No luck.But if I add a forced line break (shift-enter), which should ‘not’ add paragraph spacing, it adds the paragraph spacing! This looks like a bug, and prevents me from adding correct spacing in many contexts. I am also not able to apply correct spacing to lists etc.Is this a known issue, or am I doing something wrong?

Figma is a powerful design tool that allows designers to create and collaborate on projects seamlessly. However, as the number of projects grows, organizing your workspace can become a daunting task. Finding specific projects can be difficult, especially if your workspace is cluttered and disorganized. Fortunately, Figma provides users with the ability to create folders and subfolders to keep their projects organized and easily accessible. One of the most useful features of Figma is the ‘Drafts’ section, which allows you to save incomplete or unfinished projects. This feature is especially handy when you need to work on multiple projects simultaneously, but don’t want to clutter your workspace with unfinished designs. The ‘Drafts’ section gives you the ability to save your progress, so you can come back to it later. To add a folder to your Drafts section, follow these easy steps: Click on the ‘Drafts’ section located on the left-hand side of your Figma dashboard. Click on the ‘Create

Now that you know...Does that bother you?

Using Firefox browser, any time I deselect an object in Figma (frames, images, etc), a gray box that says “paste” appears next to my cursor and moving the mouse automatically triggers a box-select (as if I were holding and dragging the mouse). I have to press Esc to make the “paste” box go away and click somewhere without selecting anything to make the box-select go away. This happens any time I deselect anything. This means that if I accidentally select something using the bug-induced box-select, it loops me back into the bug. It is hugely obtrusive to getting any work done.

My page render perfectly 90% of the time, but sometime, it render completely broken like this (text blurred for privacy) And, one again,  the screen above render properly 90% of the time, except in cases such as these. I could provide plenty of other exemple, but the main idea is there. It is important to note that it is completely independent from the browser (it can even happen in Figma). BUT the problem here's quite big because it make user testings impossible in responsive mode since we can have these random glitches at any time 

I have created a card component that has a default and hover variant. I have attached all my text styles and created input properties so that a user can easily change the headline of the card. I want my hover state to have an underline for the headline text, but when I click on the hover headline and Cmd+U it applies to underline to all variants or vise versa removes it.In order to get it to work I have to detach the type layer from the property which obviously isn’t what I want because then the text won’t change. 🙄 OR I have to make a separate input property for hover which is dumb because then a designer has to input the same text twice (and I haven’t tested what that does in prototyping but I would imagine something would be funky there) This seems like a newer update because I didn’t have this issue maybe just a few months ago and I haven’t changed my process at all. I have tried naming the layers differently and that also doesn’t do anything. But I can still create overrides like

Why is the responsive mode in the prototype preview so broken? When you create a page with components and layers and set them to fill mode, everything fits to 100% width or height in the design editor. This reflects typical development as expected. However, this doesn’t work in the prototype preview. When I set the prototype to responsive, sometimes it works, sometimes it doesn’t. For instance, I have a grid with cells. Those cells are set to fill. (In fact, everything in every layer is set this way). But when the prototype renders it breaks. Those cells sometimes are 100% the available area, other times they are set to their original rendered size from the frame. For example, the cells are set to fill and happen to measure at around 200px wide because the main container (frame) fits all the content this way in design mode. But when it goes into the prototype preview with responsive mode, sometimes those cells take up the width appropriately, other times they revert back to what they a

I’ve been trying to verify my account for the Figma Education Plan, but I’ve been facing repeated issues. On my first attempt, the system showed an error and didn’t let me complete the verification. When I tried again, it showed “Verification Limit Exceeded.” I reached out to both SheerID support and the Figma Education team for help, but I haven’t received any response from either side. Now my deadline is down to only 5 days, and I’m stuck without a way to re-verify or reset my attempts. Because of this technical error and lack of support, I’m at risk of losing access to the Education Plan. I’m really not sure what else to do—any guidance or help would be greatly appreciated.

I noticed that after the last update some of my nested components are broken in sizing/scaling. I would reload my library after publishing and half the instance across various screens would take off. Specifically the components are getting bigger somehow. For instance this image component, nested in a product card, should be as is in the version on the bottom, after reloading the component from the ds library the image is bigger. Or the stamp in the footer is correctly inserted in the beige space in DS itself but as an instance it seems to enlarge quite a bit. This happens with images, icons, other assets like stamps etc. It seems that it needs me to manually redo everything now (copy-pasting from DS library, editing etc) and i do not have that type of time/budget for this big of a project.  

Hey, something is wrong with Figma!I am trying to subscribe to Figma Pro plan from Latvia (EU & Eurozone country) but Figma shows me this at the checkout:Your payment method's address is in a country that can't pay in EUR. Please use a different payment method.Latvia uses only EUR as its currency. We don’t use any other currency. My card is using EUR of course! It works everywhere else except in Figma. This is definitely a Figma issue!Screenshot: 

They are so bad, it’s sickening. First, masks go behind the masked object, (?!) Second, if you build a mask out of different compounded shapes (add/subtract), then you can’t select the sub shapes by clicking. You have to go to the layers and navigate through tens of shapes. Please change this, just do it like Illustrator. It’s unbelievable how bad it is. I get dandruff every time I have to use them.

I can open the files on my laptop and tablet but it is not working on my pc.Help Please !! 

I am using a professional plan but have suddenly lost access to plugins. They are now blocked by a popup that wants to convert the account to a full seat. I updated Figma this morning but the issue remains. All plugins are triggering this popup when selected.Would appreciate any help to resolve this bug as I’m unable to export variables which is a big issue for development. Clicking Actions and then selecting a plugin The plugin is blocked with this popup and there is no option to just use the plugin 

I’ve been getting a persistent error in Figma Make for the past three days. It was working fine before, and I’m currently on app version 326.I’ve tried the common fixes suggested by other users, including duplicating the file, testing new prompts, and restarting the app, but none of these have worked.I’ve also opened an issue and granted access to share@figma.com, but the invite hasn’t been accepted yet.This is affecting my workflow, so I’d appreciate your support in resolving it. Screenshot of the error has been attached