Solved

This just started today. After any prompt I make in apparently any existing Figma Make file I have, I’m getting a “something went wrong error”.After the prompt, the system does the work. But as it is working and describing what it is doing, after maybe 20 seconds, I get the error message.This happens both in the browser and in the desktop app.I’m using a Mac, and I’ve gone through the troubleshooting checklist. 

Dear Support Team,I'm trying to update my verification for the Figma Education Plan, but without success. I keep getting several error messages saying that the information provided is invalid. My institution does not provide an institutional email, so I use my Gmail account. However, I have documents that prove my enrollment. After several attempts, I received a message saying that the submission limit has been exceeded, and now I can’t submit my request again.Thank you 

Hello,Figma Make doesn’t see libraries that are published in Figma. Also, I cannot upload Figma file, just imgs. Can you help me please?Thank you

I’ve run into a strange issue in Figma. Every time I launch the app and click on a text layer, it seems to “remember” that font’s predefined weights. Then, when I try to edit another text with a different font, the weight options from the first font are still displayed. If I try to change the weight, nothing happens.For instance, if I open Figma, select a text with the SF Pro font, and then create a new text layer using Comic Sans, the weight list still shows SF Pro’s options. Has anyone experienced something like this? And if so, is there any known fix?FYI, I’ve already tried reinstalling Figma, editing in the web version, and working in a different draft but the problem still remains. Moreover, it looks like all my drafts and projects were affected, so creating a new draft and trying it there doesn’t help either. 

Hello! A client granted me a full seat, which I can also see stated next to the workspace name. But inside the files I still see the “Ask to edit” component. The client checked the settings ion their side and say that everything is set as for other active designers. But I still see either the “view-only” component or “ask to edit” one where I did not yet ask for permission. I have no clue where the problem lies. Anyone has a clue? 

Hello, I have noticed:when switching component variants inside grid cell - something begin to break inside properties panel (there were cleaned properties before for sure I cleaned them perfectly!  - and some Property5 & 6 appeared after dragging cell variants).I think this is a bug. PSI can’t upload bug video here to show you (I don’t have google drive / loom / dropbox - btw why so uncomfy to add a video?)

I tried to apply for the Figma Student Education Plan using the SheerID verification form. However, during the process, I faced an error several times. After multiple attempts, it now shows: “Verification limit exceeded. We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer.” It has been more than three days, but I’m still unable to verify or reapply. Could you please reset my verification limit or help me complete the student offer process? Here are my details: [redacted] Thank you for your help and support. Best regards,

Hi everyone,I used to copy an image (Ctrl+C from browser or local folder) and then paste it (Ctrl+V) directly into an image component in Figma - like for cards or avatar images - and it would automatically replace the image.But recently, this no longer works. When I try pasting, nothing happens. Now Figma only shows options like “Upload from computer” or “Make an image” (screenshot attached).I’m wondering: is this a recent change or bug in Figma?Is there still a way to paste an image directly into a component without having to upload it manually?Thanks in advance!  

Hi Team,I have been using Figma Make AI to create a web application. After running a few prompts, I received a message that I’ve reached the credit limit.Could you please guide me on: How I can check my current AI credit balance/usage? Whether there is an option to increase or purchase additional credits? If there’s any plan that allows unlimited prompts, since I need to create multiple screens and the current limit is restrictive. Looking forward to your guidance.

I have searched for this answer in the forum, but haven’t been able to my situation represented yet - so here goes: I am a design manager who needs access to all projects in my company, but do not want the notifications for all projects. Currently I am unable to find, either within the Mac desktop app or the we app, where within a specific project there is an ability to turn off notifications (currently getting both a pile of emails, as well as Slack notifications in our generic Slack integration- not channel specific). Any help to turn off one project notifications would be greatly appreciated!

I was reviewing the Figma MCP server guide, and it mentions that the MCP Client can be requested by submitting details through the https://form.asana.com/?k=kBG-ejRQTdY8x_H6a4vM3Q&d=10497086658021 form.Could you kindly confirm if this is the correct process to obtain access to the MCP Client? I want to access the Figma MCP Server from our own Oauth client credentials. 

Hello Figma Team,I’m a student at the Minneapolis College of Art and Design (Graphic and Web Design, expected graduation 2027). For my coursework, I need access to a project in Figma that my professor invited me to. Unfortunately, I’ve been completely blocked by SheerID’s broken verification process.Here’s what happened: I entered all my details correctly (school, program, dates, etc.). SheerID didn’t respond for days and then simply closed my case, saying they “were unable to process the request.” I offered multiple times to provide documents (passport, student ID, enrollment confirmation), even to join a video call - they just ignored this. I have reached out to Figma support several times, but every time I only get the same response: “Please contact SheerID.” But what am I supposed to do if SheerID does not reply and simply ignores my requests?   This is absolutely unprofessional behavior on SheerID’s side. But in the end, I want to use Figma, not SheerID - and that means Figm

If I have an element under an absolute in the layout, I can click on the element under that absolute, which is very annoying. I have multiple simultaneous clicks in my prototype.

Hi. I’m currently participating in a online bootcamp/school. The bootcamp admins asked for re-verification for all of us students but it’s still in the proces from Figma’s side. (Same as support tickets from the teachers)I tried to submit a support ticket myself, but was told to write here as I’m a student and don’t have a paid plan yet, so no direct support for me 😥The problem:Some of us students have warning that the education status has expired just on the left panel, some of us have it in yellow at the top panel and I myself and few other students are fully "locked" out of our homeworks and can only view thgem without being ablet do rest of them on time to get our marks.  We have last 10 days of our bootcamp and can’t finish it.Is there any way how to sort that kind of a problem? Thanks~

Hey,I wanted to upgrade my plan to a Professional plan, but I constantly ran into this problem with the billing address and telling me that my country does not support the currency.I filled in the credit card details and my billing address correctly. For context purposes, I live in the netherlands and pay in euros like everyone else and my credit card details are correct. I re-tried it multiple times. I find it weird to come along such a problem. Could I get help with this? 

So here is what I am trying to do. I have mailer in which there is no change in the content but there is an image with a QR code. Now I have to add 10 different QR codes.For that I am following below steps:Generate QR codes as PNG Add those PNG in an excel file, ensuring each image is paste in a cell (as per the guidelines) On Figma Buzz, in the bulk create I uploaded the file After uploading, it shows the column but content is been shown as text (Refer screenshot) When I select an image the data field remains disabled, but when I select a text layer it gets enabled and when I create assets it just adds text ObjectI have tried the same with google sheets but facing the same issue.

when i try to export library to figma make, there is error tip: “We ran into an error while extracting your library” and I try to export only one very simple component it doesn't work.

Hello,  since the last update, one of the most valuable feature in my opinion making Figma a real real tools especially these days where vibe coding has only the focus on the generative ui, Figma makes both (more fourth stage) which in my opinion one of the pillar tool that understood the current evolution of product design, and in a honest and decent pricing.While Figma Make have the whole attention of users it seems, it’s in fact in my opinion, the wrong usage of Figma Make.The golden workflow were as is : 1.Figma Design2.Figma Sites3. In Figma Site > Pasting Figma Design 3. In Figma Site > Creating components/code layout using Make in Figma Site (even using 21stdev for example) , animation etc 4. In Figma Site > Have a supercharged full blown “storybook” style library but in a insanely modular/flexible and with great affordance for dev and non dev5. In Figma Site > Composing the interface with the code components generated 6. End result : A perfect alliance between desig

Figma MCP Server currently only binds to 127.0.0.1 which makes it unable to listen on any other interface. WSL creates a virtual interface, to which the MCP Server must be able to listen, or Claude Code cannot connect to the MCP Server. Long story short, you need to make the MCP Server configurable.  As it is now, it’s useless for Claude Code users on Windows.

I’m adding hyperlinks to an editable template in Figma Buzz, and the ‘Mailto:’ function does not seem to work (says invalid link every time). Is there a way around this? I found a plugin to try, but apparently I cannot open the desired plugin within Buzz (fault with Buzz it seems?). ‘Manage plugins’ does nothing in Buzz...

I saw this topic raised in the past. Wanted to surface it again because this continues to be an issue for me now and has been throughout the years I’ve been using Figma. Comments do not get copied over when duplicating a file or when exporting a .fig file. Has anyone found a workaround for this? @Figma_Support Is an update for this issue coming our way in the future?

How can I find or where can I see the name of the course/bootcamp linked to my Figma student plan?

so began with i'm a student from thailand doing a project on figma from 26th march to 26th april i have subscription to figma i paid 15 dollars for subscription which is a lot of money for my currency and today(26 april) figma take 52.25dollar from my mom credit card  automatically for things i don't want to buy i would like to ask for a refund this refund would help my family a lot ours life depend on thisplease help (Sorry if english is not good)

Hello, I am working on some projects and whenever I try the prototype it freezes and the interactions are not working. No matter if I hide/unhide layers, clear figma cache, re-install figma, restart or update pc.It has been like that all day. The only interactions I have is open overlay, while hovering, click. Yesterday it was working properly.The project is very complicated to change the interactions and test if something is causing that issue although I dont think that’s the case.Does anyone face the same issue? Other users within the same project don’t have any issue.

Hi,The Auto Layout settings section has disappeared from the right-hand panel in the desktop version of the app.I’ve thoroughly checked the entire panel, and the Auto Layout section is definitely missing.I then opened the web version, and everything is there — the section appears as usual.So technically, Auto Layout is working: the text inside behaves as expected, and I see the notification that Auto Layout was created. But the controls for it are missing from the right panel in the desktop version.Could you please help?Thanks in advance!