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  • 12,674 Topics
  • 33,915 Replies
12674 Topics
seni
Figmate
seniManager, Community Support
posted in Ask the Community
READ ME: How to use the Ask the Community category?

Have a question about using a Figma product? Unsure if you’re running into a bug or expected behavior? Wondering how others might solve a specific problem in a Figma product?You are in the right place! 😉

Note: If you encountered a bug and want to report it, please use the category Report a Problem. Guidelines Please do a search first 
 Before creating a new topic, do a search to make sure it hasn’t already been asked by another member of the community.   One topic per question
 If none of the existing topics cover what you need, feel free to create a new one.
To help keep the forum organized and help with search, create one topic for every individual question you have.   Review and use the pro tips 
 Make sure to follow the pro tips below (click “Show content”) when creating a new topic. Please write your topic title as a question (if possible) — this helps with search Specify which Figma product your question is about - you can use the tags for that too Give as much context as pos

20
seni
Figmate
5 days ago
zhengpeiqin1996
zhengpeiqin1996New Member
asked in Ask the Community
How long will figma take to verify seller status?

 I’m making a paid Figma plugin, but I am unable to publish the plugin - I’ve received the below notification:May I know how long the seller status check will take? And how will we be notified that it is completed?

01
ksn
Figmate
32 minutes ago
Adnan_Yazdani
Adnan_Yazdani
asked in Ask the Community
Adding two colors in one frame

Hey, I’m a beginner and there is a doubt regarding how I can use two solid colors in one frame. For eg in the below given picture I want to make that green and white color background together.

53367
Dheeraj
1 hour ago
AYO Obayomi
AYO ObayomiNew Member
posted in Ask the Community
Creating an educational plan

Hello, I am trying to create an educational plan with my school email. However, when I try to create an email for it, it doesn’t allow me to create a password for it. Not sure what to do. Thanks

00
AYO Obayomi
2 hours ago
RafaelaMSousa
RafaelaMSousaNew Member
asked in Ask the Community
Creating an interactive menu within the same page

So I’m new to figma, and I’ve been trying to search for a way to do this but haven’t found, and I don’t know if it’s possible.Basically this is within a frame, my homepage frame and I wanted to make the menu change the subject as you click in another theme.So you start in “starters” but when you click on “ramen” it changes to the ramen menu, but all this in the same page. Would this be possible to make? Every video I’ve seen has been showing me how to do it, but it's on different pages.

30
RafaelaMSousa
2 hours ago
Moscomillano
MoscomillanoNew Member
asked in Ask the Community
Please how can turn a screen to a A4 PDF in Figma

Please how can i turn a screen to a A4 and PDF in Figma 

00
Moscomillano
2 hours ago
Kim_Andre_Kapstad
Kim_Andre_Kapstad
asked in Ask the Community
Page starts at bottom after scroll and change to next page

Hello. I am making a app and found a problem I don’t know have to fix. Let say I scroll down on page 1 and navigate the other pages (by clicking navigation at the bottom), I start at the bottom of that page. So where I am at Page 1 is where I will start on the next page. Anyone who knows the fix for this?

11476
Relavine Arts
2 hours ago
Mike_Clark
Mike_Clark
asked in Ask the Community
Sharing a Figma File. Help Please!

I’m trying to understand the process of sharing a Figma project file with another agency that I’m collaborating with. I’m a sole designer, working on my own professional plan. I don’t want to incur additional editing fees for someone needing to edit or work on my file. So, I want to understand how I can allow someone else the ability to edit or utilize my design without incurring additional costs to me personally. Is there no ability for someone outside of my plan who has a paid subscription of their own the ability to edit or use my project file without adding them to my account? How does someone go about sharing a project file without incurring costs personally?

273912
Sasha6
2 hours ago
Colleen Elizabeth
Colleen ElizabethNew Member
asked in Ask the Community
Problem: Converting group to frame causes material to disappear

I am following the Figma beginners tutorial and when I select a group within my design, and attempt to convert it to a frame, some of the material from the group does not seem to render into the frame.  In particular, it seems to cut off some of the material from the borders.I’m following the steps outlined in the tutorial - create a group, select the group, use the drop down menu on the right to change “group” to “frame”. 

00
Colleen Elizabeth
3 hours ago
razi
raziNew Member
asked in Ask the Community
scared of Figma

Case Study Block: I’ve completed Google’s UX courses and some projects on UXcell, but the case studies I’ve built feel very basic and messy. I want to create a proper, polished portfolio but feel stuck, especially when it comes to mastering Figma—things like typography, color coordination, layout, and ensuring everything looks cohesive. This perfectionism is holding me back. Do you have any advice on overcoming this block or ideas for starting fresh? Figma for UX Researchers: How essential is knowing Figma in detail for a UX researcher? Do you think it's necessary to dive deep into its advanced functionalities, or is a more surface-level familiarity enough for day-to-day work? Skills Focus: My academic background is in philosophy (BA) and dramatic literature (MA), so I don’t have a formal foundation in design or graphics. Do you think I should spend more time learning tools like Figma, Miro, Adobe, and AI plugins, or should I focus more on theoretical knowledge like UX psychology, gami

00
razi
3 hours ago
rahul_tupe
rahul_tupe
asked in Ask the Community
I have professional plan but I can't see AI features option in figma. Why?

Ai features

89110
Pratyush Tewari
4 hours ago
denisalwan
denisalwan
asked in Ask the Community
How do we know the remaining day left of the education plan?

I want to prepare for the expiration date, mitigate the file, project, and so on.

2409
Celine_Figma
Figmate
5 hours ago
Jiri_Bleha
Jiri_BlehaNew Participant
asked in Ask the Community
Figma Plugin for Effortless Brand Switching from a Single Master Design

Is there a plugin or an out-of-the-box Figma solution that would allow end users to switch UI design between multiple brand looks (e.g., Brand-A, Brand-B, Brand-C, or more than 50 different brands)?The idea is to maintain one master design in Figma, driven by variables from multiple collections and modes, so it can adapt to each predefined brands. Essentially, I’m looking for a way to let end users toggle between various brands based on a predefined set of collections and modes for each brand.

150
Jiri_Bleha
5 hours ago
N
Niels_Koelmeyer
asked in Ask the Community
Figma Plugin UI Update Delay Issue

I’m building a plugin that manages numbered dots on canvas, organized in groups. In the plugin, the user can click a button to add a dot to the canvas. However, on larger files, adding the first or any dot is slow to update the UI in the plugin. So far I’ve done this setup Uses Figma.clientStorage registry instead of page scanning Built with Preact, communicates via messages In-memory caching for groups/dots Issue Creating new elements is fast, but UI updates are delayed: // Fast canvas operations create_first_dot: 220ms add_dot_to_page: 0ms registry_update: 0ms // But slow UI update Message received → +513ms → State update State update → +3948ms → Render scheduled Render scheduled → +559ms → Complete Total: ~5s delay Interestingly, the canvas dot appears instantly (despite the large file size). Furthermore: Registry updates immediately Subsequent UI updates are fast (~15ms) Only first update after creating element is slow Any ideas why there’s such a delay between canvas operatio

30
N
12 days ago
John_Posey
John_Posey
asked in Ask the Community
Presentation View Limitations

Is there a limit to how many people can view a model in presentation view at the same time? I get the limits on viewing a model or project itself but I want to share the link of a demo of the model with a lot of people. I feel like I can’t get a straight answer on this.

142
John_Posey
12 days ago
Belen2
Belen2
asked in Ask the Community
Check for updates does not appear in the menu

Hi everyone, Recently the option to check for updates disappeared from my Figma menu. Does anyone know where I can enable it? Thanks a lot!

13581
dvaliao
Figmate
13 days ago
Patty3
Patty3
asked in Ask the Community
Where did copy text go in dev mode?

Just updated to the latest version ( 124.3.3). The option to copy text from the inspect mode has disappeared? Where did it go? This has totally slowed down my workflow…

71
dvaliao
Figmate
13 days ago
Dhruv_Choksi
Dhruv_Choksi
asked in Ask the Community
Text Size Responsiveness

I am new to Figma and designing an app screens, but the problem i am stuck at is if i have to change my screen size then b=my buttons logo and all changes according to the way i want. But the text size which should increase or decrease doesn’t change but just its boundary box increases or decreases as the screen size is changed

121
dvaliao
Figmate
13 days ago
Thu_Suong
Thu_Suong
asked in Ask the Community
Feedback shortcut key beta figma

why did the new update change the shortcut key. I used to use ctrl/cmd shift G to ungroup but I couldn’t do it and after I did the manual by right clicking, I saw it changed to cmd delete. why did you change the user behavior like that. I use sketch to work and also use that shortcut key and I used Figma before. The change makes me feel unfamiliar

41
dvaliao
Figmate
13 days ago
Hamidreza_Soltani
Hamidreza_Soltani
asked in Ask the Community
Move an element without move frame

I want to move an element, but the frame moves with it

81
dvaliao
Figmate
13 days ago
Tom_Williams2
Tom_Williams2
asked in Ask the Community
After Delay animations not workng until you restart/refresh the page

Really frustrating, we’re working with a client on a new homepage and our After Delay animations aren’t starting on opening the link. Only once you hit ‘R’ to restart or refresh the page in the browser do they then begin. We don’t want to ask the client to do this as it looks unprofessional, and we shouldn’t have to as this wasn’t a problem until the recent updates. Is anyone else experiencing this?

3014
dvaliao
Figmate
13 days ago
Angstrom_Figma
Angstrom_Figma
asked in Ask the Community
Multiple projects = multiple licences?

We have a main project that we have fully licensed and have been adding people too, under that we created a new project to keep some things separate, however it’s come as “free” and I have paid for 15 people in the previous one to have full access, seems mental to need to recharged all these people again just for another project? Is this the only way?

121
dvaliao
Figmate
13 days ago
Laura75
Laura75
asked in Ask the Community
Figma run out of memory after trying to export in SVG format

Please search for existing topics before posting! Press 🔍 at the upper right to search.I am working on a project and it is divided into several frames. My problem is that when I try to export it as SVG, Figma responds with: “This file has run out of browser memory. Your work isn’t lost, but you won’t be able to use this file unless memory usage is reduced. In recovery mode, you can access tools and tips to reduce memory usage and continue using the file safely”. After this, I have looked at how much % of memory I am using and I get that I only use 8%, unlike other posts that have a similar error where the % reaches 65% or more. As a result of some testing, if I try to export it as a different file (JPG, PNG or PDF) it gives no problem. Only when I try to export it as SVG. As a last detail, I am using Chrome, on MAC. Best regards and thank you very much in advance.

20
Laura75
13 days ago
Raipurian
Raipurian
asked in Ask the Community
Design Library Components Taking Too Long to Load

Hi Figma Community, Our team is facing an issue with our shared design file that’s affecting productivity. The problem occurs when we try to fetch components from our design system or library. Specifically: It takes an unusually long time to load icons and components. The process often gets stuck, forcing us to wait for it to load completely. This isn’t isolated to one person or one file—it’s happening across our team, with everyone working on the same file. The delay is frustrating and wastes a lot of valuable time. We’ve checked our internet connection and ensured our system resources are sufficient, but the issue persists. Has anyone else experienced something similar, or does anyone have suggestions on how to resolve this? Any tips or guidance would be greatly appreciated! Thank you and I have attached an image for that problem

60
Raipurian
13 days ago
James_Stables
James_Stables
asked in Ask the Community
Position sticky: I want sticky frame to fix on top of scrolling frames not below

When I use the new Position Sticky feature in Prototyping, the frame that sticks to the top always sits below the frames that scroll. This doesn’t make sense because the point of sticking a frame is so that it sits on top of all scrolling content. Do I have to re-order the layers somehow? Do I have to check an extra box to make the frame sit on top of all others? Thank you

972814
Shubhankar_Sharma
13 days ago
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