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Figmate
seniManager, Community Support
posted in Ask the Community
READ ME: How to use the Ask the Community category?

Have a question about using a Figma product? Unsure if you’re running into a bug or expected behavior? Wondering how others might solve a specific problem in a Figma product?You are in the right place! 😉

Note: If you encountered a bug and want to report it, please use the category Report a Problem. Guidelines Please do a search first 
 Before creating a new topic, do a search to make sure it hasn’t already been asked by another member of the community.   One topic per question
 If none of the existing topics cover what you need, feel free to create a new one.
To help keep the forum organized and help with search, create one topic for every individual question you have.   Review and use the pro tips 
 Make sure to follow the pro tips below (click “Show content”) when creating a new topic. Please write your topic title as a question (if possible) — this helps with search Specify which Figma product your question is about - you can use the tags for that too Give as much context as pos

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S
Figmate
Rajdeep Sutradhar
Rajdeep SutradharNew Member
posted in Ask the Community
Copying as png .. pasting doesn't work anymore

When I copy any Figma frame using Cmd+Shift+C (copy as png), it gives a message “copied as png” but when I try to paste it in google slides, it doesn’t work. As if there’s nothing in the clipboard. Tried clearing the clipboard still doesn’t work.

163
Celine_
Figmate
Fedir Trehubov
Fedir TrehubovNew Member
asked in Ask the Community
Ccannot access figma design file generated with a help of Figma AI in “Developer Mode”

Hi! I cannot access figma design file generated with a help of Figma AI in “Developer Mode”.I have full seat.I have access to a file via organisation team.

81
Celine_
Figmate
praptii_2385
praptii_2385New Member
asked in Ask the Community
Loader animation not working

Spinner not working, I have tried following some articles but nothing works

192
praptii_2385
Vibhooti Singh
Vibhooti SinghNew Member
asked in Ask the Community
Generate an access token organisation wide to access figma file content from different teams in the organisation

I am trying to create a script that would use figma apis to extract data from figma files. This script would run as a scheduled cron job and would be dealing with figma files from multiple teams. The basic approach of creating a PAT (Personal access token) seems very difficult to manage and scale as we have to get access to all figma files for the particular user.Is there a better way to achieve this ? Can an org wide token be created to achieve this ?What are other ways of performing such actions in production environments 

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Vibhooti Singh
philphil
philphilNew Participant
asked in Ask the Community
Text always start with CAPITAL LETTERS

Hi everyone,I hope you’re all having a great day today.My problem is that, whenever I start to write any text, all the letters are in capital letters.I used to correct it with the old Figma version, but now with the latest version, how can I correct this ? I don’t find it like in the past version.Could somebody help please on this and tell me exactly where can I click on the new version?Thank you ! 

213
Nellya
dasol
dasolNew Member
asked in Ask the Community
Is it possible to set different stroke styles for each side of a single shape?

For example, I want the top border of a rectangle to be a solid line, the bottom border to be dashed, and the left/right sides to have no stroke at all. Is there a native way to apply different stroke styles per edge of a single object, or do I need to use separate lines of shapes as workarounds? Thanks!

30
dasol
Yeva Ukhina
Yeva UkhinaNew Member
asked in Ask the Community
Expiration of student plan

Hello. I have recieved notification on email that my student plan expires in 4 weeks, though it has been only 1 year since i’ve registered in figma and i also verified my edu plan this year. I have read that student plan is valid for 2 years, so why mine expires so soon? 

102
Yeva Ukhina
Sofia Gomez
Sofia GomezNew Member
asked in Ask the Community
Import Figma Make to Figma Design

Is there a way I can convert my Figma Make design to Figma design?  

81
Celine_
Figmate
Abdul Rehman
Abdul RehmanNew Member
posted in Ask the Community
Figma support not responding

Can anyone shed light on how I can get Figma to respond I am not able to access my figma account.Thank you.

163
Celine_
Figmate
Ira Krasun
Ira Krasun
asked in Ask the Community
Meta-information for text elements in Figma

Hi!I have a question that I would like to have an answer to in order to create/work with a plugin for Figma.I tested several Figma plugins related to string names generation/string push-pull and noticed that string IDs generated/pulled via plugin for text strings always override the actual names of text elements. Which means that plugin use these names as fields for meta-info. The actual text of the elements in kept in a container slot. And I can't change it without changing the text on my mockups. And looks like there is no other text field I can add information to.The question is, is there a way to keep meta-information (for example, textual) in some way for particular text elements in Figma? So that it is not kept as the name of text element or not kept as the actual text of the text element, but in some other way. If I need some meta-info to be connected to a particular text element, how can I do that? Does Figma API allow anything like that?

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Ira Krasun
PHONGSAKORN KAWHAOLAI
PHONGSAKORN KAWHAOLAINew Member
asked in Ask the Community
how to host server from download file figma make.

with figma make , when download file it’s has return full project code.my question is how to self run host server on my computer.and you said your components if ‘s from shadcn/ui structure 

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PHONGSAKORN KAWHAOLAI
Asaad_Mahmood1
Asaad_Mahmood1New Member
asked in Ask the Community
Can't extract images using Figma MCP

I just can’t extract an image using Figma MCP.As you can see its successful, but it gives me a url like this, which doesn’t point to anything hence the images do not get rendered.Also attaching my Figma MCP settings.    And before anyone talks about it losing context etc because of the size. This is what I’m exporting, just this…Because I just want to find out how to do a successful export with an image. 

1297
Ritesh Singh
Max Aigner
Max AignerNew Member
asked in Ask the Community
How to share draft file without having to buy full seat

I’m the admin of my workspace with the Professional plan, and I have a collab seat. How can I share a draft with viewing rights with my client, without having to upgrade to a full seat? Whenever I click the share button, I see the dialogue that I’m about to upgrade to a full seat. I even already upgraded by accident, which was annoying as it incurred extra cost for something I don’t need). On the free plan I’m able to share drafts without problem. Why isn’t that possible on the Professional plan? Here’s a screenshot of the dialogue that I get whenever I click the share button.  Would really appreciate some help with this, as it’s stated in the docs, that sharing designs with viewing rights should definitely be possible without upgrading the seat.  

233
djv
Figmate
Junn
JunnNew Member
asked in Ask the Community
How do I use make a button action to navigate back to the initial page?

Hello Figma friends,I am working on a prototype and having trouble making the 'Cancel' button in the final mockup to navigate to the tab where the Search entry point started from. I've tried using the 'Conditional' Action but nothing works.  Any kind advice are appreciated!!-----Figma file for testing:  

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Junn
Sara Jawad
Sara JawadNew Member
asked in Ask the Community
Figma make

How can I copy frames created in Figma Make to Figma Design?

834
Nacho5
Souvik Roy
Souvik RoyNew Member
asked in Ask the Community
The option to enable the "Components Properties" under "New Features" in my account setting is not there. How to enable it?

 

21
djv
Figmate
Marjahan Tammi
Marjahan TammiNew Member
asked in Ask the Community
pasting inside the current selection is not possible

 

392
AlicePackard
Melanie Lenaghan
Melanie LenaghanNew Member
asked in Ask the Community
Issue creating a variable to be used in theming as a linear gradient instead of a solid hex.

I am using theming.  I am creating a theme for each one of my brands.  One of my brands site background color is not a solid hex, however it is a linear gradient.  I am not seeing any way to do that within the variables.  Is that possible?

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Melanie Lenaghan
Ann_Beaver
Ann_BeaverNew Participant
asked in Ask the Community
Instances of main component not respecting color configuration, must be completely reconfigured

Hi everyone! Here is my setup:I have a main icon component that has all the sizes and the colors available.  There is an instance property on the main icon component where designers can select which icon they want (basically a nested component)  The nested icon component that is selected changes size and color depending on the settings of the main component Problem:We are adopting a new icon library I went into the icons that already exist and replaced the .svgs  I created new icons  Now all the instances of icon are not obeying the color property set in the parent and need to manually reset and reconfigured. This is hugely manual and annoying... is there something I can do to avoid all this effort, and why is this happening?

355
AlicePackard
Ricardo Souza
Ricardo SouzaNew Member
asked in Ask the Community
How to disable in-product Dev Mode prompt when SCIM integration is in place?

We have Figma integrated with with SSO and SCIM for provisioning access to all employees, while also granting Dev Mode access to a few of them, but we usually end up getting tons of random Dev Mode access requests from in-product options, which are misleading, since we can’t automatically grant people access without opening a support ticket first to ensure the SCIM permissions are correct. How to turn that in-product option that offers people to request Dev Mode access off, so we can stop inducing people to request it outside of our IT support loop?

20
Ricardo Souza
HayleyC
HayleyCNew Member
asked in Ask the Community
Is there a way to set text columns in Figma Slides?

There doesn’t appear to be anyway to set text to be multi columns in Figma Slides. I know there are plug-ins to create the effect, however these still don’t allow the text to overflow into the next column.It’s a very common feature across other presentation tools like Keynote and Powerpoint, anyone know a fool-proof work around so I can add it into our company templates?

30
HayleyC
Cory2
Cory2
asked in Ask the Community
Horizontal Padding not being applied in autolayout

I’m taking a Figma class and in the video there are 2 things regarding ‘horizontal padding’ that are inconsistent with how my design is acting compared to the instructors. In the top left I can’t select the ‘Distribute horizontal spacing’ When I add horizontal padding to a group of components, it shifts them to the right, while and doesn’t add the correct padding on the left and right side of the cards which should push them 24 pixels inside of the parent frame.

5665
Rafa.lima
Dustin_Hansen2
Dustin_Hansen2Active Member
asked in Ask the Community
Bug - Min Max size (width or height) not showing on component instance

There seems to be a bug where the Min and Max values do not show up on component instances? The values do get applied, but they do not show up in the W (width) and H (height) fields, so there is no way to see that’s where the width is coming from, or to clear the min / max when an override is needed. NOTE: this seems to happen only with nested components. In my example I have a button component, inside a “Button Group (Save or Cancel)” component. An instance of the button shows the Min width, but the button in an instance of the button group does not. Possibly related: Can’t remove min and max height when the component is nested

2625
leeharrisonmellor
XinOlech
XinOlechNew Member
asked in Ask the Community
Figma Education Plan

I upgraded to a Figma education plan, and while I am a current student, I do not plan on using Figma anymore and would like to cancel in advance, non-paid users cannot contact support.

181
Gayani_S
Figmate
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