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Hi Figma team and community,I hope you're all doing well. I submitted my plugin, Print Ready (印刷輸出小幫手 Print Ready), for review on October 23, and wanted to kindly ask about its status.Print Ready is a printing plugin that helps users export Figma frames as print-ready PDFs, with CMYK conversion (Japan Color 2001 Coated), bleed, and 300 dpi output. It also shows frame sizes in mm in real time.It's now been about 11 business days since submission, and I haven't received any emails or updates yet. I understand the usual turnaround is 5–10 business days and that the team may be handling a high volume of submissions right now. I just wanted to make sure nothing is missing on my end, such as additional information, assets, or required changes.If anyone has submitted a plugin recently, I'd really appreciate hearing what the typical wait time looks like at the moment. If there's a better place to follow up, please let me know.Thank you so much for your time and for all the work you put into re

Hello Figma Support Team,I'm writing to find out why my account has been restricted. I'm currently unable to share any of my Figma files, which is preventing me from working. I've had this account for more than 6 years, and this restriction is affecting my ability to do my job. I'd appreciate it if you could look into this and let me know:1. The specific reason for the restriction2. What steps I need to take to resolve it3. How quickly this can be fixedAccount email: (redacted by the moderator due to PII)I need this resolved as soon as possible since I rely on this account for work. I have already sent several emails to support with no response and this is severely affecting my work. Thank you for your prompt attention to this matter.Best regards,Paula

When i use the ai agent, it pop up : ID srid_SWKFYBXB01NQ1894M0PEM2GQE

The recent figma autolayout update has brought up conflicting emotions. From one point it’s great that the autolayout would work closer to code, but on the other hand for teams that do more complex projects than Web UI, this creates a loooot of issues. 3 things in particular, that I know for sure, will break what we've been using in case of complex layouts:"Padding now always gets the room it needs" - Often when necessary, I relied on the fact that you can set auto-layout frame size to 0 and add paddings inside to allow precise position of elements without affecting the size and position parent and sibling frames. Now that won't be possible. ⁠"Inside strokes counting in autolayout" - again pretty sure this will break layouts where inside stroke was used. ⁠"Stacks with gap set to auto no longer overlap" - A lot of cases it's better to have parent in the desired size than have the parent rely on the children. Then we will get uneven distances and paddings in some cases. All of this would

How can I delete an expired team? All the files inside have already been transferred out. 以下是我的团队，其中有很多的文件内容，但是我已经全部转移到最后的一个文件中了，已经整合了。现在我需要将个团队进行删除，无法找到入口，请协助指导一下。  

Previously, when a component marked as “Ready for dev” was modified, the status icon in the top-right corner of the component changed from green to yellow to show that it had changed since being marked ready.Now the icon stays green whether the component has been updated or not, so there is no visual cue that a “Ready for dev” component has changed since it was marked.Steps to reproduce:Toggle “Ready for dev” on for a component. Make a change to that component. Check the status icon in the top-right corner of the component.Expected: The icon turns yellow to indicate the component has changed since it was marked ready.Actual: The icon remains green.Is this change intentional, or is it a bug? The yellow indicator helped developers tell which components needed a re-review.

So I have this message about limit exceeded every time I’m trying to verify against Figma for Students. I need help resetting it please.

For this month, I have an unpaid bill for a service I won't be using, and I don't know why it was upgraded to a different plan that I didn't choose. I want to resolve this and continue with my previous plan; I need a response and support from customer service.

Hello Figma Support Team,I'm experiencing a persistent image-loading issue with my Figma Make website.Website: https://equity-brim-84210996.figma.site/Problem:Eight JPG images used in my photobook gallery fail to load on the published website. The gallery displays broken image placeholders instead of the actual images.What I've verified: All eight JPG files exist in src/assets/photobook/ and can be opened in the Figma Make editor. The images are imported into src/ChapterGallery.tsx using standard Vite imports. The project builds successfully. Chrome DevTools shows that requests for the generated JPG asset URLs return HTTP 200 OK, but with Content-Type: text/html instead of image/jpeg. Opening one of these JPG URLs directly in Chrome displays the website's homepage instead of the requested image. I've updated and republished the website multiple times, but the issue persists. Other images on the website load correctly. Expected behavior:The JPG asset URLs should return the a

Hello. Our project is currently undergoing a brand pivot and for that reason we are no longer in contact with the old UX/UI team. The design with id xO9szBDTwnwnv1pK1rgPHL used to have three pages but we currently only have 1 called Dev Space. This means we only have the flow between screens but not the Design System and illustrations that the company owns. After using the MCP we have found that the old designer deleted them back in January 2026. We have a copy of the project from March onwards so those pages have been lost to us and the designes says he cannot see them even though through Revision History we can see the history inside the folder owned by the former UI. Because we had a free plan, we cannot access the history so far back so we would like to recover a version of the project that includes the 3 pages so we can copy them into our current project so that the new designers can work on new interfaces with them.

When I create a component set from a motion frame it does not behave correctly anymore and starts to loop even though the components are all set to play once.It only has an on click tigger to go to the next motion component.  

PLEASE fix the bug that make the AI agent popover unable to be closed. I keep hitting the button accidentally and there is no way to close or exit it unless I close the tab and re-open.

Hi Figma team,I submitted three plugins for Community review and they are still "In review" with no email:- Manshur Theme Builder [redacted by moderator to remove personal information], submitted Oct 12- Variable Studio [redacted by moderator to remove personal information], submitted Oct 12- Populator [redacted by moderator to remove personal information], submitted Oct 18That is 2 to 3 weeks, past the usual 5 to 10 business days. I've checked spam and found nothing. I also emailed support@figma.com, but only received the automated billing reply.Could someone check their status, or let me know if anything is blocking approval?Thanks,Pooya

Hi Figma Community,Does anyone know how long Figma's billing support team typically takes to respond to urgent requests?Our Figma Organization is currently locked due to an outstanding renewal invoice. We've contacted support to request a reduction in our paid seats and an updated invoice, which we're ready to pay immediately once the changes are made.Unfortunately, we cannot access our organization or design files while this issue remains unresolved.Our biggest concern is that our client needs to access our Figma files tomorrow, November 9, at 8:00 AM (Saudi Arabia time).Has anyone experienced a similar situation? How long did it take for Figma Support to respond? Were they able to reduce your seats and issue a revised invoice while your organization was locked? Is there a faster way to reach the billing team for urgent cases? We would really appreciate any guidance or assistance from Figma staff, as this is now affecting our client deliverables.Thank you!

Hi guys, I subscribed to figma not because I just wanted to use Figma Make. I thought the AI worked for designs as well, just like https:sleek.design, but unfortunately for me, what is made, can’t be edited on Figma Design. How do I cancel this subscribtion. It’s been taking almost £22 from my account monthly - no matter what I do.Many thanks.Abe

Hello, I am experiencing an issue with Figma Make that started after my Education plan expired and my account was downgraded to the Starter plan.Issue descriptionAll my Figma Make files fail to load. The editor appears briefly for around 1 to 2 seconds, then displays this error:"Couldn't load Make. Try checking your network connection or refreshing the page."This happens with all my existing Make files, as well as newly created ones. The affected files are located in Personal Drafts.Troubleshooting already performed Tested using my regular internet connection and a mobile hotspot. The issue persists on both. Checked Figma network compatibility using both checks:https://check-network-compatibility.figma.site/https://check-network-compatibility.makeproxy-c.figma.site/ Both checks reported that the required network connections were accessible. Refreshed the page and tested multiple Make files. The same issue occurs across all of them. Additional account informationMy Education plan ex

Since November 6, 2026, I can't see or set section names in Figma Slides. Until November 5 it worked normally, without Design mode.What happens:In grid view, no section names appear on the canvas. The Layers panel lists sections only as "Section 1", "Section 2", "Section 3" and so on. Right-clicking a section shows Copy, Delete, Select all slides, Skip slides and Show/Hide. There is no Rename option. Double-clicking a section in the Layers panel does not let me edit its name.What I've ruled out:It happens in the macOS desktop app and in Chrome. It happens in existing files and in a brand-new Slides file. It happens on a brand-new Figma account too, so it isn't tied to my account or file. It isn't a setting: nothing under View, Preferences or the Actions search (Cmd+K) controls section names. The names are still saved in my files. A plugin reading the file through the Plugin API gets the correct section names, so only the interface has stopped showing them.Plan: Starter (free).Questions

Hello,Reading Motion keyframes from a plugin fails for some layers.Both getters throw on these layers: node.manualKeyframeTracks -> Error: in get_manualKeyframeTracks: Unsupported base value type: 0 node.animations -> Error: in get_animations: Unsupported base value type: 0This is not the Dev Mode limitation from the thread "Can a Dev Mode plugin read Figma Motion data" (answered in July): the plugin runs in the Design editor, and the same getters return full tracks for position, rotation, scale, size and opacity on other layers in the same file.What the affected layers have in common: they are switched on or off during the timeline (the visibility keyframes you set with the eye icon in the timeline).Examples from one file:- a text layer that is hidden at rest and switched on at a point in the timeline (a number being "typed" on a calculator screen, one layer per step);- a vector that is visible at rest and switched off part way through (a mouth line that disappears as another sh

My Figma Make project is unable to execute any filesystem operations.Every attempted source read, search, patch, or shell command fails with:remote VFS mount destination is not empty: .tmp/payload-framework-skill.txtThe issue appears to have started after loading a project skill. No project files can be inspected or modified.Please investigate and reset the affected workspace/mount without removing or overwriting my existing project files or design history.Several attempts have failed without producing any code changes. Please also review any AI credits consumed during these failed operations.

macOS 12.7.6 (21H1320)The current desktop app version not open. The popup message attached. 

Hi Figma team,We submitted our plugin "Symplr" for Community review on October 16, 2026. It has shown "In review" since then, and we haven't received an email yet.- Plugin: [redacted by moderator to remove personal information]- Plugin ID: [redacted by moderator to remove personal information]- Publisher: Symplr.io team- Support contact: [redacted by moderator to remove personal information]The plugin imports selected Figma screens into Symplr Studio as a new project. It needs a Symplr account to use: reviewers can create one for free at symplr.io, and we're happy to provide a dedicated test account privately if that makes the review easier.Could you let us know whether the submission is still in the queue, or whether anything is missing on our side (for example the data security section, which we haven't filled in yet)? We can provide any extra information you need.Thank you!

I use Claude on two separate Claude accounts, and both need the Figma MCP connector pointed at the same Figma account. This does not work. As soon as I authorize the Figma connector on the second Claude account, the first one is invalidated and its Figma tools stop working (“The user’s connection to this connector was invalidated”). Re-authorizing on the first account then kicks off the second.The same Figma login can be authorized in Claude Code’s own Figma plugin at the same time without conflict, so the limit seems to be one active authorization per Figma account for the Claude connector client, rather than a general one-session rule. Please allow one Figma account to hold more than one active authorization for the same MCP client, or document the limit and the intended workaround. Reproduced October 13, 2026 on the current remote server at mcp.figma.com with two Claude accounts, one Figma account.My original report was categorized as Suggest a Feature. I am reporting this as a bug

I’m trying to get an auto layout frame with two text boxes in it expand upwards when text is added, and have the text stay aligned to the top of the box, rather than extend the box downwards.I can get this working with the text only by changing the auto layout alignment, but as soon as I fill the frame with a colour, it doesn’t seem to work.The reason for this is I need keep the horizontal gap consistent across the image, so effectively, the top two boxes (red and blue) expand upwards when text is added, and the bottom two boxes (yellow and green) expand downwards.The current build I’ve got them to expand downwards only, so the horizontal gap breaks if the boxes are different heights. I’m using auto layout on the left and right columns, which are then in an auto layout with the heading to make sure everything stays central in the image when text is added.The images - first pic is the template with nothing added. Second pic is how it works now, final pic is how I want it to look when te

**Summary**Content placed into a component's native slot (SLOT property) partly doesn't render in the editor canvas, although the layers exist, are visible, at 100 % opacity and inside the slot bounds. The same frame renders correctly when exported, and an isolated copy of the same content (outside the slot) renders correctly too.**Environment**- Figma [desktop app / browser + version], [OS + version]- Seen on [date], reproducible after reload**Setup**- Component "Main body" with two native slots: "Side panel" (320 px) and "Canvas" (1,120 px), vertical auto layout, clip content off on both slots.- Main body is used (a) inside another component instance ("Master page" = header + side nav + Main body) – two instance levels – and (b) directly on a frame – one instance level.- Slot content: frames with auto layout containing library instances (inputs with 1 px inside borders, buttons, icons). All widths are whole pixels.**Steps to reproduce**1. Create a component with a native slot, e.g. 1

For the last few weeks, Smart Animate specifically when using the “Swap Overlay” function has what appears to be a 8-12px glitch where the replacing overlay transforms down and to the right and then back. It only appears to be an issue when the Swap Overlay function is being used.