Report a Problem

Hey team, I’m trying to publish a Figma Make template for my organization to use. I’ve got it in a great state, but I can’t select a Make Kit to add. This is important, as the template will be used by others on my team, and I want to have kits pre-installed. Left sidebar in Figma MakeI see it in other Figma Make files, just not the one that I have all the edits and context for. See a different file: Is it because my Make file is older? I did start this file a few months ago.​​​​​​

Hi, I have this issue in Figma Make. If I comment in one page and switch to another page, the comments still appear in all pages whenever the page is opened. 

Firstly, I misclick the teacher’s verification and Sheer ID tell me to submit the teacher’s docs, so I re-submit the verification in student role and successfully get Sheer ID verified. At that time, all locked team was switch to education. Then, after I change my email to my normally used one, everything was broken. The verification status suddenly changed into locked. I resubmit verify, and it always said "This offer has been used! ". Help me to solve this bug and recover my educational status.   

So I’ve been getting charged for the Professional plan for quite some time. Issue is, I haven’t been receiving the Professional plan. Whenever I try to start another file, I get something like the attached image saying Starter is my current plan.I was messaging back and forth with someone from Support yesterday, but she’s been ghosting me for the past 22 hours. 

I am experiencing an issue with my student verification status on my Figma account.My student verification was approved through SheerID on Aug 13 , 2026, under my university email but when logged in i don’t get to see the student benifits available to me please help me out it’s an urgent 

Hi Figma Support,I've been working through the Figma MCP setup for Claude Desktop and have hit a series of issues I can't resolve through the documented steps. I'm consolidating everything here in the hope that someone can look at my account on the backend.My setup:Figma Professional plan, Full seat Figma Desktop app version 126.7.10 (latest) Claude Desktop app (latest) macOSWhat I'm trying to do:I'm using Claude as a design collaborator — specifically, I want to select sections of a page in Figma and have Claude read the layout so we can discuss what needs to change. My immediate use case is building out copy for a case study: I need Claude to understand how the page is structured so it can help me structure the copy that I have written so that it will fit the actual layout, and so I can point to specific sections as we work through revisions together.Where I am now:The local Dev Mode MCP server appears to be running in Figma — I can see it enabled in the Dev Mode panel at 127.0.0.1:3

I am creating a personal hub where tiles link to various places related to my workflow. Some of these tiles link to Figma files, but Figma Make’s AI agent won’t let me paste Figma URLs in the chat box. I had to bypass it by breaking the URL with specific characters while asking the Figma Make agent to remove those specific characters (Example: giving the agent https://www.figmddda.com/design/WIM and telling it to remove the ‘ddd’). A better solution is Figma just allows us to paste in Figma links then add a dialogue explaining situations where pasting Figma frames would be better - because my situation needs the Figma URL, not a frame.

I have a design library with styles, tokens, variables, components etc all set up and published.I’m trying to use this to create a kit in Figma Make but when I choose the design library, when I click in the components folder, it says ‘no components were extracted from this library’ and I don’t know why.

I ran out of credit after the few first prompts and again I am on the Figma dev team for Code i Operations, Please allow me maximum credits and also assign me an agent for Figma.com for Cross Synergetic Work Flow for Internal Exponential Work QualintityI need Unlimited Credit as we were working on before to trade with developmental Advancements for Figma to be the best at best pace forever Remember or Deal?

When I try to right click (ctrl + click) on a layer on my Mac, it doesn’t open the default layer menu. It usually works again on second attempt. I have the “ctrl + click opens right click menus” option enabled.Interaction I am seeing when I ctrl + click:Expected interaction: 

Hi, I purchased a collab seat and I am unable to Edit my own figma file now. I am the owner of the file but it shows a view only access to my file

I have a Professional account and have been using the Beta feature of the AI agent while constructing different scenarios, use cases and building out wireframes for a new project. I’ve just run into a snag where I continue to receive the following error code: srid_MK5ABGZFBVSEQVHP1FT6SBMHR.Here is a screenshot in use.I have clicked the ‘Try again’ button with no success. My internet connection is fine. I’ve tried using the web browser version rather than the desktop application. I’ve tried the browser version in incognito mode. All to no avail. I would like to understand what is happening as I am in the midst of this project and am at a bit of a standstill.

Hi,we are running into a serious issue with slots in our design system.Our setup is this: we create and maintain our components in a shared library file, which represents our design system. These components are then used as instances in separate design/view files. Many of our components rely heavily on slots for flexible content areas.The problem: when we publish changes to the design system library and update them in the view file, the slots inside the component instances are not updated correctly. For example, variable assignments such as spacing or padding values are not applied to the existing slot content (instances inside).The only workaround we currently have is to fully reset the slots in the instances. But this removes the custom content every time, which makes the workflow unusable for real product work.This is critical for us because our entire design system is built around slots. It used to work more reliably, but in the current state it is basically unusable.This seems rel

I’ve seen another topic with a similar issue, but that was marked as solved because they found a workaround. I’m still looking for a real fix.  M5 Pro Mac, on Tahoe 26.5.2.Wacom Intuos Pro, driver is current.Currently only a full computer reboot resolves it, and who knows for how long.

Since the “search inside the color field”-feature has been introduced, I am experiencing inconsistency in the search results when I search for Variables.1. searching in the color field (correct ✅):2. searching in the color library panel (incorrect ❌):3. searching in the color library panel, but omitting the first layer in the token's path (correct ✅):I think the key is that the library search seems to have a bug in the search algorithm. Only when I omit the first layer in the token's path, I get the correct result just like when I search with the search-in-color-field functionality.

I noticed recently that the variable search suggestion is quite broken when I enter my queries. Below is a screenshot of me writing my query to filter down my results. But you can see the results don’t filter correctly. This as been the case for a while now.   

I have 3,000 personal AI credits and access to a shared team pool of 7,500 credits.I would like to clearly understand when I have used up my personal credits and when my usage starts being deducted from the team pool.At the moment, this is very unclear in Figma Make. There doesn’t seem to be a clear indicator showing:how many of my 3,000 personal credits I have used, how many personal credits I have remaining, and whether a given prompt is currently using my personal credits or the team’s shared credits.This lack of transparency is causing confusion within our team, as we cannot easily tell when individual usage starts consuming the shared team allowance.Could you please clarify how I can monitor this, or consider adding a clear indicator in Figma Make showing when the personal allowance has been exhausted and usage has switched to the team pool?

Hi Figma team,I built our business website using Figma Sites and connected it to a custom domain:[removed]We are currently experiencing a Google indexing issue affecting multiple pages on the website, and I would like to know whether this could be related to Figma Sites.Google Search Console currently reports:“Crawled – currently not indexed”for approximately 15 pages, including our homepage and several important product pages.One example is:https://niio.apsm.com.tw/crmWhat I have already checkedI tested the /crm page using Google Search Console → URL Inspection → Test Live URL.The results show:The URL is available to Google. Crawling is allowed. Page fetch is successful. Indexing is allowed. Googlebot can render the page correctly. The page content and text are present in the HTML received by Google. Google-selected canonical is the inspected URL itself. There is no noindex directive blocking the page.I also checked the rendered screenshot provided by Google's Live URL Test, and the p

Hi Figma Support,I'm experiencing an issue with publishing new components to a Figma library.I've added several new icon components to our library. They appear correctly in the Publish library window with the “Added” status. However, when I select them and click Publish, Figma shows that the publishing process has started, but it never seems to complete.There is no success message and no error message. When I reopen the Publish library window, the same components are still listed as “Added”, and they are not available as published library components.I've already tried:Publishing all components at once Publishing only one component at a time Deleting the affected components and recreating them from scratch Publishing through the library updates/publishing interface Reopening and restarting FigmaSome components from the same file were published successfully earlier, but most of the newly added components are now affected.I'm using the Figma Desktop app, not Figma in a web browser.Could y

Hi Figma support,We are having a issue with in prototype mode for specific flow when navigating with keyboard arrow left and right voor next or previous frame in the flow. Description of the bug/issue When navigation through a prototype with your arrow keys left or right. The prototype stays stuck and is only able to navigate to the first 2 frames and doesn’t further through the whole prototype.   Reproduction path (Simple) Create 4 frames with previous en next buttons Link the next buttons to the next frame and previous frame Start prototype mode Click on the buttons you can go through the flow (works fine) Use keyboard keys left and right to go through the prototype (doesn’t work correctly) It gets stuck on the first and 2nd frame when navigating which keyboard arrows Figma in Chrome and Figma app Tahoe 26.6 , Chrome browser 150.0.7871.187 ,  Figma app 126.7.10 Trouble shooting we’ve done Relink all the frames Create a brand new file move the frame and relink Cut and Paste

Hi,Skills have disappeared from the Figma Agent. There used to be a separate Skills option in the "+" menu, but now it's gone — I only see Add images and files, Attach Figma file, Web search, Libraries, and Connectors (screenshot attached).I'm on an Organization plan, and I've already tried reloading. A similar issue was reported here: https://forum.figma.com/report-a-problem-6/team-s-skills-not-visible-in-team-s-files-56256Could you help me figure out why Skills are no longer showing up and how to get them back?Thanks!

Hello, Figma Support.  I'm having an issue with Figma shaders beta. I try to use the pattern reflection shader, I get the error "Shaders require WebGPU support. Click to learn more." I'm using an HP Chromebook with Chrome OS version 150.0.7871.23. Chrome reports WebGPU as hardware-accelerated, but the error persists in new files. So my hardware may not be compatible. Could you please confirm whether shaders are supported on this device or if there's a workaround?P.S. On Chrome OS, it is impossible to install custom fonts at the operating system level, which prevents us from using any external fonts in Figma that aren't already included by default. Since local OS installation isn't an option on this platform, are there any plans on your roadmap to bring a workaround, direct font manager, or native support for Chrome OS (and Linux) users in the future? 

안녕하세요. 저희 회사는 [Redacted by moderator - 2026/08/13] 계정을 사용하고 있습니다.저희 팀원을 늘려서 연간 결제로 하려고 했는데, 실수로 [Redacted by moderator - 2026/08/13]를 연간 결제를 신청했습니다.[Redacted by moderator - 2026/08/13]  계정에서 [Redacted by moderator - 2026/08/13]를 초대해서 권한과 결제 금액에 대해서는 인지했고, [Redacted by moderator - 2026/08/13]로 등록 결제된 내역에 pro 대해서는 환불 부탁드립니다.

Figma Dev Mode — Right Panel SettingsThe option to enable MCP can’t be seen in the above image. I have already checked for updates and restarted Figma. Also restarted my Mac.