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Hi there, I set up a comprehensive Brand Kit  for Figma make but I can't seem to publish it. I've been trying for the past couple of weeks with no luck.I even duplicated it and tried publishing it from a brand new file, but I still get the same error message every time.Has anyone come across this before or knows what might be causing it? I'd really appreciate any help.The error message i get says: An error occurred. Please try againThanks!

I finished 3 duplicate prototypes last week - when returned to them now they all have an error that can’’t be fixed. TypeError: Failed to fetch dynamically imported module: https://app-kk2ido7szj2rn7uwtfzqdr6rlcmslo67b347douh354wkhzgy52v.makeproxy-c.figma.site/src/app/App.tsx?t=1784624535068 I’ve tried restarting, using the “Fix for me” button and reverting to an earlier working version - this just seems to merge the old working version with the new error and I can’t get past it at all.Please can you help?  

How do I become the owner of Figma account for my company?What do you need from me to remove Tzipi, who no longer works for vHive, and set me as the owner?

I seem to be having issues when naming my variants in the layers panel.When I check my variants, the properties on the right panel, appears as normal.Then if I click on my variants in the layer panel and go to rename the layer, the properties get striped of it’s definer and anything that has an “=” before it is removed.This then causes Figma to tell me there are invalid layer names but that’s because it’s been stripped out.Can somebody help please? Video attachedFigma Desktop App version 126.7.6

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Since Friday 16th of July the way I copy paste interactions is not working anymore. I normally would left-click on my noodle and press Ctrl+C and paste it into another object with Ctrl+V. The behavior is erratic, but mostly the whole object gets pasted onto the Frame instead of the interaction. I have already cleared Desktop Cache tried it in new files tried with other accounts tried on another PCIt’s really annoying for complex prototypes with lots of if/else interactions. 

The ‘Go to main component’ link is missing when I right click on components instances in the lefthand menu.I’m getting a smaller list of options, see attached image.I’ve restarted my machine twice, and I’m an Enterprise admin so I have access to the design system file.Can someone help with a fix, please?  

Hi,We have properly purchased Gotham font licenses, but we are working on a design system with multiple people at the same time and the text suddenly turns bold!What should we do?

Having spent 4 weeks developing a website. I asked Figma to improve SEO etc. The coding Figma wrote was incorrect and disrupted the whole website. I was asked to restore an earlier version, which I did from just before the SEO coding, and this deleted the whole conversation and the file. I have raised a ticket and granted Figma access but I am still awaiting a response. I am hoping that Figma has retained a copy of the file somewhere. In the meantime all Figma wants me to do is start again. I’ve used around 15000 - 20000 credits to get this far and it is all gone!

Hello,Last month, I subscribed to the $5 plan. I did not choose the $20 Collaborative plan, but my subscription was changed to it automatically.I tried to cancel my subscription, but I couldn't because it says that members of a billed team cannot cancel their own plan.I never intended to join a billed team, and I would like to switch back to the $5 plan. If I was charged $20 by mistake, I would also appreciate a refund.Could you please help me resolve this issue?Thank you.

Prototypes embedded in Figma Slides no longer allow full vertical scrolling during presentation, even though vertical scrolling works correctly when the prototype is played directly. This appears to be a regression, as the same slides and prototypes worked previously. Whats happening: In the past, I’ve been able to embed interactive prototypes into Figma Slides and present them with full vertical scrolling enabled.Today, I created a new slide deck and added a prototype, but the vertical canvas scroll does not work as expected during slide presentation, despite working correctly when the prototype is played on its own.After noticing this, I went back and checked older slide decks where this behavior previously worked, and I’m now seeing the same scrolling issue there as well. Current behaviour for me:Scrolling only works within the initial height that was loaded when the slide was presented. If the prototype includes interactions that increase content height (e.g. expanding sections, ac

Hello! The main component property settings keep disappearing.For example, if you set the property to name =beta, size = laserㄴ and double-click the left panel, it only remains beta, size = laser. Or it only remains beta.There are 4 team members, but more than 2 are experiencing the same problem. Of course, I will proceed with all the tests below and submit the report.I've tried rebooting, uninstalling and reinstalling pygma desktops,using pygma web services, logging in using other PC,and cross testing Windows OS & Mac OS, but it still doesn't work…!!!!!Is this happening with Figma in browser and desktop apps? → YES!!!!!! Does the problem persist after restarting the computer?→ YES!!!!!! Does the problem persist with other internet connections? Or does the problem persist in other browsers? → YES!!!!!! Is there anyone in your team who is experiencing this issue? → YES!!!!!!sending you an ISSUE video as an attachment. Thank you.Best regards,Bonnie Kang

I want to purchase Figma monthly subscription with my Indian debit card but it shows  'Payment declined, please use another card' error message. I have tried three different active, non-expired cards with sufficient funds, but the issue persists. My work has been halted because of this. Please resolve this problem ASAP.

I'm getting boxes rendering all over the place. It happens “lightly” when navigating around, but it’s particularly “heavy” when Figma is doing some heavy lifting - like using the AI agent.Short video of the bug in action: https://drive.google.com/file/d/1zBrTCFqxDhfcBVLWakuQlkHSWEBhxXmT/view?usp=sharingScreen shot of the bug in action:Steps to reproduce:1. Open Figma desktop2. Run an agent task like - replace copy with lorem ipsum.3. Black boxes appear over elements, or the panel shows content behind it instead of a solid backgroundExpected: UI renders cleanly with solid, opaque panels and no black box artifactsActual: Rendering artifacts as described aboveTroubleshooting already done:- Reproduces on a fresh macOS user account with only Figma installed, so it's not caused by another app, extension, or corrupted preferences- Reproduces in Safe Mode- Happens on both the internal display and an external display- Updated to the latest version of Figma desktop, issue persists System:MacBook

How many times do I have to tell you to refund this $81?  

我今天被扣了2笔费用，一个是384美元的年度计划续订，这个我知道。另外一个是20美元的月度发票，为什么我要支付一笔20美元呢？I was charged two fees today, one for an annual plan renewal of $384, and I am aware of that. The other one is a monthly invoice of $20, why do I have to pay $20?年度计划里面包含了2个席位，从2026 年 7 月 21 日到 2027 年 7 月 21 日。The annual plan includes 2 seats from July 21, 2026 to July 21, 2027.这个月度发票是从 2026 年 7 月 21 日到 2026 年 8 月 21 日。This monthly invoice is from July 21, 2026 to August 21, 2026.时间有重叠。Time overlaps.另外：请帮我关闭我的自动扣款的功能。Also, please help me disable my automatic deduction feature. 

For this week I tried coping a group of text styles and colour styles from a file but i always get the”Copy Failed. Your selection might be too large for the clipboard”  error so i tried it for a single text style and the same error was displayed and i did the same for a single colour style and i still couldn’t copy the stylethis is a huge problem for me can anyone help me with a fix for it?

Hi, long Figma user here. Just recently noticed here and there some components in my library are getting these weird, long unprompted component documentation which are obviously AI rendered. Every time some pop up I have to manually remove then and that’s been nagging at me. I am my company DS head and have never prompted this, nor have been asked to consent. How do I stop this forever?Thanks.

Hello Figma Support Team,I have cancelled my Figma Professional subscription and I would like to remove any stored payment method associated with my account.Please delete my saved card/payment information and confirm that no future automatic charges will be made.Account email:[YOUR EMAIL]Team:Narges's Starter teamThank you.

Hi Figma Team,I am experiencing a critical issue when exporting frames containing Right-to-Left (RTL) languages, specifically Hebrew, to PDF.While any English words within the text box remain perfectly selectable and searchable in the final PDF, all Hebrew characters become completely unselectable. It appears they are either being flattened into vector shapes or losing their text encoding during the export process.This is a major blocker for localized designs, especially for resumes and documents that need to pass through automated screening tools (ATS) or simply require selectable text.Could you please look into how the PDF engine encodes RTL/Hebrew text strings upon export?Thank you!

I’m testing out Figma Motion to make a glorified presentation (I know, very original). But when I play the prototype, every time a frame that has motion on it appears next, its normal appearance shows first, then fades in with the motion I added, as intended. This is creating a flickering effect while trying to present. This flickering doesn’t happen while in Motion mode, so I’m assuming it has something to do with the way motion frames and layers show up in prototype mode. I’d appreciate tips and/or a fix on this, Figma!Is this flickering with presentation mode with Figma Motion happening for anyone else?Secondly, I want to request that frames with Motion can be turned off in presentation mode. This would be a great option for when I am just testing things out and don’t want to present just yet. Or when I want to make sure storyboards and frames flow well before getting distracted by the motion. Would others appreciate a toggle to turn Motion on and off in Present mode?(That second re

Expected behaviourI have an Icon Button component that uses a Slot for its icon, with variants for press state and such. I made a new component set for a Chat Input, with different variants that change on interacting with the Icon Button (such as type, voice etc), so its a nested component in the Chat Input component set. So when I click an icon button with the icon keyboard, the variant in chat input should change to the typing version of the input box. So in this input box, there is an icon button with mic icon, which is there incase the user wants to switch back to voice mode.Instead of displaying the mic icon defined in the target variant, the slotted icon (keyboard) from the previous state persists and overrides it. To be clear, a Mic button incorrectly displays a Keyboard icon, and replacing the Keyboard icon with a different icon causes that new icon to appear across variants as well. Please refer the screenshot to see what behaviour I expected and the screen recording to see ho

I ran a moderated usability test this week using a prototype published via Figma Make's. On my own screen, everything displayed correctly during the session. However, one of the test participants experienced rendering issues on several screens: some elements showed incorrect/unrelated labels, and text was cut off in places.I wasn't able to reproduce the issue on my end, and a search through the community forum didn't turn up an exact match, though I found related reports about font-loading issues and Auto Layout/clip-content rendering differences between Design and Prototype mode. But since I built everything with figma make i'm not sure that's the case.Participant's environment:Browser: Google Chrome OS: WindowsQuestions for the team:Could this be related to font loading on the viewer's device? Is there a way to "embed" fonts so they render consistently for all viewers, regardless of local font availability?