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Hi, a couple of times inserted a color token, and after reloading the file, the color disappeared like this:It’s suppose to look like this:Is this a bug? how should i resolve this?

Luego de trabajar en Figma Make y hacer push o “envíos” a Github a través de la integración oficial de Github desde Figma, desde hoy no me esta permitiendo hacer el envio y me aparece el siguiente error. No me deja restablecer de nuevo la integración y estoy necesitando poder enviar las actualizaciones del codigo para trabajar con un aplicativo. 

I can’t connect to github. I’m getting this errorI tried also uninstalling the app from github and is the sameTried this web and desktop app 

This is the most infuriating thing—more often than not, I'm working WITH the variables menu open. And as I'm selecting and unselecting layers using the ESC button, why does it default to closing the variables panel? If I want to close it, I'll just hit the close button. The ESC key is VERY commonly used during a regular workflow—why would opening a variables panel COMPLETELY override it?! Terrible UX for a design tool company :( 

Hi there,I recently did a credit-up for 2000 credits and there is no way it could have been used up with a couple of iterations on a design. On a standard 3000 credit/month plan I’ve created 2 versions of a website and numerous amounts of versions and now with the top-up, 2000 credits are gone!I’m trying to find detailed credit usage report/view to see how my top-up amounted in using all these credits in a couple of hours of low usage tweaks.My history in the agent chat is also not loading so I cannot scroll up and see what’s going on - just a loader icon on the left hand chat….

Hi,In the Figma web app, my component appears to be correctly connected to code using the Code Connect CLI. However, in Figma MCP:get_code_connect_map returns {}, both with and without codeConnectLabel: "React". get_design_context returns generated/raw layout code instead of the connected Code Connect component or snippet. get_code_connect_suggestions also reports nested components as not connected.The component is part of our internal component library, which is consumed by our projects.It seems that the Code Connect mappings are visible in the Figma web app but are not being recognized by Figma MCP.

A figma page connected to a slack channel batches the comments right now and they are not visible anymore in slack. this function is pretty much useless. What we need is a slack notification for each comment or a batched notification which shows every comment in slack.It´s very important to have the comment text in slack, so we can read it there. without this feature is (again) useless. Hope It´s clear what I mean and we will see this implemented rather fast :) Greetings

Hello,Thank you for reviewing my case and canceling my plan.I’m following up regarding the refund for the automatic subscription payment that was charged today.Invoice number: XHK8QGTI-0002The subscription was renewed automatically, and I did not intend to renew it. I also have not used the subscription or any of its features since the payment was made. I requested the cancellation as soon as I noticed the charge, and I understand that my plan has now been canceled.I understand that Figma’s Terms of Service generally state that subscription payments are non-refundable. However, given that this was an unintended automatic renewal and the subscription has not been used, I would sincerely appreciate it if you could make an exception and issue a full refund for this payment.Could you please review my case and let me know if the refund can be processed?Thank you very much for your help and consideration.

Hi,I’m following up on support ticket #2125268 regarding an accidental seat upgrade.While moving a Draft file to a team folder, our Collab seat was unintentionally upgraded to a Full seat. This created a $161 billing adjustment that is currently scheduled for our next invoice on October 11.I contacted Figma Support immediately and requested that the seat be restored to the original Collab seat and that the additional charge be cancelled.I would also like to explicitly request the cancellation of any monthly subscription or monthly seat charge that was created as a result of this accidental upgrade. Please remove that monthly subscription from our account so that no recurring monthly charge is generated.I have not intentionally used the Full seat after the accidental upgrade. Since this billing is connected to our company card, I’m concerned about the upcoming charge.Could someone from the Figma team please help review or escalate ticket #2125268, restore the original Collab seat, cance

Hi,We are having trouble with connected folders.Setup:We are on Enterprise and we host the connected folder The connected folder is shared with our client's product team The client is on an Organization plan with paid Full and Dev seatsWhat happens: when the client's users join the connected folder, a guest seat is created for them in our organization. When their developers then use the Figma MCP server, they hit a rate limit almost immediately and get a 429 response.Our reading of it is that the rate limit is being calculated from their guest seat in our organization rather than from the paid seat they hold in their own plan.Questions:Why does joining a connected folder create a guest seat in the host organization at all, when the documentation says each party works based on the seat they hold in their own plan and the host is not billed for external users? When an external user works in a connected folder owned by the host, which plan and which seat determine their MCP and REST API r

Hi,I want to transfer my ticket to another person in my same org. Please raise a ticket for the transfer of my ticket as soon as possible.Thanks

The "Widget" sub nav item in the community page is redirected to White boarding whereas it should be pointing towards widgets page. The listing is all widgets but the titles and breadcrumb redirects to Whiteboarding.

기존에 에듀케이션 계정으로 사용중에 1년이 지나 만료되어서 다시 인증을 시도했지만 문서가 본 제안에 자격이 있음을 입증하기에 불충분합니다 라는 답변을 받았습니다. sheerid 측에서 요구한 서류를 첨부했으며 이전에는 인증에 문제가 없었기 때문에 figmasupport@sheerid.com에 정확히 어떤 문제인지 문의했으나 기다리라는 말뿐 어떤 해결책도 제시받지 못했습니다. 현재 이 문제로 인해 학업에 많은 지장이 생기고 있기 때문에 빠른 대응 부탁드립니다.

소속에 실수로 토핑이라는 것을 만들어서 결제가 되었습니다. 현재 구독 취소를 완료한 상태이며, 해당 소속은 사용하지 않았습니다. 토핑으로 생성된 건에 대해서만 환불 부탁드립니다.  (platformavengers’s팀은 지속 사용하고 있으니 환불하시면 안됩니다.)감사합니다. 관련 문의: (redacted by the moderator due to PII)

Hi,Images inside a published library component fail to load in consuming files. We have narrowed down a consistent reproduction.Steps to reproduce:1. In a library file, create component A with an image fill applied directly to its own layer. Publish it. This works correctly everywhere.2. Create an instance of A and replace the image in its slot (an image fill override on the instance).3. Wrap that instance together with other layers into component B, and publish B as part of the same library.4. In any consuming file, including a brand-new one, insert component B.Result: the slot image does not load, and we get "An invalid image or thumbnail was removed."Key observation: component A on its own always renders correctly, in every file. Only images that are referenced through an override on a nested instance fail to appear in consuming files. This suggests that assets living on a component's own layers are collected at publish time, while assets referenced only by an override on a nested i

I need assistance with my project 

I'm working in a Figma Make project and am currently unable to submit prompts to the AI agent - the request fails with the following error reference: srid_EEJM7ETC7SRQM52PPXRNVPRZZ(A related occurrence earlier today also produced srid_D79CXGWRPJS873PXJGW6VEHRJ, in case that's useful for correlating on your end.)What I was trying to do: Submit a text prompt to Figma Make's AI agent asking it to edit a few markdown spec files (/files/*.md) in the project - routine edits I'd been making successfully in the same project throughout the day. The prompt submission itself fails before the agent starts working.Steps to reproduce:Open the Figma Make project. Type a prompt into the AI chat input. Submit it. Submission fails with the srid_... error shown above.Environment:Browser/OS: [fill in - e.g. Chrome 12x on Windows 11] Time of occurrence: 2026-09-10, Additional notes:Reloading the page did not resolve it. This had been working normally in the same project earlier in the session, so it doesn'

A user on our account was upgraded to full access but it still says limited access next to their name. They are having issues with actions like moving files between folders and other tasks they should be able to do now. 

Hi! I was casully changing the variant property of my badges in a list, and they started to act weir. They decided to be pink and reseting the instance or changing the color manually works randomly. I’m now stuck with badges with the correct bg color but not text color. Help? Thanks !   

Oftentimes I need to copy/paste a portion of an Excel sheet into FigJam as a table (using Ctrl+V or right click > paste). When I do this, it adds additional spaces and line breaks to the content within each cell, so I have to go through each one manually and delete this whitespace. This is very time consuming.

Hi Figma team,I’m seeing the same issue: the Figma MCP connection works for read tools, but `use_figma` is not exposed.Available tools:- get_metadata- get_screenshotMissing tool:- use_figmaContext:- I’m using Codex with the Figma MCP integration.- The target is an existing Figma Design file, not a FigJam board.- Read access works against the file and target frame.- I’m trying to confirm whether `use_figma` is unavailable because of my current plan/seat, or whether this could be an account-side feature flag issue.Target file:https://www.figma.com/design/c4QoVCrffuIfQbhmRigY6J/Untitled?node-id=1016-3506Target frame:Screen/Messages/Mobile/PrivateChat/AttachmentPanelNode ID: 1536:1428Could someone from Figma confirm the exact plan/seat requirements for `use_figma` write-to-canvas access, and whether Education plan accounts can access it in any setup? You can contact me at h2odumpling.luca@gmail.com if you need any additional details.

When try to authenticate Figma MCP in Devin I am getting the following error,  Streamable HTTP connection failed for 'figma-remote-mcp-server' at 'https://mcp.figma.com/mcp': Auth required, when send initialize request: Auth required: Auth required: authorization required: Bearer resource_metadata="https://mcp.figma.com/.well-known/oauth-protected-resource",scope="mcp:connect",authorization_uri="https://api.figma.com/.well-known/oauth-authorization-server"  

As an admin on a professional plan of a small team I have an issue where new team members won’t get access to pre-existing files/folders.I need to manually grant access to each and every file which is not sustainable. Inheritance of team (role) access doesn’t seem to be working properly.If sharing is set to “Anyone can view” the employees (as full members) must request to edit. If sharing is set to “{team name}” and “Edit” it works, but then the clients can’t access  If sharing is set back to “Anyone can view” the edit rights for the employee is gone.Despite being a full member in the team and a full seat, the new employee is not added to the automatic “Share this file” > “People from {team}”. Am I doing something wrong or is this a bug?

Hi, I have files in a connected project with another organisation. I do not see the skill feature in the chat. But in files in my own organisation, the skills feature is present.