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Hi Figma team and community,I am trying to use Figma MCP (Model Context Protocol) integration in VS Code, but I’m running into a persistent authentication token creation issue that prevents the connection from working. Problem DescriptionWhen I configure mcp.json like this:"figma": {"type": "http","url": "https://mcp.figma.com/mcp"},and start the server in VS Code, a browser opens to https://www.figma.com/oauth/mcp/... where I click “Agree and Allow Access”. It seems that fails then a window in VS Code shows “You have not yet finished authenticating to 'Figma MCP'. Would you like to try a different way? (URL Handler)”, which I click “yes” and it takes me through the same Figma OAuth Access flow in the browser, and re-opens VS Code. After doing this, the Figma MCP server fails to start and I see the following MCP Output Error messages:[warning] Error getting token from server metadata: Error: Failed to create authentication token[info] Connection state: Error 401 status sending message

Hi,I’m having an issue with Figma Make. Whenever I try to generate or update my project, I receive the following error:Something went wrong. Try again.ID: srid_THPHDYJ8BQ1RQKW544...Clicking “Try again” doesn’t resolve the issue, and the error keeps appearing.I’ve tried retrying the request multiple times, but I’m still unable to continue working on the project.Could you please help me understand what is causing this error and how I can resolve it?I can provide the full error ID, screenshots, or any additional information needed for troubleshooting.Thank you!

I have several components from a published Figma library that are permanently stuck in Review Updates.For example, one icon (Support) shows 25 instances requiring an update. Review Updates shows “Preview unavailable” for both the current and updated versions. Clicking Update/Update all appears to work, but the exact same update immediately returns.I’ve already tried Repair Component Connections and rebuilding connections.I also investigated the file using Figma Agent. It identified the exact 25-instance cohort (Home Topbar → Buttons Icon → Support) and confirmed that all component IDs, keys, instance-swap properties, variables, overrides, and parent components resolve correctly. No broken or stale references are visible in the document graph.As a test, I completely removed the affected nested dependency from the source component and published the library again. The same 25-instance update still remained.Two other components (Info and Text Field Single Line) are now exhibiting the same

Im using figma make and the Copy design option is missing in one of my Figma Make files, so I cannot copy the preview as editable layers into Figma Design.I have a Full seat in a Professional team, and Copy design is available in other Make files in the same team. The affected file’s preview loads correctly. I also duplicated the file, but the option is missing in the duplicate.

Hello Figma Education Team!I'm a 17-year-old high school student from Brazil, currently studying at CETEP-RM, a public technical school in Bahia.I'm interested in learning UI/UX design and using Figma for educational purposes, including personal design projects.Unfortunately, my school-issued Google account has restrictions imposed by the school administrator, which prevent me from completing the standard verification process.Is there an alternative way to verify my student status, such as providing proof of enrollment or an official school document?I would really appreciate your guidance.Thank you for your time and support!

bug description:The entire response is duplicated, not just individual paragraphs or sections. The duplicated content is appended directly after the original response with no line break between the end of the first copy and the start of the second. The agent history contains only a single response. The issue appears to occur primarily with longer responses.

Hello Figma Support Team,I’m experiencing a persistent issue with Figma Make.Whenever I try to generate or modify a design using Figma Make, the request fails and displays the following error:Something went wrong. Try again.ID: srid_C980A64EQZB3JEGCPQ7VK98The error is preventing me from using Figma Make normally.Issue details:Product: Figma Make Feature: AI generation / Make Error: “Something went wrong. Try again.” Request ID: srid_C980A64EQZB3JEGCPQ7VK98 Browser: Google Chrome Operating System: Windows Impact: Unable to successfully generate or modify the design through Figma Make.I have already tried retrying the request, but the error continues to occur.Could you please investigate this request ID and let me know what is causing the failure? If this is related to my project, session, account, or Figma Make backend, please advise on the appropriate fix.I can provide the screenshot and any additional debug information required.Thank you.Screenshot attached for reference.

all AI features for figma education are missing, how can i fix this?

Hello, i need your help! I am stuck on a project in figma make and i have a deadline - can you please help me overcome this error asap? THANK YOU! Best,Miljana

hello, I sent an email yesterday to figmasupport@sheerid.com because my account had a verification limit exceeded and I am a student, in the email I specified with university documents to clarify that I am a student, when will they respond to me that I have an urgent matter?

Hello,I am writing to request a refund for an accidental annual subscription charge.I have been using the Figma Pro plan on a monthly basis. However, on May 7th, 2026, the plan was accidentally switched to an annual subscription.I realized this mistake on May 8th and immediately cancelled the seat/subscription. As this was an unintentional purchase and I took action within 24 hours, I would kindly like to request a full refund of the annual fee.I would appreciate it if you could help me revert this and process the refund. Thank you for your assistance.

Missing file recovery - Ticket #2178768​Hi Community Support Team,I accidentally deleted my Figma team "tabou1" on October 8, 2026, and can no longer access the design files within it. I did not receive the deletion confirmation email containing the "Restore team" link, and the file URL now returns an error stating the file may have been deleted or made unavailable. I have requested an email support ticket to restore the team and its files.​I have already submitted support ticket #2178768 with all details. Could a community manager or moderator please help escalate this ticket to the file recovery team? This file contains critical active project work.​Thank you!

Hi Figma support team,  I have been charged today for profesional plan with 3 seats. This is my personal account, I do not have a team or need for 3 seats. Please cancel my subscription and refund the money. I’m currently unemployed and this amount is a lot for a monthly tool expenses. Please help me with the processes, here is invoice number: TTUITJUZ-0002  Thanks 

In Adobe Experience Manager(AEM), the images are tagged with custom metadata. I’m using the AEM Assets Connector plugin to retrieve the images from AEM into Figma. However, after processing the images and exporting them back to AEM, the custom metadata is getting stripped off.Is there a way to preserve the metadata when exporting the images back to AEM?

Hi Team,I hope you're doing well.It's more than two weeks but our plugin PDF to Figma Design is still in review.Could you please let us know the current status of the submission? We would really appreciate any update or estimated timeline you can share.Thank you for your time, and we look forward to hearing from you.

Until recently, using the “Export” function in the sidebar opened up a window that showed the last folder used for export. This was quite useful as it allowed for multiple exports to occur into the same folder without needing to dig for the folder each time.As of last week though, using the “Export” function always defaults the save folder to the Downloads directory instead of the last used export directory.I can understand defaulting to a directory in lieu of a preference, but can a preference be set within Figma to either default to the last used or default to a specific directory? My workflow benefits greatly from doing multiple exports to a unique directory and this new change has slowed things down quite a bit. Thanks!

Hi, It happened to our team multiple times, that version history events captured the wrong user. Last night I initiated a “Save to version history” , and the entry showed a colleague’s avatar. Restarting the application and checking the next day did not solve the issue.This is not the first time it happened. The other instances were when publishing or merging a branch. This undermines traceability. Hope you can find and resolve this issue. Thanks! 

 Hello, I’m looking for help with a published Figma site:https://hd-ningbo.figma.siteThe site has started showing browser-specific access issues.In Microsoft Edge, the site is blocked with:net::ERR_CERT_COMMON_NAME_INVALIDEdge reports that the certificate is valid in date and issued by Let’s Encrypt (YE2), but it does not match hd-ningbo.figma.site. The certificate appears to identify only IP address 141.193.154.146. Since the site uses HSTS, Edge will not allow me to bypass the warning.In Firefox, the site fails during loading with:/bootstrap: NetworkError when attempting to fetch resourceChrome had previously loaded the site successfully, but Edge is now blocked and Firefox cannot complete bootstrap.This is a *.figma.site subdomain, not a custom domain, so I do not control DNS or CAA records. Figma Support suggested allowing time for SSL provisioning, but the site was already published and previously accessible, and the issue has continued beyond 30 minutes.Has anyone else encountere

We've been using Figma Buzz actively since the beta (about 1.5 years). One of our files now has a large number of assets and more than 60 asset groups (or rows). Problem:In grid view, we can't scroll to the bottom of the canvas. The view stops at a certain point, so the last asset group(s) can't be reached. The assets in those groups are only visible in asset view. It looks like there might be a maximum canvas height or scroll limit in grid view.We work in grid view most of the time because it's much easier for preparing carousel posts. As a workaround we're splitting the assets into two files, which isn't ideal.

지난 달 결제를 취소하고 edu 계정으로 변환하였는데 이번에 더 많은 비용이 청구되었습니다. 이부분에 대해 확인부탁드리며 환불요청드립니다.

오늘이 결제일인 줄 모르고 삼성카드로 결제 됐는데 24시간이 지나기 전에는 환불 된다고 알고 있어서 환불 요청드립니다. https://help.figma.com/hc/en-us/articles/12816440381975-Request-a-refund-for-a-Community-resource#h_01K6BM0DZ8WDVTJ7N5YQ2H455B

  분명 Professional 구독 취소를 했는데 자동 결제가 되었습니다.    환불 요청드립니다. 

We are experiencing an issue with published components from our Tria Design System library in a consuming Figma file (Tria Mobile App (Current)).Certain library updates cannot be successfully applied. When we accept the update, Figma appears to process it, but the same update immediately reappears. In Review updates, both the current and updated previews show “Preview unavailable.”There are currently three affected components:Utility Support — simple icon component. This issue has persisted for approximately one week. Review Updates reports 25 instances. Info — simple icon component. This issue has also persisted for approximately one week and reports 2 instances. Text Field Single Line — began exhibiting the same behavior today, immediately after I rebuilt several component properties and published a relatively large update. It reports 2 instances.Utility Support investigationThis component is particularly easy to reproduce/debug because it is extremely simple: it contains only a vect