Figma Forum

Urgent: Lost owner email after PC cleanup, cannot sign in to Figma account

We had a Figma account with an owner email that we no longer remember. After doing a cleanup on our PC, we lost access to the saved login information and can no longer sign in. The email [redacted] is associated with the account as a viewer, not the

448

4 minutes ago

AtlasMint SageNew Member

AI Credits

I just purchased an additional 2,000 credits, and they are already gone. There is no way I used that many credits in just few hours.What makes this even more frustrating is that I cannot see my current credit balance, review my usage history, or trac

10

21 minutes ago

Hilal AfladNew Member

"Updated" auto-layout breaks center strokes

I have a brutalist style design that involves lines and strokes and depends on a specific relationship between different elements with strokes. To achieve that, I have been using centered strokes since they run perfectly centered on the element’s edg

210

46 minutes ago

Carmen van der MerweNew Member

asked in Ask the Community

Framed too Zoomed in on Presentation Mode

Can anyone assist me with getting my prototype to fit into the frame when in presentation mode. It fits perfectly when I preview the prototype but as soon as I try to present it zooms in. The frame I worked on was iPhone 14 and that is what I selecte

162

asked in Suggest a Feature

luciancicNew Member

Plugin API: let plugins set connector waypoints / elbow positions in FigJam

We generate FigJam flow diagrams (breadboards: screens with stacked actions, arrows between them) from a plugin via the Figma MCP. The Plugin API lets us set a connector's two endpoints (node + magnet or position), but not where an elbowed connector

20

Pablo PardoNew Member

Nested instance loses all its settings when the parent variant or component changes, if its variant property is bound to a variable resolving to a non-default mode

A nested icon instance has its variant property (Environment = iOS / Android / Web) bound to a string variable, so it switches automatically with the variable mode. Inside the parent component, the icon has its own settings: width and height bound to

91

MiloWActive Member

Slots don't respect nested component's fill values?

Hi,I don’t know if I’m the only one with this problem. I have the slot. I configure it, etc. everything awesome.I take the instance, try to use it.Add an instance of the component that I had selected as the preferred one.Now, it breaks my Fill for wi

133821

katerina ryndaNew Member

lost access to my email

Hi, I’ve lost access to my email and can no longer log in to my Figma account. I don’t have email forwarding set up from the old address to a new one. Could you help me create a support ticket?

81

Frederic_GirouxNew Participant

Can't no longer collapse/expand multiple layers simultaneously

Previously, it was possible to collapse or expand multiple layer groups simultaneously, but it no longer seems possible. It was as simple as selecting multiple groups and holding the CMD key while clicking on one if their chevron icon-button. This ab

1979

4 hours ago

aleksdigitmediaNew Member

Urgent: Suspended account – Unable to contact support from my original account – Request #2182544

Hello Figma Support Team,My original Figma account, associated with (redacted by the moderator due to PII), has been suspended, so I cannot log in or contact support from that account.I am therefore contacting you from another Figma account simply be

263

4 hours ago

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Ivan Rei GalagateNew Participant

Urgent: Lost owner email after PC cleanup, cannot sign in to Figma account

We had a Figma account with an owner email that we no longer remember. After doing a cleanup on our PC, we lost access to the saved login information and can no longer sign in. The email [redacted] is associated with the account as a viewer, not the

448

4 minutes ago

AtlasMint SageNew Member

AI Credits

I just purchased an additional 2,000 credits, and they are already gone. There is no way I used that many credits in just few hours.What makes this even more frustrating is that I cannot see my current credit balance, review my usage history, or trac

10

21 minutes ago

Hilal AfladNew Member

"Updated" auto-layout breaks center strokes

I have a brutalist style design that involves lines and strokes and depends on a specific relationship between different elements with strokes. To achieve that, I have been using centered strokes since they run perfectly centered on the element’s edg

210

46 minutes ago

Carmen van der MerweNew Member

asked in Ask the Community

Framed too Zoomed in on Presentation Mode

Can anyone assist me with getting my prototype to fit into the frame when in presentation mode. It fits perfectly when I preview the prototype but as soon as I try to present it zooms in. The frame I worked on was iPhone 14 and that is what I selecte

162

asked in Suggest a Feature

luciancicNew Member

Plugin API: let plugins set connector waypoints / elbow positions in FigJam

We generate FigJam flow diagrams (breadboards: screens with stacked actions, arrows between them) from a plugin via the Figma MCP. The Plugin API lets us set a connector's two endpoints (node + magnet or position), but not where an elbowed connector

20

Pablo PardoNew Member

Nested instance loses all its settings when the parent variant or component changes, if its variant property is bound to a variable resolving to a non-default mode

A nested icon instance has its variant property (Environment = iOS / Android / Web) bound to a string variable, so it switches automatically with the variable mode. Inside the parent component, the icon has its own settings: width and height bound to

91

MiloWActive Member

Slots don't respect nested component's fill values?

Hi,I don’t know if I’m the only one with this problem. I have the slot. I configure it, etc. everything awesome.I take the instance, try to use it.Add an instance of the component that I had selected as the preferred one.Now, it breaks my Fill for wi

133821

katerina ryndaNew Member

lost access to my email

Hi, I’ve lost access to my email and can no longer log in to my Figma account. I don’t have email forwarding set up from the old address to a new one. Could you help me create a support ticket?

81

Frederic_GirouxNew Participant

Can't no longer collapse/expand multiple layers simultaneously

Previously, it was possible to collapse or expand multiple layer groups simultaneously, but it no longer seems possible. It was as simple as selecting multiple groups and holding the CMD key while clicking on one if their chevron icon-button. This ab

1979

4 hours ago

Ram DayalNew Member