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Hi Figma team,I'm dealing with a billing issue that I'd like to raise here for support, and to give a heads-up to others using Pro plan + AI credits.Issue 1: On my most recent invoice, I was charged an extra $36.77 labeled only as "Billing adjustment
i got the an email from announcements@figma.com with the confirmation : “We wanted to let you know that you are now in the beta for Figma’s new AI agent.” But still agent is not available and no update available also. What am i missing here …? (My co
I’m having an issue with code layers. As soon as I create one, it shows this error indicator, but I don’t see any actual error message. How can I fix this? I’m working on a project and this is a major problem for me.
Hey folks! I’ve constantly run into this problem which makes the Figma MCP completely unusable. Tried re-authenticating, reconnecting, and nothing worked. Clicked “Copy example prompt” on the web and pasted it in Claude Code. But both get_design_cont
In previous versions, when I opened an image through the "Fill" block, I could just paste the image from the clipboard. Now, when you try to insert an image, nothing happens. Now, to insert images, you must click "Upload from Computer", close the sys
SituationMy dev team is working with Claude. I’m told they need a clean design system file with the relevant component definitions and nothing else. My working design system file is full of random experiments, and all my prototypes use that set of co
Lately I’ve been experimenting with designing calculator-style tools using Figma before actually building them out in the browser, and it got me wondering: how do you effectively bridge static UI design with real, interactive logic?For context, I’ve
I need someone from the Billing Department to get back to me ASAP for us to discuss changes to my account. I was trying to switch my seats from monthly to an annual subscription. When I look at my account I see that I may be getting billed for both m
This new bulk edit option is so painful for non designer marketing team memebers to edit on there own. The whole purpose of buzz make it simple for marketing team to edit content on there own. And with now with per frame editing option gone, it has b
I’m on the Pro Plan. Last week I used the First Draft functionality. Now it’s gone.I understand that the new Agentic AI feature is in beta and is being rolled out gradually. However, the disappearance of the AI functionality is a roadblock. I have pl
i reached out to support asking for the subscription plan to be downgraded prior to the new subscription bill being issued. no response, and still received a bill at the old tier. can you look into it. 3000 credits for now will suffice.
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