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As much as we value quality in everything we do, software is never bug free. If you think you might have found a bug or ran into an issue with a Figma product, please follow the steps below.Start by checking the status page and troubleshooting the issue We keep the status page updated with major service disruptions or maintenances. If the issue you are experiencing is noted in the status page, please keep an eye at it for updates. Check this troubleshooting checklist and try the recommendations listed. Please do a search If none of the troubleshooting steps helped, search in the forum. Someone may have already created a topic for the same/similar bug and provided a workaround. One topic per issue If none of the existing topics cover what you need, feel free to create a new one. To help keep the forum organized and help with search, create one topic for every individual issue you have. Review and use the template Make sure to use the topic template below (click “Show conte
Have a question about using a Figma product? Unsure if you’re running into a bug or expected behavior? Wondering how others might solve a specific problem in a Figma product?You are in the right place! 😉 Note: If you encountered a bug and want to report it, please use the category Report a Problem. Guidelines Please do a search first Before creating a new topic, do a search to make sure it hasn’t already been asked by another member of the community. One topic per question If none of the existing topics cover what you need, feel free to create a new one. To help keep the forum organized and help with search, create one topic for every individual question you have. Review and use the pro tips Make sure to follow the pro tips below (click “Show content”) when creating a new topic. Please write your topic title as a question (if possible) — this helps with search Specify which Figma product your question is about - you can use the tags for that too Give as much context as pos
All the plugins I’ve looked at require you to first specify which component you want to find, and then surfaces other instances of that component. But I have a different use case.When handing off designs to dev, they want to know which components from the Design System are being used, and they need me to mark which ones have already been developed, and which ones are new. This allows them to estimate the effort needed. I have no idea how to just find out which components/instances are present in my file. I don’t want ❖CTA-button listed 5 separate times in some kind of layers panel. I just want ❖CTA-button (5), ❖text-input (3), etc. In the best case, it would even tell me where the component comes from (local or external library). Has anyone found a good way to do this?
If I make a square or an ellipse using ellipse tool or a rectangle tool and i am making sure that the vector is a closed path and it does not have any open path or a vector. After this i also flattened the vector and created a component after this also i am unable to see the Create Brush option.Please help with resolving the same issues.
I need a help.I cannot create any prompt because Figma Make constantly shows the error message: “Something went wrong.”I don´t know what I can do. Can you help? Thank you
Figma Motion is an amazing addition, and the API support is quite impressive considering it's still in beta. In particular, the ability to add keyframes manually is a great feature.However, I was disappointed to find that there's currently no way to add a keyframe at the current playhead position. This significantly limits the usefulness of manual keyframing workflows. It would be extremely helpful if you could either expose the current playhead position through the API or provide an option to insert a keyframe directly at the current playhead position.Additionally, "Rotate at Origin" is an essential part of Figma Motion's functionality, but as a plugin developer, I cannot support it in my plugin because this information is not exposed through the API.Please consider adding support for both of these features, as they are very important for plugin developers and would greatly improve the capabilities of the Figma Motion ecosystem.
Hi everyone,I’m in a bit of a tricky situation and hoping someone here has gone through something similar and found a workaround.I recently decided to apply for the Figma Education plan. However, I didn’t realize I could just upgrade my existing personal account.Instead, I accidentally created a brand new Figma account using my university email and successfully verified my student status on that new account.My dilemma is that all my existing work, assets, and active preview links are on my personal account. Because I’m already verified on the university email, I can’t simply re-verify my personal account without hitting a "Verification Limit Exceeded" error via SheerID.Has anyone successfully navigated this? Specifically, I'm looking to find out: Is there any hidden method or specific support channel to transfer the SheerID verification status over to my main personal account? If transferring the status is strictly impossible, what is your workflow for managing a separate student "Pr
Hi everyone,We’re using a Figma Professional Team account, and recently we’ve started facing an issue where users are being kicked out, and only two users are able to stay logged in at the same time.This restriction wasn’t there previously, and multiple team members were able to access the account without any issues.Has anyone else experienced this recently? Is this related to a change in Figma’s login/device policy, or is there a recommended way to resolve this?Would upgrading the plan or creating a separate account under a new email address be the right approach?Any guidance would be appreciated. Thank you!
Does Figma for Government support requests from IPv6 machines? Testing figma-gov.com with ping6 command did not work:$ ping6 -c 4 figma-gov.comping6: getaddrinfo -- nodename nor servname provided, or not known
I copy a frame as an image and try to paste that image into a fill image property of another frame but this doesn’t work anymore. Even copy image from other source (from the browser, from computer) isn’t working too. I’m using Figma app on Windows
Hello,For past 2 months or so I’m experiencing a bug in which the Z button randomly does not toggle on zoom tool. So instead of zooming in on selected space Figma starts to select all the objects in that space (sometimes causing slow downs in more advanced projects), then I try second time and instead of zooming I am moving those selected objects. Then I have to slow down my muscle memory and try a few times until the magnifying glass symbol symbol pops up instead of the default arrow. It’s quite frustrating. I’m sure my Z button works well, I use two sets of keyboards and use Z to zoom in Adobe software too, never had an issue.Please fix <3
In Figma Make, selecting a model with a longer display name (for example, Claude Sonnet 4.6) causes the prompt composer layout to break. The send/submit button is pushed outside of the prompt input area. Switching back to a model with a shorter name (such as GPT-5.5) restores the layout.Steps to reproduceOpen Figma Make. Open the prompt composer. Select a model with a longer display name (e.g. Claude Sonnet 4.6). Observe the bottom toolbar.Expected behaviorThe prompt composer should maintain its layout regardless of the selected model. The model selector should truncate or resize if necessary. The send button should remain anchored within the composer.Actual behaviorThe longer model name expands the toolbar. The send button shifts outside the prompt composer. Returning to a shorter model name restores the correct layout.EnvironmentProduct: Figma Make Platform: macOS (Desktop App)
Im currently designing my portfolio, and I have added some videos to the file, they are no longer than 10 seconds and less than 15mb, they were made in high quality, but once I add them to figma they look terrible when I try the preview or the presentation mode. It doesnt matter if its smaller, or the exact same pixels size as the original video, figma ruins their quality and i need it to look crisp and good asap!!
I’m trying to push an update to a Figma Sites file I started a few weeks ago and continue encountering the same error over multiple days. I’ve tried:addressing all critical non-accessibility errors in the meantime I will work on any accessibility errors checking all video files are under 10MB and not using any non-Google fonts (as recommended in this post) checking my components (this post) all components live in the Figma Sites file directly rather than a separate Figma Design file I’ve read through a number of other posts related to this error and am at a loss, so let me know what I might be missing. In the future a more robust error message that specifies the cause or next steps would be appreciated.
As of today when I click to view a prototype it does not open in a new tab but redirects from the design file. Was much easier for the workflow to be able to tab back and forth. Not sure if this is a bug or a change?
When I click to export a motion, in any format, the new tab is open and never renders the video. I saw in other designers computers and theirs exports are showing the loading %, but on my app it doesn't even show any loading % on the blurred frame. And even being stucked there for a while, nothing happens, what makes unable to download the video. Is this a common bug?
Hi everyone,I'm having an issue with Figma AI / Make and was wondering if anyone else has experienced this or knows of a solution.I can generate designs successfully using Figma AI, but I'm unable to copy or duplicate the generated designs into another file or edit them as I normally would. The usual copy and paste options either don't work or the generated content isn't transferable.I've already tried a few troubleshooting steps, including checking my permissions and looking through the available documentation, but I haven't found anything that explains why this is happening.Has anyone encountered this issue before?Is this a limitation of Figma AI / Make? Does it depend on the workspace plan or permissions? Is there a workaround that allows the generated designs to be copied, duplicated, or exported for further editing?Any advice or suggestions would be greatly appreciated. Thanks in advance!😊
Hi, all my libraries are facing the same issues: when I try to publish the changes, the modal appears, I press the “publish” button, but than nothing happens. It doesn’t work either with single components. I tried closing Figma, with the app, with browser but nothing changes. I am pretty sure there are no problems with my components. What could it be? It seems to be connected to my account, since I don’t face the same problem in client’s files.
In the right sidebar, in the mcp section, there is an example prompt in a box that looks like this: Implement this design from Figma.@https://www.figma.com/design/…. I want to copy the link to it, but I never actually want the words “Implement this design from Figma.”. And you cannot select the text inside partially, only the full text. So the flow makes me copy the whole thing, paste it somewhere, then start deleting the text partially. If you are using a CLI agent, this makes it even more annoying.
It happens regardless of the state I ‘left’ the file on.
I am requesting a refund for the period during which the team project was not used. I earnestly request that you review it. 팀 프로젝트를 사용하지 않은 기간만큼 환불 신청합니다. 검토 요청합니다.
One member of my team created and shared a skill, which is listed when I enter “Manage skills/Your team”. However, to use that skill, I currently need to export it and then add it locally by selecting the downloaded .MD file. This is not an ideal workflow, as future skill changes would need to be manually updated.Is this a known issue and are there any actions that I could take to make team skills available to all team files from a single source?
Why can't my account use the AI agent on Figma, and why is sharing restricted?When submitting a prompt to the AI agent, I get this error:"Something went wrong"srid_KP0VRNAXSG3SHX7PCCFVNxxxxxFile sharing is also restricted on the same accounts.What I've tried so far:- Created a brand new account on a Starter plan just to test — same issue occurs.- Several people on my team use our company email (same domain) and hit the same problem.- Interestingly, some accounts using the exact same company domain do NOT have this issue — they can use the AI agent and share files normally.So it doesn't seem to be purely plan-related (happens on both Starter and Professional) or purely domain-related (some accounts on the same domain work fine, others don't).Has anyone else run into this, or know what might cause accounts on the same domain to be treated differently? Any insight would help — currently stuck waiting on a support ticket for this.
I'm trying to change the email address on my Figma account, but the confirmation link I received shows: "Sorry, your link has expired or is malformed." I've tried requesting the change again and clearing my cache, but the issue persists. Could you help me complete the email change manually or send a fresh confirmation link?
Hello all,I’ve made a bug report of this problem but since there’s no response after 2 weeks, I thought I’d ask here. When viewing a prototype on the mobile app, content that would appear behind Figma’s own top navigation bar is unresponsive for me, even when it’s not shown. I make a landscape mobile game, so here’s some examples of what I mean. When holding the phone in landscape, and pressing with 2 fingers so the Figma top navigation appears.When hiding the top navigation, if there’s any buttons in that same area, they won’t respond to input. But then, when I flip my phone…When holding the phone in portrait, suddenly that same area does properly respond to input. My theory is that somehow Figma’s own navigation is blocking the input area, even when it’s not visible. This unfortunately really, really hinders testing all the wireframes on phone :( Anyone have the same problem? Or maybe a solution?
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