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Hi,I was trying to renew my Figma Professional plan for a single user, but when I am trying to pay $23 through Indian debit card which I used previously to purchase the subscription, the amount is showing $0 before the final payment not sure why it is not showing $23.I would appreciate any help I can get regarding this.

프로페셔널 요금제를 한 달 구매해서 도메인 연결 등 프로페셔널 요금제에서 가능한 기능을 이용하고 다음에 해지하면 그 기능 해지 뒤로 못 쓰게 되나요? 아니면 원래 해놓은 기능은 그대로 되나요.

Please add an option to hide the left navigation bar (File / Agents / Assets / Tools / Variables). It permanently wastes horizontal space, which is a significant issue because it already felt like the left side of the interface took up too much space even before this change.I would like to keep the Layers panel but hide only the navigation column, please make it optional. Shift + \ is not possible in my case because I do need all the other panels constantly during my work

For this week I tried coping a group of text styles and colour styles from a file but i always get the”Copy Failed. Your selection might be too large for the clipboard”  error so i tried it for a single text style and the same error was displayed and i did the same for a single colour style and i still couldn’t copy the stylethis is a huge problem for me can anyone help me with a fix for it?

Dear Figma Support Team,I am writing to respectfully request the cancellation of my recent subscription and a full refund. Unfortunately, a misunderstanding occurred during the checkout process, resulting in an unintended purchase.I want to clarify that this was entirely accidental, and the product will not be used at all. Because this budget was allocated for other essential expenses, I kindly ask if it would be possible to reverse the charge and return the funds to my original payment method.Here are the details of my account for your reference: Account Email: [Removed by moderator - 2026/07/17] (admin) Date of Transaction: July 17, 2026 (within 24hrs) Invoice/Order Number: RSV50TYS-0001 Team/Organization name associated with the subscription: CréativitaI deeply appreciate your understanding and assistance with this matter.   

After the new updates in Figma, I cannot select an element within other frames or components by clicking and multiple clicking on it. Another problem is that I cannot edit a text by multiple clicking on it to select the whole text.I test it on both application and web app (using chrome browser) Is it just my problem or other experience it as well?

I am a physical product designer who is newly developing a design workflow system for my team on Figma. We previously use Google slides because our work is very visual based. the flexible commenting and image placement was very valuable. But, Figma will help us better organize and track a products conception and development, and why some didn't make the cut.  Let me be clear, these Figma design resources will never become actual user sites or interfaces, they are simply being used as a method of internal organization and record keeping for the design process. But, it also needs to have a presentable element for meetings for team feedback on designs in addition to the overall design development. I also have no prior Figma experience. I apologize for my poor explanations.  After watching the Figma Design for beginners 2025 course on Youtube, I have determined using components to create cards for the different elements in the design process is best. Card examples include: Collection origi

Dear Figma Education Support Team,I hope this email finds you well.I am writing to request manual verification for the Figma Education plan. I am currently a student at Damascus University, but I am unable to complete the verification process because "Syria" is missing from the country dropdown list.I have attached a screenshot demonstrating the issue on the verification page.As proof of my academic status, I already hold an active GitHub Student Developer Pack. I have attached screenshots of my GitHub grant for your manual review.Thank you for your time and assistance in resolving this so I can start using Figma Dev Mode for my computer science projects.Best regards,Mohammed Jawdat Almadni  

When I remove backgrounds from images and then change the image, the AI always adds a background back into it. This is quite annoying. Can this be removed?Nike logo as example. Prompts show above the image, with results below them. Gray bars are there to show the transparency.Imported a Nike logo on pink background Copied it, and asked the AI to remove the background. Did it perfectly! Copied the transparent image and asked AI to change Nike to Spike. The AI added a background to the image. Why?!I’m sure a workaround could be to ask the AI to first change it to spike and do the transparency at the end, but its just not logic to see things come back / being reintroduced.

I am writing my bachelors Thesis about using AI in UX- /UI Design processes. Previously i was able to use the Agent in Design files, wich i did, but now i can no longer access the feature after i have been sick for 2 weeks. I am on an educational plan and it looks like the feature isnt available for that plan anymore, or was never supposed to be?Since i used the feture before, and cannot now, i would have to restructure parts of my thesis in fundamental ways, if i cannot finish my work using the workflow i used before. I dont have unlimited time, i have to submit my thesis until august third. What can i do, exept for paying 20 euros?

I canceled the automatic payment to terminate the subscription, and the payment was processed today even though it is currently free of charge. Therefore, I would like to request a refund for an unexpected payment.

For example in the typography style preview when a style is selected in a default density mode you may see “Header Small 16/20” and then when switching to a high density mode you still see ““Header Small 16/20” when it should actually say “Header Small 14/18” Is it possible to make these accurately reflect the font sizes and line heights when switching mode?

This was not an issue yesterday, but today, when duplicating a component that uses a slot that has a max-width set, the sizing gets expanded and doesn’t respect the fill width settings.You have to manually reset it.When duplicating a section that looks correct, on paste, the sizing is wrong. When editing anything inside the section, the sizing gets messed up. 

Hi everyone, I’m running into an issue with a mobile navbar component.The component has two variants: Default (hamburger icon) and Open (with menu links).On my mobile frame, I set the variant to "Open" so I can select the links and add "Scroll to" interactions to specific anchors on the page. If I leave the component in the "Open" state and preview, the links work perfectly, but the menu is obviously open as soon as the page loads. If I change the component back to "Default" so the user has to click to open it, the "Scroll to" links I set up no longer work once the menu opens in the prototype.It seems like the variant switch is "wiping" my instance overrides for the links. Is there a way to keep these specific scroll interactions while still using the variant toggle?

Hi everyone,I've run into a limitation with the new slots feature that makes it impractical for more complex, nested components. Short video demo see here.SetupWe're building a navigation drawer for our design system:- A navigation item group component that contains a slot, so a dynamic number of navigation items can be placed inside it.- This group is nested inside a drawer component, which itself exposes a navigation-section slot for further adjustments.- The drawer has two variants: expanded and collapsed.The slot based architecture. No need to # of items variantProblemVariant switching only works as long as the slot content is untouched. As soon as I override anything inside a slot — e.g. add an item or edit text — switching the drawer instance to its collapsed variant no longer works. In the initial, unmodified state, collapsing works fine.Expected behaviorSlot overrides should survive a variant switch, the same way text and instance-swap overrides are preserved between variants.

I’m trying to use the phone format after the last update it won’t applied, it was working without issue before? any solution?

preview is always “window” and i can’t change it to “device”

I have the attached table. Each number is a separate layer. All numbers were 1000. I wanted to have them random numbers. when I prompt this in replace content - Figma only changes one text layer. For example out of ten text layers of 1000 it will change one to 356 and leave all the others at 1000.any help appreciated - currently not impressed at all with this ‘feature’  

Howdy Figma community,Recently our team published two free design resources that have had significant traction in the design community (10K+ views, 6K+ Usages, and 500+ Saves) We recently upgraded from a team to an organization. Even though the files still exist, all of a sudden they've been entirely deleted and removed from our community profile. I'm concerned because clearly the design community is loving and using these resources. On top of that, across all of our website and digital assets, we link to these resources and now they all have 404 errors.Here is the relevant data for each resources… OS Brand Design SystemFigma Link + Broken Community Link   Portfolio Presentation Template | Built to Land Offers (Community) - Figma Link + Broken Community Link  Ideally if we could restore the connection and statistics to our community or profile, that would be great. It would be even better if we could keep the previous broken URLs but if we need to change those, no problem. I submitted 

Hello Figma Support Team,I was recently removed from a team workspace. Before my removal, I created several files within my personal profile space (Drafts). I have never shared these files with anyone, as they contain my private work and intellectual property.Currently, these files have disappeared from my dashboard. When I attempt to access them via direct links, I receive the following error: "Current location: Another user's Drafts. You can’t move files that are in another person's Drafts."I am highly concerned about the privacy of my data. Since these files are strictly my personal property, I explicitly request that the team administrator is not given access to them and cannot move them from the unassigned drafts archive.Please permanently transfer these files back to my own isolated Personal Workspace where I can safely access them.Thank you for your prompt assistance in securing my data.

Hi! I am experiencing an issue with keyframe creation in Figma Motion.The playhead appears to be positioned exactly on an existing keyframe, but when I change a property, Motion sometimes creates another keyframe about 0.001 seconds earlier. As a result, two nearly identical keyframes are created next to each other.This is difficult to notice and can cause unexpected animation behavior. It would be helpful if Motion snapped the playhead more reliably to existing keyframes and updated the selected keyframe instead of creating a new one a fraction of a millisecond earlier.

I am writing to request the immediate cancellation of my Professional Team (Monthly) subscription associated with "DDDY's team" (Invoice ID: in_1TuA3ZIvcqWR3dFDiVQSsMlX), which was charged $16.50 USD on June 17, 2026.I have not used this subscription at all during the billing period, and I am requesting a full refund of this charge.Please cancel the subscription and process the refund as soon as possible. If this matter is not resolved in a timely manner, I will have no choice but to pursue legal action.I look forward to your prompt response.And I don't know where the unsubscribe is. Did you hide it on purpose?

We’re trying to add Figma’s remote MCP to our AI governance platform Runlayer. When we attempt to authenticate we get this error:{"jsonrpc":"2.0","error":{"code":-32000,"message":"Method not allowed."},"id":null}We're using the following URL, https://mcp.figma.com/mcp and configuring runlayer as a pre-registered oauth 2.1 client