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Rename layer AI not working

  • May 18, 2026
  • 2 replies
  • 54 views
Ale M.

I’m opening this ticket because the Figma AI feature for renaming layers is not working. The issue has been happening for at least one week. When I click on the feature, a loader appears, and after a few moments the following error message is displayed: “Something went wrong. Please try again.”

  1. Platform and version: I’m on macOS 26.5 using the Figma Desktop App version 126.3.12 but happen also on Safari and Chrome.
  2. Scope: This happen across all files.
  3. Restart: I’ve tried restarting the App, the Mac, turned off iCloud Private Relay and Tailscale VPN. Nothing changed.
  4. Timeline: at least one week.
  5. Error messages: “Something went wrong. Please try again.”

 

I also checked the inspector with cmd+option+i and noticed the following error in the console:

POST https://www.figma.com/api/cortex/design/editor_ai/rename_layers 403 (Forbidden)

 

Could you please look into this?

 

Best answer by Celine_

Hey ​@Ale M. , thanks for the detailed report ! 🙂

I can see your case has already been escalated to our Technical Quality team, and I've added a follow-up note for the team. For reference, your case number is #1907989. They'll be in touch with you directly as soon as they have an update. Thanks for your patience! 🙏

 

Update: Good news! I see that the engineering team has fixed the issue for your account.
I’ve gone ahead and closed the topic here 🙂

This topic has been closed for replies.

2 replies

Ale M.
  • Ale M.
  • Author
  • New Member
  • May 18, 2026

Figma has Network access, the network in my office allow other designers AI usage, it’s just my account.
I’ve tried also at home and nothing changed.

Celine_
Figmate
  • Celine_
  • Community Support
  • Answer
  • May 18, 2026

Hey ​@Ale M. , thanks for the detailed report ! 🙂

I can see your case has already been escalated to our Technical Quality team, and I've added a follow-up note for the team. For reference, your case number is #1907989. They'll be in touch with you directly as soon as they have an update. Thanks for your patience! 🙏

 

Update: Good news! I see that the engineering team has fixed the issue for your account.
I’ve gone ahead and closed the topic here 🙂

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