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Hello Figma Support,I would like to request a refund for an accidental subscription charge.The payment was made unintentionally on Today right before, for professional 1 seat for 1 year.As soon as I noticed the charge, I canceled the subscription.I have not used the paid features after the payment.Could you please review my case and process a refund?Invoice ID: in_1TgHSHIvcqWR3dFDaa1Z4y3wTeam: 김시진's teamStart: Jun 08, 2026End: Jun 08, 2027Total: $211.20 USDThank you.

Hi, I want to use Figma canvas with Antigravity for design work, similar to how Claude Code uses the Figma MCP server. I saw this announcement: https://www.figma.com/blog/the-figma-canvas-is-now-open-to-agents/?ref=producthunt. Can you confirm whether Antigravity is supported, and if so, what setup steps or requirements apply?

"Hi Figma Support, I am the IT admin for our company. This is a company-owned email address that was temporarily deactivated during an employee offboarding, which likely caused it to be placed on your email bounce/suppression list.The email is now active again and I have full access to the inbox, but I am not receiving the automated password reset emails. Can you please remove this address from your bounce list and trigger a password reset link for me so I can log in and transfer ownership of our company files?"

We have tried to complete the payment using 3 different cards, but all of them were declined by the system. We have urgent tasks with a strict deadline that must be completed today, and this situation has put us in a very difficult position. We kindly request immediate assistance regarding this issue! I know that this issue can be provided by my failed attempts (because of same topics in this form). But our work is paralised and there is no other way to fix it without Support. We can not wait for 24 hours cooldown.

Hey Figma team,I wanted to report a problem that’s been bugging our team for the past few months. We have an Icon Library in our design system, as well as a separate glyph library. These icons are used in different sizes across the product (16px, 24px, etc.). The master components of each icon and glyph contain elements which are all set to ‘scale’.However, within our larger components, whenever we want to swap an instance of an icon with a different one from our library, the scaling (of dimensions, stroke width, and border radius) is not properly applied, resulting in a broken view. One example is:We have a nested icon component scaled to 16x16px; We replace the instance with another icon from either library (original component of which is 24x24 but all elements set to scale) and expect it to scale properly to the 16x16 dimensions. However, the swapped icon appears broken in terms of the scale of elements inside, stroke width and border radius; We have to resort to a workaround like:

5월 카드 결제 내역을 확인했는데 예상치 못한 금액이 결제되었습니다. 결제일은 5월 8일이며, developer@innored.co.kr 계정으로 전액 결제(full sheet)로 설정되어 있습니다. 해당 계정은 전액 결제 권한을 사용한 적이 없으며, 결제 내역이 전액 결제로 설정된 이유를 알 수 없습니다. 가능하면 developer@innored.co.kr 계정에 대한 결제만 취소해 주시기 바랍니다. 빠른 답변 부탁드리며, 이메일로 회신해 주실 경우 yjchoi@innored.co.kr로 보내주시면 감사하겠습니다.

Hi,for some time we were renaming nested instances in Outline to make them more clear in component properties panel - great example are icons. We have Icon component with multiple size options, when used in another components, we’ve often renamed instance of it to e.g. “Left Icon” to make it more clear.Last week it stopped working in DEV mode (explore component behavior) - in this case icon is not showing at all and dropdown with icon sizes is not showing any other options which is currently game breaking bug for us. 

I can’t login as i am not recieving my verification mail.  I checked all folders and tried the mail multiple times and it’s working fine. am also sure the email is correct 

I deleted the command with all the important files by mistake, and I need to restore it as soon as possible. the email did not arrive at the post office because the mail was overloaded and there was not enough memory to accept emails. I've cleaned my mail now, how can I get a repeat email with a link to restore the team? Please tell me, I have lost some very important files.[Moderator note: This post title was updated from I deleted the command with all the important files by mistake to I deleted the team with all the important files by mistake on 07-Jun-2026.]

is there any reason why i now can not zoom out to see all the content? as figma is using ZUI (zoomable user interface) principles in its core, this is quite unfortunate as now there is no possibility to overview the file before zooming in to the sections

It happens at random, but at some point the controls for auto layout get switched. This happens both with the alignment selection and the padding so far from what i’ve experienced. The only way to fix is to remove the parent frame entirely with auto layout, re-frame and re-apply auto layout settings. Dear Figma devs, how about we stop vibe coding everything and run some QA on the most basic features before pushing an update. 🙃 And no, I do not have anything flipped or inverse before applying the auto layout to the frame.Figma Version: 126.4.11Here’s the file:   

I'd like to request a refund for my recent payment. I haven't used it at all.

Hi Figma team,I'm reaching out with a request on behalf of several developers on our team who use Linux as their primary development environment.Currently, the MCP (Multi-Context Preview) feature is locked behind the Figma desktop app, which is only available for macOS and Windows. This poses a challenge for Linux developers who are unable to access or use MCP due to the lack of a supported desktop app.We’d love to see one of the following: A Linux version of the Figma desktop app to unlock parity across development environments. An alternative way to run an MCP server without the desktop app, such as a standalone CLI or server binary that can be installed independently. This would greatly improve the development experience and make Figma’s workflow more accessible to cross-platform teams.Thanks for considering this request!

I noticed that my Figma app hasn’t received some of the recent updates such as new left navigation bar and Slots for components.I’m using the desktop app, and I also tried installing the beta version, but the features still don’t appear in either version.To troubleshoot, I also reinstalled the application, but the issue remains the same.Are these updates still being rolled out gradually, or could this be related to account permissions, region, or workspace settings?Thanks in advance for your help! The actual left bar  No new UI in the help section   

I have designed a UI for a device we are developing. Having selected a specific LCD with an active area of 49mm x 74mm (approx.) and a display resolution of 320 x 480 I set up a frame in Figma at 480 x 320 (LCD is portrait and we are using it in landscape mode). We are investigating using a native landscape display which has a screen resolution of 320 x 240 and an active area of 71mm x 53mm however when I adjust my 480 x 320 screens down to 320 x 240 the active area decreases. Is there a way to define the display resolution without altering the active area size? I set the original 480 x 320 screen up as a 32px x 12 column grid when changing to 320 x 240 I get a 32px x 8 column grid:Basically I want to set the active area size in mm and set the resolution:Active Area = 71mm x 53mm - resolution 320 x 240. I have north of 150 screens (frames) invested in the design and prototyped and don't really want to re do the whole thing.Any help is much appreciated!

Hi all! The new Slot has just been released and I’m looking into replacing the selfmade slots in our library with the new released slots. But I’m already walking into my first problem with the new slots. I have a component where we have 2 slots with the same instance swap property. These slots have boolean variables added to them so they will be hidden/shown on different breakpoint modes.With the new slots I have not found a way to use the same slot property twice in the same component yet, other than keeping our current setup for now, does anyone have a good idea on how to solve this?

Title should read “Open specific page in Figma Make prototype”I have a Figma Make prototype that I am using in a navigation usability test. We are testing the global nav, and people’s understanding of where they land vs where they need to go. My prototype only opens on the default page, however I need the prototype to open on a variety of pages for my test. Is it possible to have it open somewhere other than the default?

Hello, I recently tried to publish my design system file to Figma Make but I didn’t see the popup that allowed that option.  To clarify, our plan is the Organization plan and I am an admin so I should have full access to the features. We also have the AI capabilities turned on in the admin settings.Would love to have a chat with someone to solve this problem. Thanks!

Hey, I noticed an inconsistent behavior on Figma desktop with keyboard shortcuts when using a QWERTY layout.The Auto Layout shortcut (normally Shift+A) seems to be mapped to the physical key position, which means it becomes Shift+Q on QWERTY. That alone could make sense.But the issue is that all other Figma shortcuts correctly follow the logical QWERTY layout — so this one shortcut is inconsistent with everything else.Is anyone else experiencing this? Is it a known bug or an intentional choice from Figma?

Hey!I recently noticed a strange error in several of my projects. When I apply smart animate to a component, the text is increasingly displayed incorrectly.Example 1: I use a zoom effect on an image with a delay, and the text remains unchanged in both states. In the preview, the text suddenly becomes larger. I suspect that my variable mode for the font size is being ignored during the initial interactions, which is causing the error. It is also strange that the error only occurs in the first transition; the other images do not have this problem. Example 2: I have the same problem with the text in an accordion element. I made sure that the elements are named identically and are recognized as identical elements via multi-edit. Does anyone have an idea? I would like to fix it because it looks unprofessional in the customer presentation. Have I overlooked something here? Thanks!

Hi, I’ve seen past threads that Figma doesn’t yet offer discounted plans for non-profits, but you do have educational plans. Do you have any plans to start offering non-profit discounts? It would be a great benefit to many, and honestly, you might be the only one we pay for that doesn’t provide a discount… 

Hey there.I have two accounts in Figma, One is organizational and one is personal (this one is my personal account). So When I try to login in Forum, I expect it to ask me which account do I prefer to login. I usually check Forum with my personal account. But when I try to login, Forum automatically choose my last login session (which was my work account). clear cash and log out didn’t work, so I used incognito mode to force Forum to ask me for email address again. I know it’s not an important issue but it frustrates me every time! 

I’m reaching out because I urgently need assistance registering for Config 2026.I received two valid company-issued registration codes through Albertsons, but when attempting to register, the event page shows as sold out and does not allow the codes to be redeemed.Attendance at Config 2026 is important for my work responsibilities, so I would greatly appreciate your help resolving this as soon as possible.My incident number is #1922286, can you please help out?

Trying to transfer a copy of a Project to a client and getting the error — XHR for "/api/asset_transfer/create_request" failed with status 404 Project Dropdown > Settings > Send a copy > Step 1 > Step 2 [destination team link / recipient / message] > SendStep 2 – Destination Link gets verified successfully Step 2 – Recipient (Destination Admin) email address is correct Step 2 – Plain text messageI get the error after hitting Send.I get the same error when attempting to “Transfer” rather than “Send a copy” in the Settings.Thanks, Conor

Hello Figma Billing Team,I am writing to dispute charges on my account that do not reflect my actual plan usage.I am on the Professional plan with only 1 assigned seat (my own). I have 0 AI credits used, and my 10 view-only seats are listed as free. Despite this, my recent invoices show the following:- April 3, 2026: $5.00 USD- May 3, 2026: $35.00 USD- June 3, 2026: $20.00 USDBased on my plan and usage, I should only be charged $16/month for my single Full seat (or $5 if I am on a Collab/lower tier). The charges for May and June are significantly higher than expected and do not correspond to any seat additions, plan upgrades, or AI credit usage on my part.I kindly request:1. A detailed breakdown of what generated the May and June charges.2. A refund for any amount billed beyond my single assigned seat.I have screenshots of my billing history and current seat usage available if needed.Thank you for your time and assistance.Best regards,Diego