Solved

I’ve got my site all built, and published with no issues and when I click the sites link it shows “not found.”It’s not in drafts Closed all files and restarted Figma Cleared browser cache Tried incognito Ran internet speed test 

Custom stroke setting of instances are reset whenever I duplicate instances or any touch in its component.Its very annoying me, it make me do huge hassle jobs. Please fix this bug as soon as possible.

Hi! I am the owner of our team. As I am leaving the company, I’d like to transfer the ownership. I tried following the instructions at https://help.figma.com/hc/en-us/articles/360039481134-Transfer-ownership-of-a-team but those clearly do not match what I see when I go to “people” under our team. I see in the people list that I am the owner and I am logged in on that account. But there’s no option to transfer ownership when I click on any other user.

Recently I got a problem with my Figma projects (web and app likewise) - all the PNG files in any project does not load, as well as their thumbnails (the thumbnails got partially fixed at some point, but now are not loading again).My attempts to fix the issue:Pressed Help - Troubleshoot - Reset Figma and Restart couple of times. Cleared my both C and D drives (not completely), removed the unnecessary .fig, .psd, .png files, some apps, even the After Effects and Media Encoder, since the initial thought was the problem was caused by some sort of incompatibility.  Cleared the browser cache (both the Chrome-based one I use and the Chrome itself). Updated the AMD drivers to the latest version. Updated Figma app to the latest version. Re-installed Figma app like 5 times, and I hope it was a proper reinstall, since everytime I opened FigmaSetup, it just went straight to the app, without even a chance of choosing different drive to install (I don’t remember how did the app behave the very firs

Hi support team,I recently graduated from my school and I have lost access to my student figma accountl. Please help me recover my files or update the account’s email with the new one. I have years and years of work that suddenly just disappeared !school email: [redacted by forum admin/moderator to remove PII]new email address with no existing figma account: [redacted by forum admin/moderator to remove PII] student team: KIUTECHI already submitted a request via this link https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001731233please help !

I was charged $192, but I have no idea what this expense entails from Figma. I pay Figma $15 a month for my subscription, but I have not signed up for any other subscriptions or memberships. What would $192 cover with regard to Figma? Do you know why I would be charged this amount? 

It has happened with me multiple times, that I go to click Delete, I accidentally click on \ - the keyboard shortcut in Mac to “select parent”. And then I go click Delete and end up deleting the whole frame. I’d rather not have that keyboard shortcut, is there a way that it can be removed from the platform, or is there a way that I can remove that just for myself.

Hey all,I’m suddenly unable to edit any text layers in Figma, across all files, pages, and even brand new files—affecting both my main and secondary accounts.What’s happening: Double-click and “Enter” don’t let me edit text—not in place, not in the side panel. Typography controls (font, size, etc.) are greyed out for every text layer I select. I can move/resize elements, change color, and create new shapes just fine. This started suddenly, across both Figma browser and desktop app. What I’ve already tried: Checked layer is NOT locked, not a component, and not a nested/grouped selection. Checked on different pages, old files, new files—issue persists everywhere. Created a totally new Figma file—still can’t edit any text, not even “Inter” font. Swapped between browser (Chrome/Incognito) and the desktop app. Logged out/in, refreshed, cleared cache/cookies, no effect. No issues with account permissions (“can edit” everywhere), and not a FigJam file. No overlays, masks, or

Hey. When using Arabic, fonts that lack Arabic support fall back to Noto Sans. Today I ran into an issue where the fallback does not render the Semibold weight for Arabic. If I select Noto Sans Arabic directly, everything renders correctly. 

I am unable to publish my Figma plugin even though it works well in Figma Design with updated manifest.json and package.json. 

tl:dr: Thai text in Inter at 600 weight look glitched but only for me + one peer in the org. Others don’t face it → might be a fallback/rendering issue in Figma? My team and I have been using Inter for both Thai and English, set it up in our design token for dev. Just found out that Thai text at 600 weight gets glitchy even we both have tried to double-clicks the layers so many times for the design to recover. English looks fine till now, only Thai breaks and remains invisible (see attachment below and recording link here). What my peer and I tried so far:Cleared cache Reinstalled Figma desktop app (version 125.7.5) Even update iOS to Sequoia 15.6.1 Tested on personal devices with the same accounts= Still the same Question:Any way to fix this without replacing it with the new typeface? Appreciate any pointers 🙏

In the past, there was a way to export selected framers into a single PDF, as described here:  Since a recent update, this doesn’t anymore. And I can’t figure out how to make it. Any idea?

The folder with other files works fine, but when I open my design file, no created artboard or design appears. It doesn't appear as deleted in the trash or hidden. I wasn't sent an email to restore it in case it was deleted by my team. I need help urgently.  

Hi guys! i wanted to ask that I am a student and i was hoping to get the student discount but I am from india so my school doesn't provide with the student mail id. So, I emailed figma and asked them if i could provide with my report card, my transfer certificate, fee reciept, anything that could prove i am a Student but it's been 5 days since i mailed them but they haven't emailed back. Is there anything I could do to contect them or anything?

i had an account with a subscription that i lost the password to and anyway of retreiving it, how can i cancel this subscription, the gmail i believe is (redacted by the moderator due to PII)

We are sending team invitations to two email accounts, [redacted by forum admin/moderator to remove PII] and [redacted by forum admin/moderator to remove PII], but the invitation emails are not being received.We have checked the email management settings, including spam filters and blocked senders, and found no issues.Could you confirm whether this is an internal issue within Figma preventing the invitation emails from being sent?

It would be great if we could put the properties in the order we want in the variants. With drag and drop like layers. Have a good day 🙂

Paragraph spacing does not work. In addition to the fact that the button has moved and is no longer in the general panel, any substituted value does not change the interval between paragraphs, there is no reaction to its manual change. Restarting does not help.

Hi everyone,I created a library with color variables, but when I publish the library, my colors don’t get published – they only appear under Hidden. They are not set as “Hidden from publishing,” so I don’t understand why they stay hidden. If I create new colors, they also appear under Hidden. I already tried duplicating my file, but the variables remain hidden. Also, when I copy a component into another file, I don’t get the message “pasted with unpublished variables.” I really don’t want to rebuild everything from scratch. Does anyone know what’s going on or how to fix this?Thanks a lot for your help!

I bought the collab seat for $3 on July 15th. I paid for it directly and got invoiced on 16th. On August 29th, I suddenly got charged with “recurring Professional team (monthly) subscription”. Mind you, I already cancel the subscription plans on early of august (around 1st - 10th of August). Now, I’m back to free account which : I can’t remove my card access Get support help Find my billing history Please help, $15 may not be a lot but it’s a huge number from my country… Why did I got charged twice? Can i get a payback?I did not consent to pay $15… I consent to pay $3 like it was offered in the beginning.

I’m trying to understand the process of sharing a Figma project file with another agency that I’m collaborating with. I’m a sole designer, working on my own professional plan. I don’t want to incur additional editing fees for someone needing to edit or work on my file. So, I want to understand how I can allow someone else the ability to edit or utilize my design without incurring additional costs to me personally. Is there no ability for someone outside of my plan who has a paid subscription of their own the ability to edit or use my project file without adding them to my account? How does someone go about sharing a project file without incurring costs personally?

The connecting lines between the main topic and its sub-topics in the mind map are deformed.When a main topic has too many sub-topics, the connecting lines get exaggeratedly bent and deformed, overlapping the text.This didn't happen with the previous version of the mind map. 

Our account admin (Louise Cassidy) has gone on maternity and so I need to take on the admin elements to both issue licences to new starters and also make sure that we have the right number of licences for the size of the organisation.Can you tell me how to go about this please?

Hi everyone, I am fairly new at using Figma and I am running into an interaction issue on a thumbnail image tile component with an active and hover state. I replace the image on each instance by pasting a different image under the fill option. It shows the correct image when I manually switch between active and hover states on a frame but as soon as I prototype this it will always show the hover state image of the master component. It doesn`t change anything if I add the “while hovering” interaction on the instance instead of the master component. Any idea how to solve this would be much appreciated.

When I created my educational plan with my school it was created ultil 2026 but today I have received an email informing that my education plan will expired in 4 weeks. Did you change the politics?