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Hi everyone,I wanted to check if anyone has experienced a similar situation with plugin review timelines.I submitted my plugin (IconNova) on March 27, and it has now been in review for over 3 weeks.Details:- No backend- No network access- All processing is local inside Figma- Data security disclosure completed (shows “follows Figma’s security best practices”)- No warnings or issues shown (status is only “In review”)I did publish a couple of minor updates (rename + description changes), with the last update on April 5, but nothing affecting functionality.From what I understand:- Typical review time is 5–10 business days- Even with re-review, this timeline seems longer than expectedSo I’m trying to understand:- Is this kind of delay normal recently?- Could this be related to queue backlog?- Or is there something else I might be missing?Would really appreciate any insights from others who went through the same process.Thanks!

i cannot edit my own file and when i get the email to approve the edit it doesn't work even though the email is coming through on my own account please can i get some assistance Also no matter what account i use to view my project it won’t do anything besides view it. 

Hi, After I submitted my plugin, I have not receive any email confirmation that the plugin has been received.Also there is no way for me to know the status of the review of my plugin.So I was wondering if someone could help me figure out how to track the progress of the plugin review process. My plugin is here: https://www.figma.com/community/plugin/1617090343749381048/zoompicker Thanks

Hello,I am trying to create variables in my design file but they aren’t appearing where they traditionally have been. I have usually found them in between the Page and Styles sections on the right side bar. I am on a paid plan. Can anyone help me figure this out? Thank you. 

We have a good amount of users, but I am looking to only turn on PAYG access to select users once they are approaching limit or hit limit. This allows a workflow to learn the justification before giving that user access. Right now it looks like I have to individually turn everyone off, not to mention that a newly added user has it on by default (should be off by default). Am I missing something?

So here is what I am trying to do. I have mailer in which there is no change in the content but there is an image with a QR code. Now I have to add 10 different QR codes.For that I am following below steps:Generate QR codes as PNG Add those PNG in an excel file, ensuring each image is paste in a cell (as per the guidelines) On Figma Buzz, in the bulk create I uploaded the file After uploading, it shows the column but content is been shown as text (Refer screenshot) When I select an image the data field remains disabled, but when I select a text layer it gets enabled and when I create assets it just adds text ObjectI have tried the same with google sheets but facing the same issue.

I have joined an organization as a guest and have been assigned a Dev Mode seat. However, when generating a Personal Access Token (PAT), the 'Code Connect' scope is not available under the Scopes section.

The page still says that is in review and the review period has passed. Should I just wait? Or is there a protocol for this?thank you!

Hey Guys,I love love figma, is one of the best tools, I literally suggest it to everyone I know. However I accidently paid an annual subscription instead of Monthly, can I please get a refund? I’ve also created a ticket 10 mins after the purchase I’m just so very anxious because I really can not afford paying an annual subscription at this moment, please help, I’m so desperate

Olá, fui cobrado inesperadamente no valor de US$ 187,26 na minha conta.Eu tinha um plano de US$ 5 e não autorizei nem tive a intenção de fazer upgrade ou gerar essa cobrança mais alta.Gostaria de solicitar:O cancelamento imediato de qualquer plano pago ativo O reembolso total do valor de US$ 187,26 Uma explicação de como essa cobrança foi realizadaPeço, por favor, que verifiquem isso o quanto antes, pois essa cobrança não era esperada.

Hi Figma Support Team,I am reaching out as the Product Manager of Atomic Mail (atomicmail.io). Currently, our mutual users are blocked from signing up on Figma. The UI shows "Access denied," and the network payload returns a 403 error: auth.error.access_denied.This is a false positive. We are a legitimate, permanent European email provider with strict anti-abuse infrastructure (CAPTCHA, rate limits, spam filters). We are NOT a disposable or temporary email service.To confirm our legitimacy, major platforms like Google, Microsoft, and Spotify fully accept our domain for registration. Additionally, independent cybersecurity validators like ZeroBounce and Palo Alto Networks officially rate our domain as clean and safe.Could you please escalate this ticket to your Trust & Safety or Engineering team for a manual review to whitelist atomicmail.io in your authentication system?Thank you,Radiy KharisovPM, Atomic Mail 

I am un able to publish changes to my Figma Sites URL https://rook-studios-site-2026-v1.figma.site/. I get the message "Site publish was unsuccessful-try again later or contact support”. Please help.

My component panel shortcut is not expanding fully and cutting off components. When I double click and add a component into my designs, all the components inside shift around and I end up inserting the wrong component. Started happening this week

Hi Figma Support Team,I recently received an email offering 1,000 complimentary Figma Weave credits as part of a promotional offer for select Figma users. The email stated I could redeem the credits by creating a new Figma Weave account using the provided link and my Figma login before April 23, 2026.I followed the instructions and used the link in the email to set up my account, but the 1,000 credits have not been applied. My account currently shows no promotional credits.Could you please look into this and ensure the credits are added to my account? I'd also appreciate confirmation once the issue has been resolved.Thank you for your help!Best

The old Publishing fail bug seems to be back. Is it still a Figma Bug or a file bug this time?

Hi, After a whole day of editing, I finished around 6pm and I wanted to save my work. I could not see how I could do so. Therefore, I asked you chat bot ai on the left. Immediately, it refreshed the page and all the content I created was lost. Then, I asked your bot to retrieve it, and it could not, saying I should have saved. But nowhere it was explained how to save… which is why I asked the bot. I could not imagine that asking would delete all my work. It is impossible to retrieve the version now, according to your bot. However, I am sure that it is recorded somewhere in your files and that you can retrieve it. Please help me I worked all day long and I lost it because of your non-user friendly interface. Even your bot is saying it. (see pictures enclosed) It even advises me to complain on Social Networks. Thks for your help. 

I have a boolean variable to show/hide a layer, but I can’t assign it to the layer. I swear the icon for it used to be in this panel. I am going crazy.

hi there a few minutes ago I upgraded my account from free to professional / dev seat / one month payment specifically to be able to use this mode.  the team settings shows it is ok:  although, it is strange it shows last active 4 month ago, weird, I am using Figma being logged in everyday If I go to this design  and try to switch to dev mode at bottom, it tells me I still need to update. please resolve

Hello, I have the full-seat and I am the admin, but I not able to use inspect mode. Moreover, I am not able to access dev-mode, even though I am paying for that mode. What is the issue?ThanksTy

It looks different when I tried to change variables,which is quite hassle as opposed to the usual,how can I change it back

shift+ i panel in the middle in order to search and add components to the canvas is bugged. Tested:On Mac latest update Figma App, Figma Beta App, Browser Different file Different laptop with Windows 11 Different account 

I paid about $5 on March 11th and canceled the plan immediately because I wasn't using it much, but an additional $15.40 was withdrawn on April 11th. I didn't receive any notification, and since this is an unwanted charge, you shouldn't make illegal payments without asking for my consent.Please issue a refund.

I'm new to prototyping, so I'm sorry if this is a dumb question with a simple solution. I'm trying to animate a button, and I made the button as a component, and a variant for the hover state.It's a little hard to explain the issue, but I hope it's understandable. The issue I'm having is that, when you hover over it, the variant "moves" to the bottom right when you hover over the button, and I would like to make it look like it's expanding from the center.What it looks like right now:How I want it to move like (makes it look like it's expanding from the center):But right now, it looks like it's doing this:Again, I'm sorry if this is a dumb question... but I hope someone can help me.

I request to close an unpaid invoice as we no longer are using the plan for the invoice period. I was only hours late to downgrade my plan, it still shows that I need to pay for This month that is April but I don’t wish to as I have not used Figma for this month at all and won’t use it further. I have cancelled the subscription and also removed any seat assignments for the plan. No credits use or other usage of the plan have been done for this period of the invoice. Please help out for this issue by closing or voiding our invoice.Could a Figma Support Specialist please help with this issue and guide what to do here?Thankyou

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