Title: Confusing duplicate billing / prorated charges for second Full seat
We are currently on a Figma Professional plan and have 2 intended paid Full seats (one admin seat and one additional editor seat), plus a View-only user.
However, our billing has become confusing and appears inconsistent across invoices and upcoming charges.
What we are seeing:
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We already paid for our first annual Full seat:
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$192 annual Full seat (Admin)
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Invoice dated March 23, 2026
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We later received another invoice that includes:
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“Prorated Professional Full seat (annual)” = $192
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Plus small collab/monthly adjustments
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Total paid: $211.78 (April 23, 2026 invoice)
This suggests a second Full seat was already charged.
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Despite this, the upcoming invoice still shows:
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“Billing adjustments” = $175.69
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Monthly costs = $0
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No active monthly seats listed
Issue:
We are trying to understand why there is an additional $175.69 billing adjustment when:
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We already have only 2 intended Full seats total
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Monthly seat usage shows zero
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And one Full seat was already billed as an annual prorated charge
Concern:
It appears we may be seeing a duplicated or additional prorated charge for the second Full seat, but it is not clearly explained in the billing breakdown.
Request:
Can someone clarify:
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What exactly the $175.69 billing adjustment represents?
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Whether it is a duplicate charge, remaining prorated balance, or seat true-up?
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And how we can verify we are only paying for 2 Full seats total?
