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Chris Stephens
Chris Stephens
New Member
February 27, 2026
Solved

MCP rate limit not acknowledging subscription

  • February 27, 2026
  • 8 replies
  • 3368 views

I have a paid up Pro Dev seat and when exploring the MCP server after six or so calls I am now blocked, it just responds with ..  

Error: You've reached the Figma MCP tool call limit for your seat type or plan. You can upgrade for more tool calls. Learn more: https://developers.figma.com/docs/figma-mcp-server/plans-access-and-permissions/    
Am aware of x-calls per 10-minutes, tried after half an hour an got the same response. Re-authenticated, same response.

Subscription was taken out several weeks back, first time using the MCP service since then. whoami shows expected information

    Best answer by Celine_

    Hi everyone, Celine from Figma here. Thanks everyone for flagging this.
    I see in the backend that Mindsurfer’s case has been solved. If you’re seeing the MCP tool call limit error despite having a paid Professional Dev seat, one common cause is that the file you’re working in isn’t located in the team that was upgraded. MCP limits are tied to the specific team/workspace associated with your plan.

    Please double-check that you’re working in the correct upgraded team and the file is stored in that team.

    If that’s not the issue, we’ll need to review your case directly. You can submit a request via the Support Hub / Click Start a chat / Type “Report a bug” / Include the file URL where you’re running into the limit, a screenshot of the error and confirmation of the team you upgraded. That will allow our team to review your account and MCP usage on the backend. Thank you 🙏🏼

    (​@Ali Thari , I was able to locate your existing support ticket and have added a follow-up note. An agent has replied and is currently waiting on your response to continue the investigation. Please check your inbox when you can so they can proceed. For reference, your case number is #1769042.)

    8 replies

    Ali Thari
    Ali Thari
    New Member
    February 28, 2026

    same problem

      Mindsurfer
      Mindsurfer
      New Member
      February 28, 2026

      the same. 

      Not only did I pay 15 dollars, but their support will only respond on Monday, and it’s Saturday now. Thanks a lot, great job.

        justanothercoder
        justanothercoder
        New Member
        March 5, 2026

        Same issue here. Feel pretty silly for upgrading the other day to try out the MCP on an actual project and still being locked to 6 calls a month.

        Celine_
        Figmate
        Celine_Answer
        Community Support
        March 5, 2026

        Hi everyone, Celine from Figma here. Thanks everyone for flagging this.
        I see in the backend that Mindsurfer’s case has been solved. If you’re seeing the MCP tool call limit error despite having a paid Professional Dev seat, one common cause is that the file you’re working in isn’t located in the team that was upgraded. MCP limits are tied to the specific team/workspace associated with your plan.

        Please double-check that you’re working in the correct upgraded team and the file is stored in that team.

        If that’s not the issue, we’ll need to review your case directly. You can submit a request via the Support Hub / Click Start a chat / Type “Report a bug” / Include the file URL where you’re running into the limit, a screenshot of the error and confirmation of the team you upgraded. That will allow our team to review your account and MCP usage on the backend. Thank you 🙏🏼

        (​@Ali Thari , I was able to locate your existing support ticket and have added a follow-up note. An agent has replied and is currently waiting on your response to continue the investigation. Please check your inbox when you can so they can proceed. For reference, your case number is #1769042.)

        Rade Martinović
        Rade Martinović
        New Member
        May 11, 2026

        one common cause is that the file you’re working in isn’t located in the team that was upgraded. MCP limits are tied to the specific team/workspace associated with your plan.

         

        This is not what I expected when I upgraded my subscription. These limits are not clearly laid out.

        I will file for a refund.

        djv
        Figmate
        djv
        Community Support
        May 14, 2026

        Hi @Rade Martinović, thanks for chiming in here!
         

        Your frustration is completely understandable, and we appreciate the honest feedback. Clearer documentation around MCP tool call limits is something we’re actively working to improve.
         

        As Celine mentioned, the most likely cause is that the file isn’t located in the team you recently upgraded, because MCP limits are tied to the specific team/workspace associated with your plan.
         

        Please double-check that you’re working in the upgraded team and that the file is stored there. If you’re still running into the limit, reach out to our support team via Support Hub → Start a chat → “Report a bug” and include your file URL, a screenshot of the error, and confirmation of the upgraded team, so we can review your account and MCP usage.

        Court_Kizer
        Court_Kizer
        New Participant
        May 26, 2026

        This is ridiculous. I pay huge amounts of money, and I've sent two requests to the MCP server. None of the AI features are usable. Just blocked. Do we get a refund for all the features we pay for but can't use because of bugs? 

        StephaneL
        StephaneL
        New Member
        July 8, 2026

        Same here, and sending a bug report doesn’t seem to matter as no one answers.
        And yes my file is in the same specific team/workspace associated with my plan

        How long to get unstuck???

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