Solved

when i try to export library to figma make, there is error tip: “We ran into an error while extracting your library” and I try to export only one very simple component it doesn't work.

As you can see, I am unable to export a library I have made for a project to figma make and I am not able to select the library from figma make either since it’s not listed there.Which is strange, since I also have a free tier team, and the library published from there is available to select from the figma make chat box, but the libraries published from my pro tier team are not there. Please help me understand this system. Also where do I check how many tokens I have left for this month?

I want to add different meta description for each article in CMS collection. At site’s settings, I can see the Title field is taking dynamic value form the article but Description is not for CMS pages. Can someone help ​@Figma_Support? 

Dear Figma Support Team,I was surprised to find that my account was suspended without any prior warning or explanation. Figma has been an essential part of my professional workflow, and I have several important projects and case studies stored in my account that are crucial for my ongoing work.I respectfully ask that you check the suspension and, if you can, get my account back. If there was a problem or infraction, I would be very grateful if you could let me know what went wrong so I can make sure it doesn't occur again. I have always intended to use Figma sensibly and in accordance with all of your rules. I genuinely respect Figma as a design platform and use it every day to advance my career. In order to continue working uninterrupted, I would be extremely appreciative of your assistance in resolving this issue.Thank you so much for your understanding and support. I look forward to your positive response. Regards,RyohungFigma Email Address: (redacted by the moderator due to PII) 

Hey Figma Community, I have been working on a big project, and creating it using Figma Make; with the full professional seat. there are a total of 1809 versions created on it right now, but I am stuck with this “Too many prompts, try again soon” message, in every figma make file, either creating from scratch or the same file. What could be the potential fix for this? Please LMK.Thanks. 

Hi figma! Huge problem with figma make in all projectes in “figma sites”Every promt i do in every projected just crashes out and it’s like nothing happened.So you see figma make coding and right at the moment it has to show something in the preview (still in the figma make screen) it’s back to zero ..  Deleted cash, tried different browsers , desktop app, in every project! Please help!  

I want to be billed for only 1 seat but the invoice shows more seats. I have  already removed other users but is still being billed for multiple seats. I am seeking clarification and resolution to only pay for 1 seat. I want to update my existing invoice to just 1 seat not 2. 

I am a Education Plan user. I am unable to find the "Export for Make" button in the publish popup, and this happened in my edu team.According to your doc, the button should be located there.Could you please let me know why it's missing? 

I developed a plugin for Figma and want to publish it, but when I try to publish, I get an error saying, “We detected a change to your account details. Please contact support@figma.com to publish this plugin.”when I emailed the provided address (support@figma.com), Just receiving an automatic reply cannot solve my problemPlease resolve this issue and help me remove this error.

I have a paid up Pro Dev seat and when exploring the MCP server after six or so calls I am now blocked, it just responds with ..  Error: You've reached the Figma MCP tool call limit for your seat type or plan. You can upgrade for more tool calls. Learn more: https://developers.figma.com/docs/figma-mcp-server/plans-access-and-permissions/    Am aware of x-calls per 10-minutes, tried after half an hour an got the same response. Re-authenticated, same response.Subscription was taken out several weeks back, first time using the MCP service since then. whoami shows expected information

Hello Figma Team, I hope you are having a good day. I am a student at the University of Sydney and I am writing to kindly request your assistance with my Education Plan verification. I have attempted to verify my status through SheerID nearly 10 times with my official Enrollment Confirmation (CoE) and student ID, but unfortunately, the automated system was unable to process them. After reaching out to SheerID support, I was informed that they are unable to provide further manual assistance, and my account now shows 'Verification Limit Exceeded.' Since I have all the valid documentation for the 2026 academic year, would it be possible for your internal team to conduct a manual review? I am more than happy to provide my student email and supporting documents privately. Thank you very much for your time and help.

Dear Figma Support Team,I was surprised to find that my account was suspended without any prior warning or explanation. Figma has been an essential part of my professional workflow, and I have several important projects and case studies stored in my account that are crucial for my ongoing work.I respectfully ask that you check the suspension and, if you can, get my account back. If there was a problem or infraction, I would be very grateful if you could let me know what went wrong so I can make sure it doesn't occur again. I have always intended to use Figma sensibly and in accordance with all of your rules. I genuinely respect Figma as a design platform and use it every day to advance my career. In order to continue working uninterrupted, I would be extremely appreciative of your assistance in resolving this issue.Thank you so much for your understanding and support. I look forward to your positive response. Regards,Hai Nguyen ThiFigma Email Address: (redacted by the moderator due to

I started using Figma Make for a project and the UX was super nice. Easy to switch pages in my react application. Now, the drop down selection button is gone and makes it very hard to navigate between pages especially when its not all connected yet. It was also nice visual to see holistically all the pages you created and can toggle back and forth and from a preview url you generated to within your app.

Figma Make has the ability to allow users to make unique pages. I’ve used this in several projects. When I duplicated project, the function disappears from the top toolbar. Why is this? How do I get it back?  

The file I am using with Figma Make is stuck, I keep getting this message: Something went wrong. (Try Again) Request ID: 5fa1baa9-f55a-4c79-8749-2e053f8b7f08. I’ve already: logged in and out of my accountcleared the cache&logged in using an incognito browserHow do I get out of this loop and continue working on my file?  

Hello, I’m an EU citizen and my yearly plan was renewed on 27th feb. As an EU citizen I have the right to cancel it within a 14 days period. I requested cancellation and reimbursement using the support form but I was informed that reimbursements are not possible. This contradicts the EU law, so please help me solve this amicably. TIcket Id: #1769187

At first, I thought, I need to update the desktop app that I have on my windows, but when I checked, it was up to date. I tried to refresh everything, switch off the laptop and start all over again, but nothing works, as soon as I open my file, start working, it crashes in seconds. I would appreciate some help because I really need to work.The error- I keep receiving.​​​​​ 

Hi Help!! after coverting to figma education, i cant edit my website!!!

Good morning,I’m getting a message on Figma that’s asking me to verify my student status. And I’m trying to do that. However, now I’m getting an error that says I’ve exceeded the intents for verification. Can you please help me on how I can verify myself? I contacted your support team and so far I haven’t been provided with a solution. How can I upload the corresponding documents?  

Hi.I’m writing because I just saw an automatic annual renewal charge on my account about an hour ago...To be honest, I completely forgot to cancel this because I’ve been using Figma exclusively through my company’s corporate account lately. I have no need for a personal paid plan anymore and haven't used this specific account for any work since the charge happened.Since the payment was processed literally just an hour ago, could you please help me cancel this subscription and issue a full refund? It would be a huge help to me.I look forward to hearing from you soon. Thank you! 

From this morning I’ve been unable to use variables, here’s what happens:On first load/reload of page Select Gap Dropdown Select Apply variable Variable list appears briefly then updates to “No variables available”It’s not happening with Colors and is the case on every file I’ve worked on this morning.All my variables should be available. Non are marked as “Hidden from publishing” and the scope is set to Gap. 

  I found a similar issue reported here already, but we’re still experiencing problems with using variables.When trying to apply text variable to a component, it shows ‘No variables available’. I’ve checked the library and it is connected to the file. The library is available too.   It’s not just me — the entire team is facing this issue when working with variables. We’ve already refreshed Figma, but nothing has helped.Could you please advise on how to fix this issue?

Hello,I’ve written to Figma’s Product Support team but received no answer. We are currently experiencing ongoing issues with faculty access to our institutional Education Team, which is now affecting our ability to properly run the UI module of our diploma programme.At the beginning of the academic year, some external lecturers were able to access the Education plan without any issues. However, this is no longer working.We understand that external email addresses cannot be granted access to an institutional Education Team linked to a university domain. That said, we are now facing a second issue:Several lecturers who already have an active institutional account are unable to obtain Faculty verification within Figma Education, even after:– Activating their university account (email and intranet access)– Logging into the university system prior to accessing Figma (SSO)– Applying for Education access using their edu.es address– Submitting an official verification letter digitally signed b

Hi! During the opening keynote at Schema 2025 (on October 28), the Figma team announced a new left navbar as part of the updated UI, mentioning it would start rolling out the following week.It’s been a few weeks since then, and I’ve already received an app update, but I still don’t see that new sidebar.Is the rollout still in progress, or is there something I need to do to enable it? Thanks!

Hi! I 've declined my subscription, but you still trying to take money from me. I dont't need any subscription and I don’t have any right now