Solved

Hi Figma Support Team,Requesting urgent help!!I accidentally deleted one of my Figma files, and it was also removed from the Trash. but I wanted to check if it is possible to restore it from your server-side backups.As unfortunately by mistake it was clicked- ‘ permanently delete’ from trash. and i was so much frosted to get it back.I had already contact figma from the link but didn't get single response from figma support team. And sometimes they put it into solved without solving that was surprise me is it good support ! which i didn't expect.Here are the details: File Name:- Homepage 2026 Ticket Number -  #1860928 File URL    Date & Time When File Was Deleted:- 20th April 2026 after 7 PM IST This file is very important for my ongoing project.Please let me know if there's any chance to recover it.Waiting for team figma to get back me as soon as possible with recover my file link.

Every nodes are malfunctionning and unable to connect or be connected to. I’m a mac user, it seems to be working find on PCs One of my workflow that used to work perfectly  

We've been excited to integrate Figma MCP into our workflow to connect and update our design system via claude code, but ran into a significant wall: the remote MCP server at mcp.figma.com only works with a personal Anthropic Pro or similar account.  We're required to use Claude Code via AWS Bedrock here, which is how many enterprise teams access Claude.  Figma MCP does not support Bedrock or other enterprise auth paths.We spent a couple of hours troubleshooting and found that those of us using the AWS bedrock keys can't use the MCP server setup that is documented. Instead, they have to:Install Node.js manually Create a background service (launchd plist) to run the MCP server locally Manually configure Claude Code to point to a local HTTP server on port 3333 Debug port conflicts and token issues that the remote setup handles automaticallyWe don't have it fully working yet, but this is already a meaningful barrier for the teams who arguably need this integration most. Enterprise design

After updating Claude Desktop to the latest version (April 14, 2026), the Figma MCP extension (v1.0.4) starts successfully but never responds to tool calls. The server initializes, lists tools, and then times out on every subsequent request. The root cause, identified in the MCP logs, is a protocol version mismatch: Claude Desktop now negotiates 2025-11-25, while the Figma extension responds with 2025-06-18.MCP server logs✓ Server started and connected successfully✓ Client → initialize { protocolVersion: "2025-11-25" } ← Claude Desktop✓ Server → initialize { protocolVersion: "2025-06-18" } ← Figma extension✓ tools/list → OK (get_design_context, get_metadata, etc.)✗ Any tool call → no response / timeout after 4 min✗ Client transport closed (intentional shutdown)The pattern repeats on every session restart, reinstall of the extension, and reboot of Claude Desktop. Protocol negotiation succeeds but tool execution never reaches the extension.r

Hi Figma team,I submitted my plugin Orbital Variables Editor  for review about a month ago and it's still showing as "In Review". No feedback, no rejection, no requests for changes — just silence.I understand review times can vary and that the team is working through a high volume of submissions. I've seen similar threads here recently. What's making this harder is the support experience itself:I tried reaching out through the support chatbot and it loops on itself. It doesn't open a ticket, doesn't escalate, and doesn't hand off to a human. I've sent emails too and only received automated replies from the AI support agent. At this point I don't know if anyone on the review team is actually seeing my submission.Could someone from the community team:Confirm whether Orbital Variables Editor is still in the normal review queue, or if something is blocking it. Check if any action is needed on my end. Let me know the best channel to follow up if the review continues to stall — because the c

Hi Figma Team and CommunityI would like to inquire about the review status of my plugin（FontConversion）, which was submitted for review on March 20, 2026.It has been almost a month (approx. 20 business days) and the status is still showing as "In Review." I haven't received any emails regarding rejections or requests for changes yet.I understand there might be a high volume of submissions lately, but I wanted to make sure my submission didn't fall through the cracks, as the typical timeline is 5–10 business days.

Yesterday, I used the Figma Slides export option with no problem. Today the option is greyed out for all Figma Slide decks. I can no longer export the deck, I’ve checked with my teammates and they have the same problem. Please help, as it is an important part of our work and should be included in our business plan. 

Hi,Submitted a plugin for review on April 7th, it's now the 15th and I've heard no feedback or update.The last submission took about 1 day and it was rejected (understandable as it was a test submission). I'm reaching out as I'm not quite confident on what the actual waiting period is, as there seem to be different periods. Is there a system for this like status tracking, estimated queue times, anything? Even something as simple as "reviews are currently taking X days" on the submission page would help a lot. Are we the only ones experiencing this? For further context, resource ID: 1603862402776369499 Any clarity would be appreciated.

Hi. for the past week I've been having an issue with viewing prototype flows using the 'Present' button (please see the video link to help illustrate the issue I'm having).https://www.loom.com/share/ff7e9f4d19474864b3f08c44fe231811Basically when I click the 'Present' button, rather than opening the selected flow it instead opens two tabs in Figma. One tab is blank and the other one is the first cover page within the Figma file itself (not the flow). I also get the same issue when launching a preview of the flow (this part works ok) and then clicking 'open in presentation view'. Has anyone else had this issue and if so, how did you fix it?Cheers!

Hi Team my card is getting declined

1. Smart animation is applied to the two buttons.2. The functions applied to both buttons are the same.3. The heart-shaped button moves naturally.4. However, the hashtag-shaped button has a flicker.5. I'm attaching a file, so please help me 

I have a design system that I published as a library. I’m consuming this library in another file for a slide show. Up until now, I never got an error when trying to access variants in the slide show file. But as of today, I am getting this message for a seemingly random assortment of instances: “The properties and values of this variant are conflicting. Change the applied values on this variant to resolve this.” I don’t get this error when interacting with variants inside the authoring file.  I looked up this error message on the Figma forum, and it says it appears when Figma detects that two variants are identical, regardless of whatever they’re named. But in my case, the variants are absolutely not identical. They have many differences in names and values and they have never produced this error either on the authoring or the consuming side until now.  I saw that Figma dropped the “Slot” property recently (love it). I’m wondering if this update could have led to this error?

Hello Figma Support Team,I recently purchased 1 full seat on the Professional monthly subscription plan, and the amount charged was approximately $20 + $3 tax.However, I have now received a renewal notification showing an estimated renewal amount of $58.71, which is significantly higher than what I expected for a single full seat.Could you please help clarify: Why the renewal amount is showing as $58.71 Whether any additional seats or charges have been added to the plan What the expected renewal amount should be for 1 full seat  

Hi folks! I used some components from other files in my project, and even though I removed them, I still see some Variables available in the “Page → Modes”. They are not available anywhere else. It doesn’t affect the project; when I select one, change the page, and then return to it, that mode is selected. I checked my file, and nothing leads to the other file anymore – no styles, variables, components, etc. It seems like a bug, and I see some variables pulled from another file, but can I remove it somehow?

Hi everyone,I wanted to check if anyone has experienced a similar situation with plugin review timelines.I submitted my plugin (IconNova) on March 27, and it has now been in review for over 3 weeks.Details:- No backend- No network access- All processing is local inside Figma- Data security disclosure completed (shows “follows Figma’s security best practices”)- No warnings or issues shown (status is only “In review”)I did publish a couple of minor updates (rename + description changes), with the last update on April 5, but nothing affecting functionality.From what I understand:- Typical review time is 5–10 business days- Even with re-review, this timeline seems longer than expectedSo I’m trying to understand:- Is this kind of delay normal recently?- Could this be related to queue backlog?- Or is there something else I might be missing?Would really appreciate any insights from others who went through the same process.Thanks!

I’ve tried contacting your sales team via the contact form but haven’t received a response so far. Some of my colleagues have also reached out and haven’t heard back either.Could you let me know if there’s an alternative way to get in touch, such as a phone number or direct email address?

i cannot edit my own file and when i get the email to approve the edit it doesn't work even though the email is coming through on my own account please can i get some assistance Also no matter what account i use to view my project it won’t do anything besides view it. 

Hi, After I submitted my plugin, I have not receive any email confirmation that the plugin has been received.Also there is no way for me to know the status of the review of my plugin.So I was wondering if someone could help me figure out how to track the progress of the plugin review process. My plugin is here: https://www.figma.com/community/plugin/1617090343749381048/zoompicker Thanks

Hello,I am trying to create variables in my design file but they aren’t appearing where they traditionally have been. I have usually found them in between the Page and Styles sections on the right side bar. I am on a paid plan. Can anyone help me figure this out? Thank you. 

We have a good amount of users, but I am looking to only turn on PAYG access to select users once they are approaching limit or hit limit. This allows a workflow to learn the justification before giving that user access. Right now it looks like I have to individually turn everyone off, not to mention that a newly added user has it on by default (should be off by default). Am I missing something?

Hello everyone!Somehow Figma design started to show tags on video in canvas. Not in jam, not in dev mode or prototype, just basic canvas.Didn’t find any options to turn it off, figma support agent didn’t help.I have no HTML tags option in right sidebar, no annotations enabled and such, how can I turn them off? 

So here is what I am trying to do. I have mailer in which there is no change in the content but there is an image with a QR code. Now I have to add 10 different QR codes.For that I am following below steps:Generate QR codes as PNG Add those PNG in an excel file, ensuring each image is paste in a cell (as per the guidelines) On Figma Buzz, in the bulk create I uploaded the file After uploading, it shows the column but content is been shown as text (Refer screenshot) When I select an image the data field remains disabled, but when I select a text layer it gets enabled and when I create assets it just adds text ObjectI have tried the same with google sheets but facing the same issue.

I have joined an organization as a guest and have been assigned a Dev Mode seat. However, when generating a Personal Access Token (PAT), the 'Code Connect' scope is not available under the Scopes section.

The page still says that is in review and the review period has passed. Should I just wait? Or is there a protocol for this?thank you!

Hey Guys,I love love figma, is one of the best tools, I literally suggest it to everyone I know. However I accidently paid an annual subscription instead of Monthly, can I please get a refund? I’ve also created a ticket 10 mins after the purchase I’m just so very anxious because I really can not afford paying an annual subscription at this moment, please help, I’m so desperate