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Hello,Figma Mirror hasn't been working for few days on my iPhone.It used to work “ok” before but now, every time I want to use Mirror, I just see a black screen no matter what I try. The app correctly shows the selected frame prior to mirroring but as soon as I tap on “Begin mirroring”, I see nothing but a black screen. I tried with different projects... I restarted Figma on macOS... I rebooted my Mac... I restarted Figma on iOS… I rebooted my iPhone… I logged out/logged in again on macOS and iOS… I “restarted” the preview from the iOS app Just a black screen.Has anyone the same issue?Thank you,AxelAbout the app: App Version: 25.41.0 (251029.5015844) Commit: 7eaf00d18ba9 iPhone XS Max iOS 18.7.2  

How do I join the AI beta? I see articles talking about clicking on a wait list link but I can’t find the link anywhere.

Hi Figma Support Team,I’m encountering a recurring issue when trying to open certain files in the Figma desktop app. Every time I attempt to open these files, Figma crashes and displays the “Something went wrong – Reason: crashed” message (screenshot attached).Details: Platform: Figma Desktop App Behavior: App crashes immediately upon opening specific files Frequency: Consistent for these files only Attempted fix: Reloading and restarting didn’t help OS: Windows 11 Could you please advise on how to resolve this or check if there’s a known issue affecting file loading on the desktop app? Something went wrongReloading Figma may fix this.ReloadClose tabFor help, visit help.figma.com or contact support@figma.com.Reason: crashed  

Heyyy,Both in Figma Make and Figma Sites, the TXT DNS Records are not getting verified quickly. The CNAME Records instantly update and sync, but the TXT doesn’t update even after 48 hours.One of my first Figma Sites got published, but beyond that none of my other sites or Make Websites are getting laucnhed or connected to the domain due to TXT DNS Record verification delay

I'm trying to publish my website but this error keeps returning:Could you please help me resolve this ?

I’m unable to see (zoom) files easily because the ‘ctrl +-’ shortcut is very hard to reach on my keyboard with one hand, as a result of an accident.Please add a magnifying zoom tool in the toolbar!!!!!!!!!! PS loooove figma!!👍

I love Figma, and it’s the first tool I open every day. Recently, I have been getting a figma session time out error every day. My teammates has reported the same. It’s making me login via Browser (SSO login) every single day for the past 2-3 weeks. It’s not been the most delightful way to start my day, as the first thing I do as a product designer is to open Figma. It use to just work. Is there anything I can do to fix this? Thank you!

Why I don't have figma AI tool after one year? how should I get it?

Hello, Although I have cancelled my subscription and I now have a starter plan and my workspace is listed as Free, I have been charged 12,40 € for the Professional Plan.I have tried multiple times to reach out to support.Please contact me through my email and refound it, as I do believe it was a mistake. Best regards,Federica 

Hi. I recently got suspended on figma and email them serveral times. The problem is that they can suspended you any time without any notice. On suspension you cant access you files. Community tell us its save to upload the files on figma means all years of efforts lost in seconds. First they give you free access now the locked your account after that now they suspended and hold your files.

I got a strange problem on my iMac M1 with Safari on macOS Tahoe.Figma is somehow stuck in loadingstate - it seems there is a problem with the web sockets. The strange thing is, on my M4 MacBook Air it's working. If I clear Website Data it starts working, but doesn't keep on working. 

I have already tried using the chat feature and submitted a ticket a while ago but still haven’t received a reply.So in September I bought a single Collab seat to add mp4 files to my Figma Slides. $5. That was literally the only reason I got it. (When I contacted the Support, they told me it’s possible to only buy a single Collab seat (without purchasing the whole Professional plan) so I did that.) I canceled it before it renewed.I got charged for the Professional Plan ($11.50) and it doesn’t make sense? The only other thing I did was give viewer access (just draft files) to my other personal accounts on Figma (so there are 3 viewer seats). NO edit access. I checked the settings, and it shows I’m on the free plan, and there’s no cancel button. But I got charged for the Professional plan, and I have no idea what’s going on.I have NEVER received an email/notification from Figma that my plan got upgraded to the Professional Plan in October. How do I cancel this? As you can see I can’t eve

Hello,I had set up my file to prevent others from copying, downloading and exporting but now I can't access any of these options  How do I undo it please 

If I change the icon in a button and then change the state of a button from default to hover, the icon color does NOT change. (works fine if you don’t change the icon)I’m using stroke icons, and the scope settings in the color variable is set up to handle stroke. Please let me know what I need to do to so the swapped icon will change color on override.Video:https://monosnap.com/file/RUUxOXXXdznZoemEG4Aow5wO4As8Vx

This feature is not working anymore on MacOS on the newest version 125.6.5 (I have this issue on my Macbook Pro M4 and Mac mini M2). Fortunately, my Windows PC is still working.If anyone has this issue, please help me raise this up to Figma!

Dear Sir/Madam, I hope this email finds you well. Today, I received an official email from the address Verify@SheerID.com, with the subject line "Your institution has been approved". However, when I proceeded to complete the verification process as instructed, I encountered an issue: I was unable to select my school from the available options. This problem has directly prevented me from finalizing the verification, and I am now seeking your assistance to resolve it. For your reference, I have attached a screenshot of the error page (or: the original approval email) to this message, which clearly shows the issue I described. Could you please look into this matter at your earliest convenience? I would greatly appreciate your guidance on how to proceed and look forward to your prompt response. Sincerely, WangKong

Hello Figma Education Team and Community,I am writing to follow up on an application for a Figma Educational Account that was submitted over a month ago. We have not yet received any confirmation, decision, or status update since the initial submission.We are from a primary school in the UK and are eager to integrate Figma into our curriculum to benefit our students. This extended delay is unfortunately hindering our planning for the current academic term. Issue: Application pending for over four weeks. Application Details: Submitted by a primary school in the UK. Could someone from the Figma Education team please check the status of pending applications?Alternatively, if any community members have recently gone through the approval process, could you please share your experience regarding the current processing time?Any guidance or assistance would be greatly appreciated.Thank you!

This is a revival of : Is there any news on this? I really would like to be able to move using the middle click without it catching the paste like other Apps like Excalidraw do.

Hi! Figma Buzz seems to have changed it´s behavior when it comes to bulk creation. Here´s my workflow:design a template graphic in Figma Design with placeholder text copy it over to Buzz import CSV file bulk create Figma Buzz used to create all assets in one new row. So let´s say: my template was in row 1, then bulk create would place all graphics in row 2.But since about maybe 1-2 month (starting Sept./Oct. 2025) it places each graphic in a separate row – which is a pain in the a**.

I’ve just applied variables to all our project’s text styles. It all works as expected. However, in inspect mode, font weight it still displayed as normal css value and not with css-variable. See screenshots. Is this a bug or me messing up things?

I have tried many times to verify my student account, however, each time it says that I have exceeded my limit for student plan. When I go back to old links, it says that they are expired and I need to try again. I have contacted SheerID a few times but they just get back to me with“We were unable to process your verification request. While we can't offer further details or support for this specific inquiry, please ensure all information submitted is accurate and meets the eligibility criteria for future attempts. Your ticket has now been permanently closed.” Maybe I am missing these ID’s as they mentioned that on my side of the request, but I don’t know what these mean.No Program IDNo Verification IDExternal User ID Not Present

I have a tsx file that apparently has become so corrupt with duplicate code and other stuff figma had done, it no longer can use the file and wants to rebuild, but will lose a lot of functionality by doing this.  I was hoping a backup that figma must have someplace can be restored from?  If this was going to be an issue, then I would have downloaded copies myself.  I have to believe Figma keeps backups.  I only yesterdays backup restored.

I’m a design student who uses Figma daily for coursework and campus activities. On October 16th, I changed the email on my account, prompting me to re-verify my education status. Upon trying to reverify, I was met with the same “Verification Limit Exceeded” error that others (1, 2, 3, etc.) have received lately.Following the advice given to this poster, I contacted SheerID support to resolve the issue. From our past week's correspondence (attached), it seems that SheerID is unable/unwilling to edit verification requests from their end, and that the root cause lies within Figma instead.I submitted a support request with Figma (attached as well), but received a seemingly-automated reply telling me Figma Education users were only able to seek support via the forum.I would appreciate any help in this matter, as I lack the funds to upgrade to a proper Figma plan, and this extended downtime is causing me to fall behind with my university. Thanks in advance! 

I’ve been using the embed feature to add my prototype to a website. It was working at first on both Wix and Squarespace (but I honestly don’t think it’s the website that is the issue), showing the prototype and frames for a specific page (desktop, mobile, and tablet). Everything interactable and working fine.But for some reason, when I go to copy the embed code (because I was changing background color and whatnot), the code is different and instead embeds the entire design file.I have been manually going in to the page, selecting the starting frame, presenting, and sharing/copying it from there, which has worked for me until recently. Now, it displays the first page of my design file, giving the option to change between pages - which I don’t want to show.I’ve tried embedding from different pages, but the code is still the sameInitial embed code (for desktop home page): <iframe style="border: 1px solid rgba(0, 0, 0, 0.1);" width="450" height="400" src="https://embed.figma.com/proto/p

So, variables are one of the most important functionalities in Figma, but the plugin API doesn’t help developers when it comes to variables, basically, there is no way for an open plugin to know when a user create, remove, reorder, or edit a variable or variable collection. Even though, this is possible with styles, which are less important and common than variables.If the document change event doesn’t include variable changes, then how an open plugin is supposed to get this information?Why variable changes haven’t been added to the document change event until now?@James_Yang I mentioned you as I always find you answers insightful​