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Question

Can't recieve any verification mail or even password reset

  • May 31, 2026
  • 1 reply
  • 13 views

Tobio_Design

I can’t login as i am not recieving my verification mail.  I checked all folders and tried the mail multiple times and it’s working fine. am also sure the email is correct
 

1 reply

Tom Reem
Figmate
  • Figmate
  • May 31, 2026

Hi ​@Tobio_Design, welcome to Figma Forum and thanks for flagging this. Sorry about the trouble getting in — appreciate you troubleshooting before posting.

I've opened a ticket with our Product Support team so they can take a closer look. Your case number is: 1936118. Please check the inbox linked to your Forum account for an email from me with next steps.

If anything else comes up, don't hesitate to reach out.