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Hi team, I’ve lost an important file; and I can no longer find it on my account at all; can I get some help on this? I cannot see it in my Deleted either.

New version of Figma can not edit the measurement anymore. We can double click to edit it before. Now we can only use it as default measure number.Is it a bug? If not, then why remove this feature?

I recently purchased figma professional full seat. From past few days i am facing this error in figma Make. couldn’t move forward nor revert back to previous version. I tried long detailed, short and crisp prompts, not working. please help ASAP. I am running out of time to submit my portfolio.Figma make error with the prompt. 

I have had a paid plan for several years now, and after updating my email address my account was downgraded to a Starter Plan. I don’t have access to my previous email, so I can’t retrieve my sales receipt. I started a chat with the AI agent and was recommended to submit a Support Form, but since I am now on the Starter Plan that options is not available to me. There is no way to check what happened to my plan, so I am here in the forum hoping someone can't get me out of the logic loop I am stuck in.I would appreciate any help!

When Figma Make is processing something complex, it can take a while to complete. During that time, I usually switch to other design files to keep working. But there’s no indication that Make is still running or has finished.I often have to switch back and forth 5–6 times just to check if the process is done, which breaks focus and slows down my workflow.It would be great if there was some small visual feedback showing that Make is still building or has completed, even when I’m on another tab. For example, the Make tab icon could rotate or change state.This would make multitasking in Figma smoother and reduce unnecessary tab switching. Figma make tab icon 

A small change I noticed recently.In the old UI when you hit 'K', the input field for the value was automatically highlighted and you could instantly follow with a number on your keyboard.(e.g. you would hit 'K', then '2', and the item is scaled by x2)In the new UI however you now have to hit 'K’ twice to get to the same result.('K’, again 'K', then '2')I don't see what's the motivation behind this small change? Do other users experience a similar issue?  

Hello Figma Support,My cousin accidentally upgraded my account from the Free/Starter plan to the Team Professional plan ($35). This upgrade was not authorized by me — my card was still saved on the account.I kindly request that the subscription be cancelled and the $35 charge refunded.I would really appreciate your help with this.Thank you.

I've been billed for a full seat without my knowledge, this seems to be a recurring issue on this platform, since i've been billed in dollars i got charged with additional fees on my credit card, i need a refund.

Chrome version 142 will enable the Local Network Access policy, aka LNA (https://developer.chrome.com/blog/local-network-access). This will prevent plugins published within your organization from working because LNA requests within iframes will be restricted.The LNA policy will take effect on October 28, 2025. To experience the LNA policy: In Chrome, input chrome://flags/#local-network-access-check and enable the flag.  Is there any way to solve this problem?----Maybe this is a way to slove it, but plugin iframe is controlled by Figma.Google LNA Adoption Guide 

How do I cancel this subscription?

I’m on a Professional Plan and I’d like to give edit access to one of my clients. Unfortunately, it says that “an admin needs to update his seat”, but I’m the owner of the file, I’m the admin. I don’t want to give my client edit access to my whole team, just to this file.Can you help me understand how to give the edit access just to one file? Thanks.

Hi everyone,I’m having issues activating my Figma Education license, and I’m hoping someone from the Figma team can help.My student verification was approved by SheerID on September 25, and they confirmed that there is nothing more I need to do on their side. However, I never received any activation or confirmation email from Figma, and my account is still stuck on the Free plan.My university email (which I used for verification) is a Neptun-based address that automatically forwards to my personal inbox. I cannot access the original mailbox directly, so it’s possible that the activation email was not forwarded correctly. Unfortunately, I have not received any message — not even in spam.I have already sent multiple emails to Figma support and to the education@figma.com address, but I haven’t received any reply yet.I really need access to the Education plan for my university studies and ongoing coursework, so this is becoming quite urgent for me.Could someone from the Figma team please l

Tonight after updating the desktop app to the latest version Figma Desktop App version 125.10.5 (happens in the beta and web browser as well) on macOS Tahoe when I create a variable collection and then subsequently create another one I seem to get into a weird state. When I create the first variable it creates the collection.If I create another collection the collection name becomes editable. So I name it.What happens though is that it renames the first collection I created instead of the new collection (second collection).The collection droplist updates to show there are two collections.When I click the droplist is shows the collection I gave a name to (the first collection) and “Collection 2”.  Collection 2 is empty.The named collection has the variable that is required in order to make a collection. So that is all weird and not right. Previously when I clicked on “Create new collection” it would switch the collection view to a blank one and then allow me to add my variables. I have

When pasting links into my FigJam board some show the preview image as expected but others do not… they just who the link text. Here is an example… https://www.etsy.com/listing/1428337641/custom-pet-sweater-using-pet-photo-name SHOWS THE PREVIEW IMAGE AS EXPECTED Custom Pet Phone Case Using Pet Photo Name Custom Dog Phone Case Custom Cat Phone Case Personalized Phone Case Cat iPhone Case - Etsy Ireland SHOWS NO PREVIEW IMAGE… JUST LINK TEXT

I know we can use https://mcp.figma.com/mcp in editors like (VS Code)Is it possible to add the MCP server to the GitHub coding agent, like….https://github.com/YOUR_USERNAME/YOUR_REPO/settings/copilot/coding_agent Settings → Copilot → Coding agent → MCP configurationExample:{ "mcpServers": { "figma": { "type": "http", "url": "https://mcp.figma.com/mcp", "tools": ["*"] } }}I tried that, the Copilot got problem with the auth… or how can we do?So my team can open an issue and use Figma urls as a reference in the GitHub issue.Not possible right?

Hey Peeps,Right now my Figma Make is connected to one of my Supabase account which has two of my projects. But I have created a new Supabase account for newer projects, but Figma Make is not allowing me to disconnect the current integration and login or connect to another supabase account.Is this a limitation or can this be fixed with the current capabilities and features.​@Tom Reem Kindly help, ASAP!

I accidentally purchased a one-year subscription instead of a one-month subscription. Is it possible to get a refund?

Hi,I have a figma EDU plan that I believe might have momentarily lapsed earlier this year. I just noticed on my credit card statements that I’ve been charged $20/month by Figma Inc since June 2025, but I’ve received no billing statement info at all via email, and I can’t seem to find a way to cancel or view my billing statements anywhere in Figma. I’ve tried contacting support but AI chatbot won’t let me talk to a real person since I have an EDU account. Can someone help me figure out how to cancel these charges? I’m out over $100 for something I never signed up and was never notified about.Thanks

すでに数カ月前にプランを解約済みのです。法人の決算にあたって、経理作業が必要なのですが、過去の請求履歴を見ることができないアプリケーションに初めて遭遇して困惑しています。一度解約すると、もう請求書は二度と手に入らないのでしょうか？

When I started prototype, all text layers changed into placeholder, and it keep glitching. I don’t know why :/Does anyone encounter this issue? 

Hi, i am a new student who is supposed to get the education plan with Figma through my university, but everytime i log in it says i have to verify (even though i already have set it up), and now it says i’ve exceeded the verification limit. What should i do? I have a very important exam and presentation that i need to use figma for. Everyone else in my group is able to use the education plan, and i feel behind.

Hello Figma Support Team, I hope you're doing well. I'm reaching out because my Figma Education Plan still hasn't been activated, even though SheerlD has already confirmed that my verification for the Education offer was successfully approved. At the moment, my Figma account still shows the "Starter" plan, and I continue receiving "Upgrade" prompts. When I try to re-apply, I also get a "Verification Limit Exceeded" message. I am still an active student and need access to the Education Plan for my coursework and design projects. Could you please help activate my Education status or guide me on what to do next? Thank you very much for your assistance and support. Best regards,Mervil

Hello! I have a question regarding my use of the Figma Education Plan as a university professor. While attempting to use the new AI tool with Figma Sites, I encountered two issues: The AI tool wouldn't work on figma sites (it’s like blocked); When I published a site, I was not given the option to set a custom domain. I contacted Figma’s chatbot, and it responded with this message:"Figma Sites is available for higher education or bootcamp Education users, but not for K-12 users. If you're a higher education student or bootcamp participant, you should have access to custom domains."However, I still don’t have access to this feature.Can anyone provide further guidance on this?

Figma Make files with Supabase connections cannot be published to Community.  [This post’s title was updated by a moderator from “Ошибка при публикование при связывание с Supabase” to “Publish error when linking to Supabase” on 19-Nov-2025.]

I’m a student of an university in bangladesh. I have filled out all the information but its showing error every time.