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Question

I need you stop billing me. I no longer work for the company and they were supposed to take care of the billing.

  • January 22, 2026
  • 1 reply
  • 3 views

Lawrence Morris

I have a pending order on my credit card.  The billing was supposed to be managed by my previous employer ABS (American Bureau of Shipping).  I am no longer with the company and I am being billed for this service.  Please cancel it right now and stop billing me.

Invoice ID: in_1SsME5IvcqWR3dFDcMN1YX00
Team: lamorris's team
Start: Jan 22, 2026
End: Feb 22, 2026
Total: $21.32 USD

1 reply

Celyn_L
Figmate
  • Figmate
  • January 23, 2026

Hi ​@Lawrence Morris, Celyn from Figma Community Support here — thanks for reaching out, and I’m happy to help with this.

Appreciate you sharing the billing details. After checking, I can see that lamorris’s team is on a monthly Professional subscription that’s linked to your personal Gmail address, rather than a corporate email.

To stop any future charges, please log in to Figma using the personal Gmail account associated with lamorris’s team, then follow the steps in this Help Center article to cancel the subscription:

https://help.figma.com/hc/en-us/articles/360046216313-Upgrade-or-downgrade-your-plan

If you run into any issues completing the cancellation, feel free to reply here and we’ll be glad to help you through it.