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i was trying to get figma beta but it wasn’t showing in my panel anyone help me to get Figma Beta access  

My Figma prototype is not matching my design file. For some reason, when clicking on certain pages, the design elements are not displaying correctly. I already checked the memory, and it is not a memory problem. I need help ASAP, please! Prototype link:Figma – 11 Jun 24

Hello Figma Team,I was charged $105 USD today, which is a significant amount for a small-time freelancer. My monthly billing was $15, but I didn’t notice your email from two days ago. I’m hoping for a refund.Here’s my ticket number: #1245569. 

When I add a video to a prototype it remains playing in loop, after disabling “Autoplay” and “Loop”.Made tests in different pages, with different video assets, and also cleaned Figma’s cache.

HiEven though my payment method hasn't changed, my bill payment is having trouble this month. It gives me an error "Your card has been declined." with the same card. I've tried with three other cards, and I'm getting the same error. What should I do to make the payment?There were no solutions in Forum topics

Assalalmu Alaikum Everyone. I have A problem That While I was Filling The form For Educational Plan I selected The Primary Field of Study As science,Though I am Had Taken Science stream I give More Attention To Design Feild, So Is it Correct Or I have To delete My account And again Fill the form with Primary Field of Study As Design. Zazaakallah 

Hello, Figma Support Team,I am writing to inform you that the same issue you previously resolved has occurred again.I have sent the file to the Fingma Support team via email to resolve the issue.There are two issues. (File names: First issue.zip, Second issue.zip)Please assist in resolving this problem.Thank you.

Hi Figma team,Previously I registered education plan. I want to change to normal free plan to edit my current projects. What do I have to do now? Thank you.

Not sure what’s going on. I’ve already set up Instance Sap with icons in buttons and they work just fine. But now I am trying to make an avatar component with preset variants for different types of people, and an extra one that will be an Instance Swap. I set up a Component, “Custom Avatar Placeholder”, with an Image inside of it, to select for the Value of Instance Swap. Next to Properties in the right panel, I click the “+”. I Give the Component Porperty a Name of “Custom Photo”. I select the “Custom Avatar Placeholder” Component for the Value of the oOmponent Property. I click “Create property”. Now, under Properties, I see the “Custom Photo” property, but there is an alert icon across from that, and hovering over it shows “Not used within component”. Not sure what I’ve missed. Any Ideas? Thanks!

For some reason whenever I’m viewing my prototype, I’m seeing a white background over some parts of my designs. Not sure what’s the reason, but it’s consistent whether I’m viewing it on my desktop app or web app. I included an image of how it looks within the prototype view vs how it looks in the actual design.

Hello, so in my frame the news and the home buttons are in a fixed position. I want the cards to not overflow the fixed position when scrolling vertically, but when i scroll they appear in top of them how do i fix it

Have a question about using Figma? Can i restrict copying and sharing on files with Education Plan?

We’re building out our design system and we’re wondering why our components are appearing faded and if that may be problematic for us in the future? Thanks in advance!~

When selecting a parent frame, the option to set the border radius is not interactive. Additionally, when attempting to hover over the unlink text styles icon, it disappears, making the option non-interactive and preventing me from breaking the text styles. This appears to be a frustrating bug. However, I found a workaround, enabling "Property Labels" in the UI, which restores the functionality of these properties. Can we get this fixed soon?

Hey all, wondering how to solve this issue. We created prototypes to embed in our dev docs site, so there are multiple prototypes on a page and different pages. Every prototype has this cookie banner (highlighted in pink), even when I’ve already accepted it once. How can we remove this? Can it be shown only once? Thank you! Denise

For a few days now, all users from my company have been experiencing the error that previously created designs are displayed incorrectly. This is shown by the fact that elements are completely shifted and components appear destroyed (spacing is incorrect and elements are overlapped). As soon as I double-click on the element or component, everything straightens out again. But each user has to do this separately. And several times a day. Since then, this has had to be done several times a day and our developers can't even correct this in Dev Mode, for example. This makes it impossible to work at all.

why Figma’s Ai suddenly gone? I tried to restart app couple of times, but it didnt helpI really liked AI features, is there any way to get them back?

I’ve used multiple plugins where after you run it the first time, there comes an option on the right sidebar to rerun the plugin, but this time it runs with the previous settings, without launching the UI. How can I add that functionality in my plugin?

Will there be a way for exporting all variables so that I can hand off to my developers? If this exists already, how to do it? The Figma Studio Plugin allows to download a JSON file with all the token definitions. I wonder if I could have the same for my devs. The feature Dev Mode allows you to see which variables have been implemented while selecting a component. However, developers in my team would like a full list of these variables definitions. Thank you so much for these new updates! Great work. I am fascinated with these new features. Love Love Love!

Hello, Can I export an interactive image? I create a footer for my email and I want to click on to an item anv open a link. Thanks

Am I the only one or did the shortcut to toggle the UI stop working all of a sudden a few days ago? 🤔 I’m on a german keyboard on windows (so the shortcut should be an has been ^ until recently), I also tried clearing the Figma cache but no budge. (I also saw a forum post abt the same topic on norwegian keyboard so maybe there’s some connection to that?)

HiI’d really appreciate a response from a Sales team member. I need to purchase Enterprise Licenses and I does seem that public requests on this forum are the most successful method of doing so. The Contact Sales page not appearing to do anything.My Apologies to the wider Figma Community. I know that there are more that 10 topics on this from the last year with some of then having hundreds of responses.This is a good faith outreach and I understand the Sales team are quite possibly very busy at at capacity but there just aren’t many options available. Ed

I set my text colour to the dark, primary colour. The opacity is at 100% but it looks grey! It changed suddenly when I put it within an auto-layout frame. I can’t fix it.Does anyone know what’s happening? 

OK so in the beginning of the year it turned out I don’t have projects in my personal Figma subscription, just some contract account stuff.I cancelled the Pro plan… so I thought.It didn’t take payment on the 27th, so it’s OK.But then, I go to Figma, see the team I had as Professional, it still has Professional badge.I see that in the e-mails I have info that it’s “viewer-restricted” account that I have at (my own) team.I don’t get it… it should limit the stuff and not generally switch me to “viewer” for all of my projects?Now I have to go to projects and ask to edit but… I ask myself?And I go to subscriptions and I’m still on Professional but I am… not? This is idiotic… another thing that is more complex than needed.Anyone understands all that?

Presentation viewSlide editor viewFor some reason when I go into presentation mode the prototype that I’ve added via the “Live interaction” button is shortening the view port of the prototype. I’ve tried restarting Figma and checking my prototype display settings, but neither seem to fix the issue.