I have had a paid plan for several years now, and after updating my email address my account was downgraded to a Starter Plan. I don’t have access to my previous email, so I can’t retrieve my sales receipt.
I started a chat with the AI agent and was recommended to submit a Support Form, but since I am now on the Starter Plan that options is not available to me. There is no way to check what happened to my plan, so I am here in the forum hoping someone can't get me out of the logic loop I am stuck in.
I would appreciate any help!