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When pasting links into my FigJam board some show the preview image as expected but others do not… they just who the link text. Here is an example…

https://www.etsy.com/listing/1428337641/custom-pet-sweater-using-pet-photo-name SHOWS THE PREVIEW IMAGE AS EXPECTED


Custom Pet Phone Case Using Pet Photo Name Custom Dog Phone Case Custom Cat Phone Case Personalized Phone Case Cat iPhone Case - Etsy Ireland SHOWS NO PREVIEW IMAGE… JUST LINK TEXT

@Mark16 Noticing you’re mentioning two different formats of links.


The first one that works, you’re pasting the direct URL.


The second one is text that’s linking to a specific Etsy URL.


You need to copy the actual URL and then paste it into FigJam, and then it works.


Is there an update to this? I’ve tried pasting multiple etsy links, including the one above (direct URL) and none of them shows a preview.


Hey @Edgars_Ieva, thanks for following up!


What specific links have you tried? If you’re able to provide specific links where this happens, we’ll pass these onto the FigJam team to take a closer look.


@dvaliao Thanks for following up as well!

I’ve tried links like:




  1. https://www.etsy.com/listing/758160127/quilt-shirt-quilt-t-shirt-gift-for?click_key=19c605a13e065f472b5e60795ff15039a1e68d56%3A758160127&click_sum=3747db82&external_collection=&sts=1




  2. or even the same as mentioned above: https://www.etsy.com/listing/1428337641/custom-pet-sweater-using-pet-photo-name




And it jus shows up like this:

image


Thanks, @Edgars_Ieva!


I confirmed with the FigJam team that this is expected when embeds are not supported by the link resource’s site. So in this case, Etsy is likely not allowing the embed to create a link preview, which is why it’s defaulting a static preview.


It appears that I’m experiencing the same problem. I’ve utilized the Facebook Sharing Debugger tool (Sharing Debugger - Meta for Developers) to verify the Open Graph properties. While I can see the preview with the correct information there, when I paste the website link into FigJam, it’s not generating a preview card as expected.


Hey @Anil1, thanks for flagging this!


I’ve sent this over to our FigJam team to investigate later this week. I’ll provide an update as soon as I hear back.


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