@Mark16 Noticing you’re mentioning two different formats of links.

The first one that works, you’re pasting the direct URL.

The second one is text that’s linking to a specific Etsy URL.

You need to copy the actual URL and then paste it into FigJam, and then it works.

Is there an update to this? I’ve tried pasting multiple etsy links, including the one above (direct URL) and none of them shows a preview.

Hey @Edgars_Ieva, thanks for following up!

What specific links have you tried? If you’re able to provide specific links where this happens, we’ll pass these onto the FigJam team to take a closer look.

@dvaliao Thanks for following up as well!

I’ve tried links like:

1. 
   

   https://www.etsy.com/listing/758160127/quilt-shirt-quilt-t-shirt-gift-for?click_key=19c605a13e065f472b5e60795ff15039a1e68d56%3A758160127&click_sum=3747db82&external_collection=&sts=1

   
   


2. 
   

   or even the same as mentioned above: https://www.etsy.com/listing/1428337641/custom-pet-sweater-using-pet-photo-name

   
   

And it jus shows up like this:

Thanks, @Edgars_Ieva!

I confirmed with the FigJam team that this is expected when embeds are not supported by the link resource’s site. So in this case, Etsy is likely not allowing the embed to create a link preview, which is why it’s defaulting a static preview.

It appears that I’m experiencing the same problem. I’ve utilized the Facebook Sharing Debugger tool (Sharing Debugger - Meta for Developers) to verify the Open Graph properties. While I can see the preview with the correct information there, when I paste the website link into FigJam, it’s not generating a preview card as expected.

Hey @Anil1, thanks for flagging this!

I’ve sent this over to our FigJam team to investigate later this week. I’ll provide an update as soon as I hear back.

Hello,

I am encountering this problem of link previews defaulting to a static link.  I tried re-pasting links that have worked (are still working) elsewhere on my Figjam boards, but they do not show the preview, either, which seems to discount the argument that it is not working because a given site does not support embeds.  

Please advise. Thanks in advance.

I have a similar problem.

The previews used to work for our (publicly available) ticketing system. The links would show up with the ticket name, so I could easily cluster tickets on a FigJam board and find them via text search.

But now it doesn’t work anymore.

On the screenshot below you see links added previously show up as cards, and newly added links showing up as just links.