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Hi, i am a new student who is supposed to get the education plan with Figma through my university, but everytime i log in it says i have to verify (even though i already have set it up), and now it says i’ve exceeded the verification limit. What should i do? I have a very important exam and presentation that i need to use figma for. Everyone else in my group is able to use the education plan, and i feel behind.

Hello Figma Support Team, I hope you're doing well. I'm reaching out because my Figma Education Plan still hasn't been activated, even though SheerlD has already confirmed that my verification for the Education offer was successfully approved. At the moment, my Figma account still shows the "Starter" plan, and I continue receiving "Upgrade" prompts. When I try to re-apply, I also get a "Verification Limit Exceeded" message. I am still an active student and need access to the Education Plan for my coursework and design projects. Could you please help activate my Education status or guide me on what to do next? Thank you very much for your assistance and support. Best regards,Mervil

Hello! I have a question regarding my use of the Figma Education Plan as a university professor. While attempting to use the new AI tool with Figma Sites, I encountered two issues: The AI tool wouldn't work on figma sites (it’s like blocked); When I published a site, I was not given the option to set a custom domain. I contacted Figma’s chatbot, and it responded with this message:"Figma Sites is available for higher education or bootcamp Education users, but not for K-12 users. If you're a higher education student or bootcamp participant, you should have access to custom domains."However, I still don’t have access to this feature.Can anyone provide further guidance on this?

Figma Make files with Supabase connections cannot be published to Community.  [This post’s title was updated by a moderator from “Ошибка при публикование при связывание с Supabase” to “Publish error when linking to Supabase” on 19-Nov-2025.]

I’m a student of an university in bangladesh. I have filled out all the information but its showing error every time.  

Hello everyone, it’s been 2 days since whenever I open a file, the “Assets” tab on the left sidebar, is open by default, why’s that? Has there been an actual change in how Figma works or is it just a bug? Note that I’ve tried to restart it multiple times, even using the “help” window, and removing the cache directly from the terminal. I know about switching tabs with option+1 / 2 , but still I just want my “File” tab to be the one opening by default again… Thanks in advance to everyone.

Why I don't have figma AI tool after one year? how should I get it?

I'm encountering a black screen when trying to open the Figma desktop app. Could you please look into this and help me resolve the issue?

So, variables are one of the most important functionalities in Figma, but the plugin API doesn’t help developers when it comes to variables, basically, there is no way for an open plugin to know when a user create, remove, reorder, or edit a variable or variable collection. Even though, this is possible with styles, which are less important and common than variables.If the document change event doesn’t include variable changes, then how an open plugin is supposed to get this information?Why variable changes haven’t been added to the document change event until now?@James_Yang I mentioned you as I always find you answers insightful​     

I'm trying to publish my website but this error keeps returning:  

on the page https://www.figma.com/make/new/, I get a 404 

I have sent an email to education@figma.com for support, but haven't heard back. I've provided my student ID, transcript, and tuition statements for student verification but it still says I'm missing documents that any one of my three supported documents can provide. I will need a human to verify my account please

I’ve been using figma mcp to retrieve a screenshot of my components and have recently run into an issue where it seems like it is incorrectly specifying the images media type :```figma - get_screenshot (MCP)(fileKey: "0omnbLjdtWHVzryhigcXZs", nodeId: "283-165840", clientLanguages: "typescript", clientFrameworks: "react")  ⎿  [Image]  ⎿ API Error: 400 {"type":"error","error": “type":"invalid_request_error","message":"messages.1.content.6.image.source.base64.data: Image does not match the provided media type image/jpeg"},"request_id":"req_011CVGog76HaLkwvz7p9LJFj"}```

Hi everyone,I lost my Figma Education status and can’t renew it because the system says I can’t self-verify — it must be verified by my bootcamp. However, I’m taking the UX/UI Design course on Coursera, which doesn’t have administrators who can handle the verification.I only had access to the Figma Education plan for a couple of months before this issue started, and I haven’t been able to renew it since. I already contacted Coursera support, but the problem still hasn’t been resolved.Is there any alternative solution directly from Figma to restore my Education status or verify my student account another way?Thanks in advance for your help!

What is meant by Figma Sites CMS not being available until late 2025 actually mean? I am having to explore other CMS solutions, as a result of the CMS not being available, only after having created a pretty extensive design system for an internal site, components, blocks, and templates. Any update would be extremely helpful.

I’m new to Figma and I’m designing a website prototype. I have viewed a number of tutorials and they all show a “Prototype” panel at the top right. Mine only shows an “Interactions” panel and does not contain an “Overlay” option. What am I missing? Figma Desktop App version 125.10.4 on an M4 Mac mini 

Hi,I have been unable to create a new project. It’s just showing the loading pop up with no action. Tried it on apps, browsers, and mobile browsers showing the same thing. Tried it on different network also the same. I’m on the enterprise plan and was a manager for our team’s workspace.Please check  Thanks!Edit: added the plan info

Hello,My Figma Education plan expired and I’ve been unable to re-verify my student status since September 2025.I’m currently an active college student enrolled in a graduate microprogram (Education) at a French-language CEGEP in Québec, Canada.Please find attached my valid student ID as proof of enrollment.Could you please review my case and restore access to my Education plan?My Figma account is registered under this email address.Thank you for your time and assistance,Kathy Côté(redacted by the moderator due to PII)Cégep de Sainte-Foy (French-language college)Québec, Canada

Black screen when I open the app, but it's fine in the web version. Reinstalling the app and clearing the cache didn't help 

Hey,Till yesterday Github Push was working fine in Figma Make. Just now when I tried to push the new changes, its showing me a “Failed” error. So I disconnected and tried to create a new repository, but its showing an error again - “Failed to create repository”Could you please let me know whats the issue? and pass this to the team?ITS KINDA URGENT UPDATE:The repo is being created but its not getting connected. When I try to create a new repo, I still get the same error but when I check my GITHUB, the repo seems to have been created

Help! this is happening to me now. All the images in my file disappeared, both web and desktop, and in FigJam. baffled!

File from drafts disappeared. The name of the file was “DP2 Campaign” but unfortunately i dont have link to this file anywhere. This file disappeared completely, its not in recents, not in trash, not in projects and not in recently closed tabs, its just gone. I tried everything from the community topics with same problem, but nothing seems to work. Is there a way to recover it since it was very important project file?Thank you!

Hello,I am a student  in college in Canada. My  Figma Education plan is locked. I wrote to education@figma.com and sent my education ID. I also contacted SheerID, but they told me: “We are unable to process your verification request.”I need help, please.Thank you.Mouhamed Syll