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Report a Problem

Experiencing issues? Report them.

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  • 6,024 Replies
2215 Topics
Vincent Fassbender
Vincent FassbenderNew Member
asked in Report a Problem
Issue with subtraction masks at certain stroke thicknesses

I noticed a weird issue with subtraction masks (and others) in Figma. Some icons break the way the masks work at certain stroke thicknesses. What’s causing this?

110
Vincent Fassbender
Pavithran_ind
Pavithran_indNew Member
asked in Report a Problem
Found a bug, But not sure if it is a bug!

I was using the comments, annotations, and measurements for detailed feedback. It was very useful, but then when I found something! 1. I had 2 frames; both Frame 1 & Frame 2 had the same design. And that’s a data table!2. I marked the height of the cell and header using the measurement tool in both frames.3. Then I deleted one measurement in Frame 2 by clicking on the measurement number.4. Suddenly Frame 1 got deleted along with the selected measurement number.5. I did Undo and tried the same thing again, but the same action (point 4) occurred.6. Then you know what? Frame 1 was selected too, along with the selected measurement number.7. But I didn’t do multi-select though??8. Problem: No matter what frame is selected, if you don’t notice the selection and click on any measurements to delete, it acts like there is a multi-select, and it deletes both the selected frame and measurement.9. Question: Is this a bug?

120
Pavithran_ind
Michael V
Michael VNew Member
asked in Report a Problem
The project is missing

Greetings, I have a problem, 1.5 months ago I was in the team and there was a project, and now it has disappeared from me and the creator! В удаленных файлах ни у меня, ни у создателя нет.Два месяца назад, проект 100% был! I don't know what to do now!

113
Michael V
Jahnavi Reddy
Jahnavi ReddyNew Member
asked in Report a Problem
Prototype issue

While doing prototype to my site the smart animate for one page is not taking any changes that I made instead It is doing It’s own animate, but the other pages are working with any changes I made.

100
Jahnavi Reddy
Tim_Wolf
Tim_WolfNew Participant
posted in Report a Problem
Variable panel not available via menu when project name is allcaps?

The whole “Panels” sub menu under “View” is sometimes not available. When it happens the Panels menu is not available at all. Search via the Help menu voor Toggle Variables / Variables gives no results I eventually got the menu back but I was not sure if what I did actually had anything to do with it. Open file See variables panel missing Open an other project (that has the panel in the menu Close both projects Close Figma Relaunch Figma Re-open intial file where I encountered the bug. The panel is accessible via the menu again. But then I changes the name (totally unrelated to this issue i thought). I think I have figured out what is causing this. My project that I created was in all caps and had a Hyphen. Like this example: CLIENTNAME - PROJECT My file had the same but I think the project name causes the issue not the file. When I changed both to lowercase my panel started loading again. this looks like a very wierd bug, why would the naming of a project/file be causing this? I have

665
Tim_Wolf
Henrik K
Henrik KNew Member
asked in Report a Problem
Change frame template to landscape or portrait

Figma has removed the ability to switch frame between Portrait and Landscape mode (without adding rotation to nested elements). Now the only option is to “rotate” the canvas and it adds -90degress to everything that is designed within. Which also flips W and H. And if a component is designed in portrait and then added to landscape (rotated artboard) and you want to “fill” autolayout and contraint proportions totally mess up. I could make my own frame and use that instead, but I cannot save it as a template within Frame templates, super annoying. Bring this back please: https://www.delasign.com/blog/figma-frame-landscape-portrait/

1160
Henrik K
Shane Sareli
Shane SareliNew Member
asked in Report a Problem
figma slides using AI from custom template not possible?

I'm having trouble creating a presentation from a figjam using a figma slides template I created. Is this possible or I'm just doing it wrong?

40
Shane Sareli
Okoye Chisom
Okoye ChisomNew Member
asked in Report a Problem
I cant find any of my plugins, styles i customized and saved, and i cant find my files or drafts

i logged in last night to my figma account and i couldnt find any of my files or drafts. my plugins have all disapeared, inluding all my components, customized colors and styles. I have nothing on my account now. Everything i ever did on my account has all been wiped out. please what do i do? could this be a glitch?

71
Nellya
Michael V
Michael VNew Member
asked in Report a Problem
the project has disappeared

Hello, we have a problem, the project has disappeared!We worked on a project with a partner. The project was temporarily on pause; the last time I saw it was 2 months ago. Today I came in and the project was gone, I wrote to the partner who provided me with the zhostup, he also doesn’t have it, we don’t know what to do!

605
Michael V
Panda_Program
Panda_ProgramNew Member
asked in Report a Problem
drop-shadow and border look different on browser

figma browser I ran into a box-shadow and border problem. I implement a button component by CSS looking at figma design comp. I found the color of this button on figma (image on the left) is different from it on the browser (image on the right). It seems that the colors from the left edge are shadow, border, content background. However the colors on the browser are border, shadow, content background from left. Does this problem happen because of the rendering engine of figma? Or can I implement this button design in CSS somehow?

331
djv
Figmate
UsabilityJeff
UsabilityJeffNew Participant
asked in Report a Problem
BUG REPORT: Text rotated 90 degrees no longer respects fill or hug dimensions.

Put some regular horizontal text in a landscape auto layout frame. Let the frame be fixed dimensions. Let the text be W Fill and H Hug so it wraps responsively as the frame. Now create another fixed auto layout frame, but this time portrait. Copy the landscape text and paste it into the new portrait frame. Rotate the text 90 degrees. Now I dare you to try to get the text to behave responsively like it did before… filling out its “width” and hugging its “height” I have not been able to find any combination of settings or incantations to get this to work so I’m calling this a bug. Please either fix this or point out my lack of imagination by telling me how to accomplish this.

110
UsabilityJeff
Jackattack
JackattackNew Participant
posted in Report a Problem
What is the point of figma

thanks for the fig buddy no one needed. or slides that no one needed (you can literally build a slide deck already in figma) You guys FIX SOME DAMN BUGS - if i could use profanity i would. just keep working on everything EXCEPT the tool we pay for…. JFC

80
Jackattack
Adrianna_Mamczarz
Adrianna_MamczarzNew Member
asked in Report a Problem
Gradient Fill Doesn't Extend to Full Frame Height (Seems Clipped/Scaled to Viewport)

When a frame's height exceeds the visible screen area, its gradient background fill doesn't render correctly across the entire defined height of the frame specifically in the Prototype "Present" mode. In the Figma editor canvas, the gradient usually appears correct. However, when previewing, the gradient seems clipped or scaled as if only applied to the initially visible portion of the frame. Expected behavior (Present Mode): The gradient should render smoothly across the full defined height of the frame, matching the editor view, irrespective of the viewport size during presentation. Actual behavior (Present Mode): The gradient rendering is constrained or incorrectly scaled, seemingly limited by the viewport height, and doesn't cover the entire frame as defined and seen in the editor. Is anyone else experiencing this? Here’s an example:

221
Adrianna_Mamczarz
shamim
shamimNew Member
asked in Report a Problem
prototype preview cut off the frame

I Don't know if there's anyone facing this problem..plz somebody help me to rid of this. When i do a prototype and preview it on devices it always cut off the frame on the screen. Here are some pictures that shows the problem. Plz somebody help to fix this.

172
shamim
General User
General UserNew Member
asked in Report a Problem
Issue Exporting Presentation Slides from Figma – Some Slides Export as Blank (No Content)

Hi Figma community, I’m encountering a recurring issue when exporting presentations from Figma, and I’d appreciate any help or insights: When I try to export slides — whether individually or as a full presentation — some slides export just fine, but others come out completely blank, with no visible content. Here’s what I’ve tried so far: • Exporting in different formats (PNG, PDF, etc.) • Checking for hidden or locked layers • Moving the content into a new frame • Reviewing any effects, masks, or layer blending that might interfere Despite all of that, the problem persists with the same specific slides. Has anyone run into this before or knows what might be causing it? Could it be a bug? Something related to layer hierarchy, components, or applied styles? Any suggestions or workarounds would be much appreciated 🙏 (Happy to share screenshots or file samples if helpful.) Thanks in advance!

282
General User
Johan_Holst
Johan_Holst
asked in Report a Problem
Review Resource email from Figma not supporting dark mode properly

I searched the forum and I couldn’t find any posts reporting this – I just started getting these prompts to “review these resources” emails from Figma. The problem is that they don’t seem to be rendering colors correctly for Dark Mode so I can’t read the texts for the resource names, see screenshot: The light mode version shows the file names as expected. Sidenote: it’s a bit awkward when there is zero padding in the bottom if I wanted to click the Manage your email notifications hyperlink I’m using the native Mac Mail client, dark mode on a Macbook Pro – OS Ventura version 13.5.2

4877
A
Mazen_El_Zoor1
Mazen_El_Zoor1New Member
posted in Report a Problem
Prototyping - Overlays not working

I am stuck with a prototype bug that does not open overlays no matter what I do. Even a simple two box demo isn’t working!

20
Mazen_El_Zoor1
Adrian Blandori
Adrian BlandoriNew Participant
asked in Report a Problem
I no longer have access to my email.

I no longer have access to my email: [redacted by forum admin/moderator to remove PII]. My school decided to randomly delete my account. How am I able to reset the email and gain access to all my work? I have the email and password but its making me enter a code sent to an email that no longer exists.

478
Gayani_S
Figmate
maskar
maskarNew Member
asked in Report a Problem
Not able to add additional interactions of similar type to an interactive component

Hi, I am having issues using interactions on instances of components with their own interactions. Two concrete cases: Case 1: I have a button component with on-hover interaction. I create an instance of this button into a form step and make this form step a component. I add an on click interaction (or mouse up) that is going to set a variable, when the button is clicked I add an instance of the form. I can still see the on-clik interction for setting the variable. I add a second on-clik (or mouse up) interaction to change to a new frame, as I want it to smart animate between the two frames. The on-hover from the button component works as intended tough. Expected outcome is that clicking on the button now will both set the variable and change frame. However, it dosen’t work. Depending on what combo of on-click and mouse up interaction I use, the instance interaction overwrites the component, and it only do the frame change or nothing works. Case 2: I have a toggle component with on-hove

531
maskar
Blastola Cola
Blastola ColaNew Member
asked in Report a Problem
List View - Losing sort preference upon reload

After List View was restored (last week) it lost its capability to retain the user’s sorting preference: Before: I set it order by “Alphabetical” and would retain the sorting preference.Now: It resets to default by “Last modified” every time I reload the page.

180
Blastola Cola
ABFree
ABFreeNew Member
asked in Report a Problem
When developing plugins, I found two display-p3 color issues.

I used the sRGB profile, but it still displayed as display p3. I hope to resolve the following problems:1. CSS does not display the color display p3 in Figma dev mode2. When using getCSSAsync, it should return the sRGB color value instead of display p3, or both. getCSSAsync documentation: https://www.figma.com/plugin-docs/api/ComponentNode/

100
ABFree
GopaliMadhuSudhan
GopaliMadhuSudhanNew Member
asked in Report a Problem
Not able to access AI feature

Hi We purchased full Seat, it mentioned full seat have AI acces but I’m not able access that. How can I acces AI feature in Figma?

81
J
Figmate
PhillBC
PhillBCNew Participant
asked in Report a Problem
How can I remove the highlight on an object while I style it?

This didn’t happen before. I noticed today when I click on an object to add effects, the selection outline is in the way and I can’t see what I am doing properly. For example, applying a 1px inner shadow, or a slight drop shadow. I can’t see what I am doing now because the selection outline obfuscates everything. Is there a way to toggle this on and off, or have it like it was before? Thanks

201
PhillBC
sdcaz
sdcazNew Member
asked in Report a Problem
How can I get rid of this gray bar?

I am using the web version of Figma and suddenly this gray bar started showing up on the right i can click on elements it is covering how do I fix this issue?

362
sdcaz
Hudson Paine
Hudson PaineNew Member
asked in Report a Problem
Aspect ratio as a property

We have a “Media” component in our design system which assigns the aspect ratio to a property. Properties Aspect Ratio: 1:1 | 5:4 | 4:3 | 3:2 | 16:9 | 2:1 | 21:9 Orientation: Horizontal | Vertical When we create an instance of this component, resizing works and the aspect ratio remains locked. Using the Aspect Ratio property works as expected. However, if the component is resized, then the Aspect Ratio property seems to break. It will make the instance resize to an arbitrary aspect ratio based on the width of the instance and the height of the variant for said property. If you simply click the edge or a corner as if to resize it, the instance updates to the appropriate aspect ratio.

151
Margot_Gabel

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