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Report a Problem

Experiencing issues? Report them.

  • 3,028 Topics
  • 7,953 Replies
3028 Topics
luca26
luca26New Member
asked in Report a Problem
Figma Slides - Lock Objects

It would help if you can lock obejcts on the page so they are not always in the way while formating - its always a send to back fight here

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luca26
Rijenkii
RijenkiiNew Member
asked in Report a Problem
Multiple files disappeared from my drafts

I have links to two of my drafts, but they seem to have been removed from my library. They cannot be accessed by the links either. I have opened a ticket 1417624 (it was autoclosed), links to the files can be found there. There may be more drafts that have disappeared from my library, but I do not have links for them.

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Rijenkii
Joanna_Mateen1
Joanna_Mateen1
asked in Report a Problem
Figma Slides - Presentation mode displaying different than editor

I’m having an issue where tables fill color is different in the Figma Slides editor than it is in Presentation mode. See screenshots (first image editor, second is presentation mode): 

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Figmate
Gaurav Thapaliya
Gaurav ThapaliyaNew Member
asked in Report a Problem
Unpublished Library Showing in The Different Project

We are using monthly professional plan on Figma and there is a team named "xyz" inside which I work on my design mostly. So inside this team there are several other projects as well which are our products as well. So, inside some of this project there is published design system made in the separate project within the same team so the same design system is used in couple of projects.Now I have started to make another project which is completely new and I have not published any library there but when I am inside that new project and check the assets panel there appears the components of the design system used in other projects which I have not published in this file. How do I fix this? Please!  help

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Gaurav Thapaliya
alisanyazgi
alisanyazgiNew Member
asked in Report a Problem
Issue While Publishing a Paid Design File on Community

Hey!My Creator account is active, and I’ve connected my Stripe account. However, I encountered the issue shown in the screenshot while trying to publish my paid design file as a Creator. How can I resolve this?Thank you!  

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Figmate
jianpingluo
jianpingluoNew Member
posted in Report a Problem
How to quickly navigate to the newly edited page after opening a project

How to quickly locate the latest edited page after opening the project? Every time you open the project folder, the first file is always displayed. I hope to display the latest edited file.

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jianpingluo
Ethan Welner
Ethan WelnerNew Member
asked in Report a Problem
Trying to upgrade to professional, but the UI is adding a phantom account and doubling the price

I used to work for a company that provided me with a Figma account, but that's no longer the case. I have a free account I have been using, but I’ve reached my maximum number of pages and need to upgrade to continue. Unfortunately, when I try to upgrade my ‘team’ to the professional account it somehow brings in both my current gmail based account and the deprecated old account through my previous company. I have no idea how it even knows about that account, it’s not linked anywhere in my team, and I’m not signing in with it. For obvious reasons I don’t want to pay twice as much for a shut down account attached to an email address I can’t access, but since  this user doesnt actually exist on my team I can’t remove them. This screen certainly doesn’t give any UI for that. I tried contacting support, but since I’m on a free version I can’t (which is an enraging interaction).  

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Ethan Welner
beppeartz
beppeartzNew Member
posted in Report a Problem
Font update.

Hello Figma community,I'm a type designer and I've encountered a workflow issue that affects font development in Figma. When I reinstall an updated font file (for example, after adjusting spacing, adding new glyphs, or making other modifications), Figma doesn't automatically display the updated version in existing text layers.Current behavior: The font updates only become visible after clicking on each text box individually.Expected behavior: Font updates should be reflected immediately across all text layers using that font family.This creates an inefficient workflow during the iterative design process, as I need to manually interact with every text element to see the changes. For projects with multiple text layers, this becomes quite time-consuming.Has anyone else experienced this issue? Is there a workaround I'm missing, or could this be considered for a future update?Thanks for any insights or solutions you might have! 

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beppeartz
Polik Anisimova
Polik AnisimovaNew Member
asked in Report a Problem
"Failed to fetch font list. Your network settings may need updating."

Hello,I'm experiencing an issue where Figma displays the following error:"Failed to fetch font list. Your network settings may need updating."I’ve already tried uninstalling and reinstalling Figma, but the issue still persists.Could you please advise on how to resolve this?Thank you in advance for your help!

351
Celine_
Figmate
alex999999999
alex999999999New Member
asked in Report a Problem
The final image does not open

I have created a complex Picture (Frame) with several overlapping shadows, objects, text, background, water droplets, etc., but when I export it in all formats, it appears with black bars, and in the Preview, the file contains mixed pixels instead of my original image. However, when I open it in the online version, the preview displays the correct image, and there are no black bars when I export the file. Can you help me understand why this is happening?

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Nellya
Dor Naim - Development
Dor Naim - DevelopmentNew Member
asked in Report a Problem
Getting 400 when trying to use the dev mode mcp

I’m trying a simple prompt:use my selection on figma to design the current unfollow button.But I’m getting this issue:[2025-07-03T12:18:55.414Z] [info] [GitHubCopilot] [27618] window/logMessage: {  "message" : "[fetchChat] Unhandled status from server: 400 Bad Request\n",  "type" : 1}I’m using GitHub Copilot for Xcode and Claude Sonnet 4, and all I get is:the mcp seems to be defined correct. 

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Dor Naim - Development
Muhammad Taz
Muhammad TazNew Member
asked in Report a Problem
Figma got Stuck in Free hand mode

Hi, I’m having trouble with my Figma design.After about 30 minutes of use, every time I double-click to enter a deeper auto-layout, Figma gets stuck in "freehand" mode. I can’t do anything—click, scroll, input text, or even move things in freehand mode itself. The cursor remains stuck in hand mode even after changing pages.Has anyone else experienced this? How can I solve it?

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Dongkyu Lee
ngzo
ngzoNew Member
asked in Report a Problem
Can't download Figma Desktop

desktop.figma.com is down and I’m unable to download the desktop app, using the browser app is quite slow. Are there any other trusted sources for the installer? Please advice.

542
ngzo
Veruska Mayse
Veruska MayseNew Member
asked in Report a Problem
Transferred Files Missing After Figma Account Deletion

I recently deleted my old Figma account after transferring ownership of all my important files to my new account. However, the files are no longer showing up in the new account. How can I restore them?

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Figmate
Vuk_Djuric
Vuk_DjuricNew Member
asked in Report a Problem
Problem: Figma make noindex meta tag

I’ve created a project in Figma Sites and connected to my domain with DNS. In the file settings, I’ve made sure to uncheck the “Exclude from search engine results” option.However, after publishing, the noindex meta tag still appears in the site’s head when i try to do index in Google Console. There are no noindex tags in my code.Can you please help me with my problem.Site URL on my domain is https://www.footfault.club/ 

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Figmate
Thomas Borba Ruel
Thomas Borba RuelNew Member
posted in Report a Problem
Version history issue

I’ve discovered a few minor issues that would really help improve my workflow. At my company, we use version history to save older versions of projects and keep the file cleaner. This way, we can share the link to an older version if someone wants to review a project that was completed a while ago.However, I’ve noticed that these links often don’t work properly. When you click on them inside a Figma comment, they don’t load correctly. I ran a few tests and found that the link only works if I manually find the version again in the list and copy the link from there. Apparently, saving the link in a chat or document breaks it and it doesn’t load for others.Alongside this, I realized how painful it is not having a search feature in version history. Even after disabling the “Show auto-saved versions” option, it still shows versions I didn’t save manually, which makes it harder to find the ones that matter. 

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Figmate
24 V
24 VNew Member
asked in Report a Problem
I did not got an email to restore my deleted team

I have sent several support requests to Figma on their forms but have received no response or acknowledgement of my questions. Team was deleted by mistake. Help to restore a deleted team. The recovery message did not arrive in the mail.

495
Veruska Mayse
JP112
JP112New Participant
asked in Report a Problem
Broken overlay ineraction

My overlay disappears when I set a Boolean to false on a different object. I have a “more” icon on a page. When that icon is clicked is opens an inline action menu by setting the action menu visible boolean to “true”. On the inline action menu, when clicked it opens an overlay. I have two “Click” actions on the inline actions menu. One to open the overlay and a second to reset the inline action menu visible boolean to “false”, to hide the action menu. That second action hides the menu and the overlay. That is a bug, that I now need to work around.   

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JP112
A
Anonymous
asked in Report a Problem
Where is the button to delete my community/forum account and/or posts?

Where is the button to delete my community/forum account and/or posts? And no, deleting my community profile from the design interface didn’t work.

321
Celine_
Figmate
Remzi
RemziNew Member
asked in Report a Problem
Library File Acting Slow All of a Sudden

I have probably read all the answers regarding slow file issues however this is not something I have seen before and none of those answers I read solved my issue.I was trying to create another color mode in the variables, I hit duplicate on the last one and it took Figma forever to create a duplicate of the mode. While I was waiting I hit the button again, and after about 10-15 minutes 2 modes were created, the last one however looked like it was uneditable.I tried to delete one and every time I did that Figma froze. I tried everything from restarting my computer to shutting and restarting, clearing browser and app cache, logging out of my account both on browser and desktop, force quitting and clearing the cache on terminal, deleting figma and reinstalling. Is I forgot anything else I probably tried that too.Nothing, Figma froze every time  tried to delete. Finally, I asked my colleague to go in and do it for me. Done in a second. And I don’t think this is a slow computer issue becaus

363
Celine_
Figmate
YashaSoni
YashaSoniNew Member
asked in Report a Problem
Not able to persist the selection of a frame in the Figma for VS Code extension

Hi,I have the dev mode access and I am trying to select the frame from the layer section but I am not able to have the selection persistent.As soon as I select the frame the selection of the mock and frame from the layers section sync and within the blink of an eye before even making any other interaction my selection goes away and I don’t get to use properties, links and assets options.I am using the followingVisual Studio code version: 1.101.2OS: Windows_NT x64Figma version: 0.4.1

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YashaSoni
Aleksandra Kormashova
Aleksandra KormashovaNew Member
posted in Report a Problem
The component magically changes when transferring from one file to another

I made uikit, published the library, and started using it in another file. Unfortunately, the component has magically changed, which greatly complicates the work 

902
Nándor Danyi
Jorge Comas
Jorge ComasNew Member
asked in Report a Problem
Unexpected Invisible Layers When Opening File

Hi everyone,We’ve run into a strange issue with one of our Figma files: when we open the document, several layers randomly appear invisible. The only way to bring them back is to go through each layer, toggle its visibility, or click on it—yet some still refuse to re-render.Does anyone know what might be causing this? We wondered if it’s a rendering glitch, but the file isn’t particularly heavy. Any suggestions for a less tedious fix would be greatly appreciated.Thanks in advance!   

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Jorge Comas
Alexandr Burykin
Alexandr BurykinNew Member
asked in Report a Problem
Marker starts lines with dot in the begining

Huion table Ispiroy H640P. Marker starts lines with dot in the begining of line. I can’t draw plus sign on board, as a result I’m getting this: 

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Figmate
Shubham Tank
Shubham TankNew Member
asked in Report a Problem
Missing character in frame name

During my experience with Figma Beta, I noticed a problem where the letter 'v' was absent from the frame name.

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Shubham Tank
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