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I can't login with my school email anymore please help me access my old projects

  • January 29, 2026
  • 1 reply
  • 13 views

Natalie Tapia Rojas

I can't access my old account because it was connected with my school email that I can no longer access

1 reply

  • Figmate
  • January 30, 2026

Hi ​@Natalie Tapia Rojas ,

 

I understand that you no longer have access to the school email address associated with your Figma account and are trying to regain access.

 

If emails from your old school address are being forwarded to your current email, the quickest way to recover your account is to reset your password. Once you’re logged in, you’ll be able to update your email address in your account settings.

You can find more details here: Manage email address or password
 

If your school emails are not being forwarded, our Support team can help update the email address manually. However, for security and privacy reasons, we’re not able to assist with account-specific requests like this directly on the forum.

 

I noticed that you replied to the DM I sent earlier when you posted the topic below:

 

I’ll go ahead and create a support ticket(#1716676) on your behalf using the information you just shared via DM, so our team can assist you directly via the ticket email.

In the meantime, please take a look at the guide above to see if it applies to your situation.

 

Thanks,