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I am requesting a refund for the period during which the team project was not used. I earnestly request that you review it. 팀 프로젝트를 사용하지 않은 기간만큼 환불 신청합니다. 검토 요청합니다.

One member of my team created and shared a skill, which is listed when I enter “Manage skills/Your team”. However, to use that skill, I currently need to export it and then add it locally by selecting the downloaded .MD file. This is not an ideal workflow, as future skill changes would need to be manually updated.Is this a known issue and are there any actions that I could take to make team skills available to all team files from a single source?

I'm trying to change the email address on my Figma account, but the confirmation link I received shows: "Sorry, your link has expired or is malformed." I've tried requesting the change again and clearing my cache, but the issue persists. Could you help me complete the email change manually or send a fresh confirmation link?

Hello all,I’ve made a bug report of this problem but since there’s no response after 2 weeks, I thought I’d ask here. When viewing a prototype on the mobile app, content that would appear behind Figma’s own top navigation bar is unresponsive for me, even when it’s not shown. I make a landscape mobile game, so here’s some examples of what I mean.  When holding the phone in landscape, and pressing with 2 fingers so the Figma top navigation appears.When hiding the top navigation, if there’s any buttons in that same area, they won’t respond to input. But then, when I flip my phone…When holding the phone in portrait, suddenly that same area does properly respond to input. My theory is that somehow Figma’s own navigation is blocking the input area, even when it’s not visible. This unfortunately really, really hinders testing all the wireframes on phone :(  Anyone have the same problem? Or maybe a solution?

Every time I try to use the AI feature ‘Expand an image’ the platforms responds with “Can’t expand transparent background”. It does not matter if the image is added as a Frame fill or is standalone in the page. If it is in ‘Fit’, ‘Fill’ or ‘Crop’ mode. It is just not working.There was a similar problem about a month ago and it was resolved but now I experience the same error. I need an explanation and a timeline on when this can be resolved. Thanks in advance!

I'm writing to request a refund for my annual subscription, which was charged to my account on July 26thI had intended to cancel my subscription before the renewal, but the annual plan was billed for the full year before I was able to do so. As I no longer wish to continue with the annual plan, I'd like to request a full refund of this charge.

Hello, yesterday I once again turned on the payment for a place on the free tariff, apparently I accidentally selected/changed the subscription type in search of a solution to my problem, could you please remove this payment, because after it was charged, I tried to turn it off as quickly as possibleAnd I would also like to get help from you, I need to use a token to connect to my project using mcp in order to expand the number of available limits, which subscription do I need to purchase, prof full? if I understood correctly, is the fee for additional spaces charged based on the number of pages created within one project or another factor? can I somehow use a subscription with a large number of account limits for a token without buying additional seats?

Our team account has been stolen without any warnings about the file deletion or directory change from Figma. 7 years of progress lost. Figma is stating that we can’t get the stolen account back due to privacy policy, but about what privacy we can even talk about, when our company material got stolen?Did anyone have a same problem with Figma Support not giving back your stolen or lost files, that you have worked on, and that you have paid for by having seats?

I cannot find a button “transfer owner role” or something similar on the admin settings. how can I transfer owner role to another user?

## Summary  The official Figma MCP server OAuth flow (mcp.figma.com) consistently fails with "Invalid state parameter" error when  used with Claude Code on macOS. The `state` parameter is corrupted during the OAuth callback redirect — spaces (%20%20)   are inserted into the base64url-encoded value.  ## Environment  - Client: Claude Code (CLI) on macOS (Apple Silicon)  - MCP Server: mcp.figma.com/mcp (official Figma MCP)  - Browser: Chrome 146 on macOS  - Figma Plan: Professional (Dev Seat)  ## Steps to Reproduce  1. Start Claude Code with the official Figma MCP plugin  2. Trigger OAuth authentication  3. Open the generated authorization URL in Chrome  4. Authorize the application in Figma  5. Figma redirects to http://localhost:<port>/callback  ## Expected  OAuth callback succeeds, MCP tools become available.  ## Actual  Browser shows: "Authentication Error — Invalid state parameter. Please try again."  ## Root Cause  The `state` parameter is corrupted during the redirect:  Origi

I am unable to publish updates to my plugin, Data Bloom (ID: 1498819492096391210). Every attempt returns the following error message:"We detected a change to your account details. Please contact support@figma.com to proceed."I previously reached out to Figma support regarding this issue, but it remains unresolved. Could you please review this block on my account so I can push updates to the plugin?

I’m building a prototype using existing components which have hover states, focus states and key pad navigation. I can set the component up and it works perfectly with keyboard navigation, however as soon as it’s in the prototype the keyboard commands stops working.I’m having the same problem with the slots  independently they work but as soon as I put them in the slot they stop working. Does anyone know why it’s doing this?

My paid Professional team is locked and every file is view-only.I am the team owner and only member, with one paid Full seat. Billing shows the previous invoice as Paid, the next invoice is not yet due, and there is no failed or outstanding payment.The exact warning says:“This file is part of a locked team. All of this team’s work is currently view-only. You’ll need to contact your admin to get this work unlocked.”I am the admin. I have signed out and back in, opened the team from a fresh login, refreshed the browser, and reproduced the issue several times. I already submitted screenshots and debug data to Figma Support, but the team remains locked.Has anyone experienced this with an active paid Professional plan? What caused it, and how was the team restored?

When a text box is set to Middle or Bottom vertical alignment, horizontally resizing the text box by dragging its edge causes the text box to behave as though it is Top-aligned. Steps to reproduce:Create a text box with enough lines of text to reflow. Set the text box's vertical alignment to Middle or Bottom. Drag the left or right edge of the text box to resize it horizontally, causing line reflow.Expected behavior:The text should maintain its chosen vertical alignment (Middle or Bottom) throughout the resize operation, and the text box frame should expand or contract in a way that preserves that alignment.Actual behavior:As the text reflows during resizing, the frame appears anchored to the top edge, causing the text to shift downward and temporarily behave as though it is Top-aligned.Additional observation:Using Shift + Command while resizing produces behavior that appears correct: the text box frame resizes proportionately and the selected vertical alignment is preserved. This sugg

Hi there, I was recently trying to login to Weave through Figma, But it returns an error "EMAIL/PASSWORD LOGIN ISN'T AVAILABLE, TRY GOOGLE OR MICROSOFT", and if anybody having same error then let me know. If Any person From TEAM is viewing then please let me know. 

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Dear Support Team,I'm the admin of ABC Workspace.I recently updated our annual seat count from 5 to 6 and confirmed the change in the system. However, I still only see 5 annual seats.I'm trying to add one more person, but the system is showing that the additional seat will be billed as a monthly subscription instead of being included in the annual plan.I'm not sure how long it takes for the annual seat update to take effect. The system also shows the next payment date as 27 August.My concern is that since our renewal is on 27 August, increasing the annual seat count from 5 to 6 will likely change the invoice amount. I need to inform our Finance team in advance so they can prepare the correct payment.Could you please let me know if there's anything I need to do, or if I just need to wait for the update to be processed? I'd also appreciate it if you could confirm when the new annual seat count will be reflected in the system.Thank you for your help.Best regards,

Hello Figma Support,I would like to request a refund for a recent Figma subscription charge.The subscription was renewed or purchased unintentionally, and I cancelled the plan as soon as I noticed the charge. I have not meaningfully used the paid features since the payment was processed.Account email: [email redacted by forum moderator to remove PII]Workspace or team name: [Team name]Payment date: [24/07/2026]Amount charged: [Amount and currency]Invoice number: [in_1Twb2OIvcqWR3dFDV4cufK33]I understand that subscription payments are generally non-refundable, but I would appreciate it if you could review my circumstances and consider making an exception.Thank you for your assistance.Kind regards,Jinheon Kwon

Hi!I have just deleted my Figma account. I want to re-registration my account back with the same Gmail address before but the text displayed is “Your request has failed” Are there any effort that can be done from the teams to fix and unblock this? My address that I want to re-registration (redacted by the moderator due to PII) 

the controls for modifiying the easing curve (the two nobes ) is to fiddly to use when you want precisionthe working area is to small making it difficult to fine tune the easing forcing you to make big changes when u want to fine tune it adding a key press to decrease the distance moved when draging with mouse might help with fine tuning the easing(giving 2 resolution to edit the easing : normal draging with mouse and dragging with mouse while having a key pressed) 

Im making an interactive feature and in animation it chould change to the next fase and activate the property set true but for some reason it just doesnt this is the file if you can help please respond​​​​​​  

Does anyone know how to fix this?There haven't been any changes to the library (DS), and this issue has just appeared yesterdey 5 August. Everything was running smoothly before.  

Hi everyone,I'm currently working on a Figma project for gpadtesterpro.com and have run into an issue with prototype interactions.After making several edits to component variants, some interactions stop responding in Prototype mode even though they still appear to be configured correctly. The issue usually starts after multiple rounds of edits, and the only reliable workaround I've found is recreating the affected components.I've already tried:Refreshing Figma Testing in both the desktop app and browser Duplicating the affected frames Republishing library changes Clearing the browser cacheHas anyone experienced something similar? Is this a known issue with component variants or prototype caching, or is there another troubleshooting step I should try?Any suggestions would be greatly appreciated. Thanks!

I used Figma Make to apply corrections to one page, and the page became invisible due to code errors I cannot understand.I do not have any AI credits left, so I cannot send another prompt to repair it.I already tried Refresh preview, refreshing the browser, and opening the file with Open with preview disabled, but I still need help recovering the page.

Hello Figma Support Team,I’m following up on my previous request regarding our recently purchased Figma Organization plan.After reviewing our team’s needs, we realized that the Organization plan was purchased by mistake. We are a team of 6–7 full-time designers, and the Professional plan with individual Full seats would be sufficient for us.Could you please help us with the following:1. Cancel or downgrade our Organization subscription to the Professional plan.2. Preserve all existing files, projects, libraries, comments, permissions, version history, and team members.3. Set up the Professional team so we can purchase 6–7 Full seats for our designers.4. Refund the Organization payment, since the plan was purchased recently and has not been needed for our workflow.If a full refund is not possible, we would appreciate it if the unused amount could be applied as credit toward the Professional subscription and Full seats.Please do not cancel or remove the current organization until you con