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Dear Figma Support Team,I hope you are doing well.I am writing to request a temporary adjustment to our current premium subscription. For the month of March 2026, we would like to downgrade our plan from two seats to one seat.This change is intended to be temporary, and we plan to upgrade the account back to two seats at a later date when the additional seat is required again.Kindly let us know if any additional steps are required from our end to process this change. We would appreciate your assistance in confirming once the downgrade has been applied to our account.Thank you for your continued support.Best regards,Abari AbayomiProduct Designer Shanks Media and Software Company LtdAccount Email Associated with the Subscription: 

The heart and +1 default stamps are showing up in the stamp wheel but do not appear when i click to stamp them, additionally previous hearts and +1 stamps left in my figjam file have disappeared 

When I try to edit a comment on Community, I just get a blank box back. Trying to edit my own commment on https://www.figma.com/community/file/1514746685758799870 Video in attachment.

Figma MCP Server currently only binds to 127.0.0.1 which makes it unable to listen on any other interface. WSL creates a virtual interface, to which the MCP Server must be able to listen, or Claude Code cannot connect to the MCP Server. Long story short, you need to make the MCP Server configurable.  As it is now, it’s useless for Claude Code users on Windows.

I’m experiencing a persistent copy–paste issue in Figma.Whenever I copy frames or components from Figma Make to a Figma Design project, the layout gets distorted — spacing changes, auto-layout breaks, and typography styles don’t map correctly.If anyone has faced this and found a reliable solution, please share. This is slowing down my workflow, especially when combining Make explorations with production-ready design files.

I logged into figma today with both of my emails (just incase i was on the wrong one) and both are FREE accounts and have none of my previous files in them (including in trash). PLEASE HELP!! I am still getting charged for PRO and I have none of my previous work. 

I am unable to connect my Figma Make file to GitHub. I have been trying ways and different approaches to push my changes to GitHub and nothing has worked so far. Even when I try to download the entire file base, it gives me this “Failed to download code files. Check errors and try again”. I have 708 versions on my file so I think that is one of the issues? I’m not really sure either.Even when the GitHub was still connected I couldn’t push any changes to GitHub so I decided to disconnect and it would say “Unable to push changes to (repository)”. I have tried uninstalling Figma connection from github as well and try to re-connect it again to the Figma Make file but nothing works, it still says “Could not c

Hi all!My first time posting here, and I thought I’d share my experience and feedback on the new slots feature that was recently released. I’m working on a pattern builder component concept for our design system. The component has a master base slot nested within a single-row, 12-column grid auto-layout. This layout has variants for different patterns and breakpoints. The grid is then nested within another slot in the main component, allowing rows to be duplicated to build a layout. The component also includes various other elements and tokens to control spacing. The hierarchy looks like this: * Pattern Builder (main component)    * Row container (Slot)        * Row patterns (this can be duplicated to create more rows)            * Grid (1 row, 12 column auto-layout in Grid mode)                * Slot Base (contains master slot to insert atoms and organisms) For my initial testing, I recreated several layou

Is there a way to contact Figma directly for support?They don't answer my email, I tried several times..

Hi, recently I encountered very weird glitch while prototyping in Figma. I did simple drop down menu animation but for some reason it looks glitchy (pls see video). You can clearly see the drop down menu section itself all move by one pixel or something when clicked. And the bigger problem is the price slider also move! The slider has no animation at all, and it’s not connected to the drop down menu at all!Anyone know what might be the problem here? I tried to clear figma cache but it didn’t help.Thank you very much. 

The Figma menu items “Simplify vector” and “Offset vector” appear to be orphaned at the end of the menu, especially when a “Vector” node exists, which is where they should logically belong.It doesn’t affect functionality, but it clearly looks like a bug.  

I’ve encountered an issue that makes components harder to implement while using slots.Figma MCP doesn’t return any values for the flex properties, which makes no sense, because you need to manually specify what is already there and is available for other layers and adds more friction to the workflow itself. The annotation property exposing doesn’t work as well for some reason, so the only solution is to describe it using plain text.Can i get a confirmation that this is an intended logic or bug that will be addressed? Attaching example of output for slots, along with annotation that has exposed properties below:export default function TestSlotComp({ className, prop1stSlot2 = null, prop2ndSlot = null }: TestSlotCompProps) { return ( <div className={className || ""} data-name="test-slot-comp" data-node-id="2989:4635"> <div className="content-stretch flex flex-col gap

This is my first time using figma make, so when I wasn’t seeing the prototype in the right canvas I just thought that it would reveal the prototype after we finished it. But after spending the whole evening prompting the specifics for my task flow the prototype is nowhere to be found. I included a screenshot if that helps. 

Hi,I’m hitting 429 rate limits when calling the Figma REST API (Images endpoint, Tier 1) in a way that doesn’t match the documented behavior for my plan and seat. My setupPlan: Professional (Pro) Seat: Full (editor on the files I’m calling the API for) Use case: Plugin that exports frame images via GET /v1/images/:file_key (Tier 1) for UX audits  What I’m seeingResponse: 429 Too Many RequestsHeaders:X-Figma-Plan-Tier: proX-Figma-Rate-Limit-Type: lowRetry-After: 396749 (~4.5 days) According to your rate limits documentation, X-Figma-Rate-Limit-Type: low is for Viewer/Collab seats (e.g. Tier 1 “up to 6/month”), while Full/Dev should get high (e.g. 15/min on Pro). So with a Pro Full seat I would expect high and per-minute limits, not low and a multi-day Retry-After. Wha

TLDR: I’m experiencing an obvious bug in Figma Sites related to lightboxed marquee elements, related to the directional movement of the marquee (left or right).One of the pages on the website I’m building in Figma Sites is comprised of four rows of marquees. Every other row is moving in the opposite direction -- first and third are moving left, second and fourth right. Each individual element of the marquee is a clickable lightbox. This was all functioning perfectly for a few hours, but now, all of a sudden, the second and fourth rows (right moving marquees) are not clickable/the lightbox function is not working. I cleared my cache, reloaded the page, etc to no effect. In desperation I changed the direction of the marquee to the left, and suddenly the lightbox interaction for each individual image became functional again. This is clearly a bug! This site is supposed to go live in the next few days and I’m losing my mind over here. Can anyone address this issue?

Missing Publish as Template optionI tried to follow this article (https://help.figma.com/hc/en-us/articles/34716344138519-Create-and-update-a-template-in-Figma-Make), but I can’t see the “Publish as template” option. I’m the owner and an editor of this file. Anyone knows what’s going on?

피그마 메이크를 통해 개인 포트폴리오 블로그를 작업했습니다.블로그 형식이라 게시물 데이터가 필수적으로 있어야 합니다만,어제 오류 수정 요청을 한번 눌렀다가 모든 게시물 데이터가 사라졌습니다.지금 구직중이라 무조건 복구해야 합니다.이게 복구가 안되면 저는 다시 오랜 시간에 걸쳐 구직 준비를 해야 합니다.이런 문제가 발생하지 않도록 해주십시오.

Hi Figma Team,I've been experiencing a fatal bug for the last two days. Whenever I make a tiny change in "Figma Make," the entire prototype preview crashes and stays broken for 10-30+ minutes. I cannot preview any pages or my latest work during this time.This has effectively halted my productivity. As a paid user, I need this fixed urgently. Please see the attached screenshot for the error state.Thank you. 

A recent update makes it so it lists out every excruciating detail on what it intends to do based on your prompt:Let me check the exact spacing around that section: Let me get the exact text: Let me be more specific: Let me check the current state of the file: Let me try just updating the className: Let me check the exact formatting: Let me try the exact line number approach: Let me try again with proper spacing: Let me try a different approach - let me look at a larger context around this area:50+ messages later and it stops processing and fails to complete the prompt. It doesn’t generate a version for restoring either. It just stops working. This only happens since it was instructed to let the user know every detail it’s doing.

Hi Figma Community / Education Team,I am writing here out of sheer desperation because the standard support routes have completely failed me, and I am at serious risk of failing a university class because of it.The Issue: I am applying for the Figma Education plan. Everyone else in my university group applied the exact same way and got approved. For some reason, the automated SheerID system failed in my case.The Support Loop: I contacted Figma Support (Ticket #1784710). They told me they cannot do manual reviews and sent me to SheerID support. I contacted SheerID support. They replied with an automated message saying: "we are unable to verify your status at this time [...] we are not able to offer further details or manual assistance for this specific request." They called it a "final determination" and closed the case without even asking for my documents (like my Student ID or

This is what I want to connect pathThe permissions look rightHi Figma community, I’m trying to use the newly released Code Connect UI and link it to a GitHub repository in our org. The GitHub App appears to be installed and authorized correctly (see attached screenshots). However, when I reach the “Select directory / path” step, the search field doesn’t return any directories. Typing known folders (e.g., src, packages, app) shows “No results.” Expe

I’m not able to publish any of my Figma Make projects. I have this error “Publishing is currently unavailable. Please try again later.”

When I go to Plugins → Manage plugins → Publish new version, I immediately get this error:“Figma detected a change to your account details, which is blocking you from continuing with publishing your plugin.”I have not changed my email, password, or any account settings recently.I am on the Starter plan and cannot publish my plugin update.My account email: [redacted customer PII - DJV 3/11/26]Plugin name: FigmaToJSONPlease help me remove this restriction so I can publish a new version.Thank you!

Question 1: Text box in figma buzz template is vanishing after clicking outside the art board. Is there a solution to this?Question 2: Does figma buzz supports .svg format logos/images?

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