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Hello, I do not know what is happening but my font menu on web-figma look well-rendered on the app is not. Can someone tells me why? 

I'm losing access to the Typography Variables palette for setting font weight — this issue is happening with my premium account.But strangely, I still have access to this feature on my free account.I’m not sure why?  

Hey, I can’t access my Figma file that I’ve been working on for months. It just disappeared and is now asking for request permissions. 

My figma account was created using my university email which was deactivated! I need access to my projects for portfolio reasons and I’ve filled out a request form to get this sorted and have yet to receive a response to my updated email address I provided. Can someone please help me? I have no access at all to any emails going to my deactivated university email.

I have been using the Figma Make AI from 5th September 2025 and used it for few days like till 14th September 2025 or so, But now it shows that the credits will refresh at 1st October 2025. I thought there is only daily limit of how many prompts you can make per day, not how many days you can use in month as well. My project is been on hold since my Credits haven’t been refreshed yet.  

Hello Figma Team, I’m a postgraduate design student at Monash University, and I’ve been trying to access Figma’s Education Program for several weeks now. Unfortunately, what should be a simple verification process has turned into a loop of rejections, blocked attempts, and system errors — all thanks to SheerID. Here’s what happened: I submitted my government-issued ID (first a South Australia Age Card, then my passport), as requested. The photos were clear, glare-free, and unedited — I followed every requirement listed. As a result, I received “We were unable to confirm your identity”, with no explanation given. Even more frustratingly, I was never given a chance to upload my student ID or proof of enrolment — the verification flow simply didn’t include that step. Eventually, I was locked out entirely with a “Verification Limit Exceeded” screen, despite doing everything by the book. SheerID’s support

Hello there,I have encountered a confusion in admin interface of figma plans. Admin - dashboard, billingUse case: I have vacated some of the seats we used, some of them were annual and some monthly. Some collab, some full seats. I am unable to see on the dashboard, what type of seats are available. Both lead me to manage existing paid seats and don‘t show available ones. Admin - Dashboard Admin - BillingOn top, the arrow “back” in the top is broken and doesn‘t lead to the correct previously visited page

Since yesterday, Figma Make has suddenly stopped working.It had been working perfectly before that.The problem is that after entering a prompt, it gets stuck at the “thinking” stage and then stops without any feedback or progress.One strange symptom is that when I enter a new prompt, the previous one reappears together with the new one — both start “thinking” again and then freeze. This keeps repeating.I’ve already tried every possible fix: version rollback, file duplication, using a different browser, etc., but nothing has solved it.Is anyone else having the same promlem?

The selection tool shows up as a white rectangle and doesn’t let me see the dimensions of things as well

Whenever I use the Glass Effect, I encounter the same problem. I create a frame, fill it with a color, and adjust the opacity. However, unwanted lines start appearing, even if I convert the frame into a component. This issue occurs every time, and I would like to understand the reason behind it and how to fix it.

I can no longer copy one line of CSS out of dev view.I now have to use the clipboard icon to copy all the CSS and paste it into my file, then delete what I don’t need.I have added stills showing basics.I am on a Mac Sequoia 15.3.1, using Figma in Firefox Dev 139.0b5. It seems to be ok in Chrome, but that is irrelevant, unfortunately, as process is dependent on Firefox Dev.

Hello there,I am logged in with old email. I lost access to this address.When I try to change the email address, it asks for the password, which I don’t have and can’t reset due to having lost the access to this old email.I am logged in computer and mobile, but now migrating computers and need help asap.Could you please escalate. my current user [redacted by moderator to remove personal information]. New user would be [redacted by moderator to remove personal information]. 

Our Figma covers seem broken when we’re looking in the projet view.We use 1920x1080 and 1280x720 and both are looking bad now : smaller in the preview mode.   

Since the last update, it’s impossible to copy and paste the image fill, into another component.I’m working with Auto Layout and I used to be able to select the fill > copy this > open another component > select the fill > paste.This doesn’t work anymore. It’s a feature I use all the time. Does anybody else experience this?

Has anyone found this icon? It used to exist in older versions of figma—figma even shows and talks about it in their documentation, BUT it seems like there’s been an update and it’s moved/buried somewhere.I can apply variables to colors under libraries to choose the variable color. However to apply numbers (like 500) or strings (like unique text phrase for header for eg), they are setup as variable but there is NO icon in appearance or typography section in my design panel. There are variable referenced in type settings but that seems to change the weight/height things. I’m trying to set number values and set text phrases.I’m completely lost/stuck. Thank you!

It first worked on the instance (the plus icon) properly=> But as soon as I try to apply for components, the Apply variable/Property icon disappeared => Also after applying the property for all the plus icon, now it its not working => 

Hi,I’ve been trying to verify my student status for the Figma Education Plan through SheerID, but I keep running into issues. It first said “We’re unable to verify you using the information submitted,” and now it shows “Verification limit exceeded.”My college doesn’t provide official student email IDs — we use Gmail accounts for everything. The problem is, all my classmates got verified using the same kind of Gmail accounts, but I still haven’t received access. Now my Figma files are locked, and I can’t continue my classes or portfolio work.I’d really appreciate it if someone from the Figma team could help me reset my verification or restore access to the Student Plan.Thank you so much for your help.

I am trying to purchase a Figma subscription for the first time, but I receive the following error:"Your payment method's address is in a country that can't pay in EUR. Please use a different payment method."Our company is based in Serbia, and we would like to pay in EUR. Could you please clarify if this is possible, or let us know which currency we should use to complete the purchase?

Hey Guys I had accidently added my educational plan on a different account but then i delete that account so that I can apply it on a diffrent account, but no use the same error again.  

And it is getting worse. For a long time, we have been using a file naming structure that consists of 1-2 or more Jira issues, such as AB-1234, and the actual project name. This was never a problem in UI2 because we could see the entire name in the tool bar and for any thumbnail when hovering over the tab bar. But now it looks like "AB-1234 | AB-1234 | Filenam...".There are hundreds of such files, and no one sane would try to rename them. And no one should have to, because it's not right for a tool you've been using for years to suddenly become less convenient and efficient.Possible solution:- Change the file name component in the left panel to a text field instead of a single-line input. This seems like an easy fix. No one cares if it’s 1 line or 3, it’s visually ok in both cases, just let us see the whole name without any workaround, like before.- Stop shortening the name in previews when hovering over the tab bar. As far as I remember, this shortening wa

Hey, I have a bunch of var tables in my UI kit, and from time to time the strings in those var collections just go and become hidden from publishing, which I’ve never intended to do. Are there any clues why could this happen again and again? Drives me nuts to go and waste my time unchecking those 50+ times. 

Hi, we currently experience a very strange bug:When dragging a specific component out of the library it is only importing a white frame. When detaching it there is no content in it.This only appears in older files. If I create a new file it works just fine.Things we tried to solve the issue:Update the component library Re-Publishing the damaged component Repair component connectionsI am pretty sure that there is a bug within that instance. But as this component is used among the whole company I want to avoid recreating it to keep the connection to the library.Do you have any idea to solve that issue? Is it maybe common? Best regards,Lucas

I had figma free education plan which i applied for now they emailed me to re-verify by september 29 or I'll lose those pro features now I joined figma recently a month back i have re-applied for verification but they say i have exceeded limit for verification or availed this offer. I have no clue how to solve this i have contacted Sheer Id support team too.

Hello,I’ve been using a Figma Education account, but today I noticed several unexpected changes.When I logged in, the team workspace that my teammates and I have been using became view-only,and another team workspace was switched to the Starter plan.(This part might be related to another team member’s settings.)However, in my personal workspaces, one still shows the Education plan but has a Free badge,and another one displays a page limit warning — a message I’ve never seen under the Education plan.To check whether my Education plan had expired, I tried to reapply for the Education plan today,but I received a message saying that the verification limit had been exceeded.It seems that my account has been downgraded to the Starter plan,but I am still an active stu

I am currently creating a screen in multiple languages. I have found that the Greek text display is unstable in some areas. There are some areas where the characters are not displayed. They appear when I double-click, but do you know why this is occurring? The font I am using is “Poppins”.Thanks for reading.