Report a Problem

Hi, I have this issue in multiple Figma files. If I move frames with comments to another page, the comments still appear on the original page whenever the file is opened. The comments only disappear when navigating to the “moved” page and navigating back. This is really cumbersome because often the page in which frames with comments are moved to is a very large page which takes a long time to load. Also, engineers who are working off of the original page get confused about the comments that were moved and are not relevant to them.

I have Foundation, Alias and Mapped collections in my Variables panel. I have Light and Dark mode for all collections. For dark mode Alias, they can have Foundation dark mode as source. Dark mode Mapped can have dark mode Alias as source. 1 Strange workflow What I find.. is that when I want to pick a dark mode Foundation or dark mode Alias colour for my dark mode Mapped set… They are not available. I have to select a layer in my artboard, that is set to using dark mode… → Then I will have the dark mode colours available for selection inside my Variables panel. This is a very convoluted and cumbersome workflow for setting the dark mode colours that I want to use. Question 1 : Is this an intended workflow from Figma? Because it could definitely need some improvement. 2 BugWhen I have, as described above selected my colours for my Mapped dark mode set in my Variables panel → The colours displayed are not dark mode colours. They are in fact light mode colours. I can only describe this as a

I signed up for Figma using my school-issued email address and have attempted the student verification process twice. Unfortunately, both attempts were unsuccessful(I don’t know why.. I submitted my school ID photo), and now I receive a message saying that I have exceeded the verification attempt limit. I contacted SheerID for assistance, but they informed me that they are unable to help further. Therefore, I am reaching out here to request direct support from the Figma team. Could you please reset my verification attempts so I can submit the correct documents? If that is not possible, may I try the student verification again using a different email address that is not my school email? I need Figma Education for my coursework this semester, so I would greatly appreciate your guidance.

After a recent Windows update, I’ve been unable to log in to the Figma Desktop app. Each time I attempt to sign in, I receive the message: “Your login session has expired.” Here are the steps I have already tried: Uninstalled and reinstalled both the stable and beta versions of the Figma Desktop app. Manually deleted leftover files in AppData. Ended the FigmaAgent process and restarted. Reinstalled Microsoft WebView2 Runtime (installer reports it is already installed). Checked Windows Defender settings, including Controlled Folder Access (currently disabled). Despite these attempts, the issue persists. The browser version of Figma works without any problems, but the desktop app will not allow login. Could you please advise if there is a way to fully reset or repair WebView2, or provide a recommended fix for this issue? Thank you in advance for your support. Best regards,

There is a critical bug: when a Frame has the Draggable effect enabled, it’s not possible to assign a click action (for example, navigating to a new page) to the contents of that frame.

I’ve designed a table with about 15 rows, each with 10 columns for a SaaS product I’m working on. Each row was created from an instance of a component. I’d like to change all of the data in the table so there’s some variance between each row/column so it’s more realistic. I tried using the Replace Content and Rewrite This AI tools by selecting the rows in the table and asking it to change the data so there’s more difference in the numbers (amounts and $$) in each row, but it just updates the first row with new data and then uses that same data in the rest of the rows. Could it have something to do with each row being an instance of a component? I’ve used the Replace Content and Rewrite This Ai tools other times, with some success, but in this case it’s having trouble. Let me know if there’s a different tool or better prompt to use.

Figma is adding one extra pixel to exports. This is happening in both exporting in a batch and exporting a single asset, as well as when exporting various file types. Also, the extra pixel is being added to height for the most part. But sometimes, the pixel is being added to the width, and sometimes both the width and height.

Hi, currently it is not possible to select the L+R position constraint on elements with fixed scrolling position. This is a rally annoying bug, because you always have to switch to the prototype tab, set scroll behaviour to non-fixed, switch back to design tab, fix constraint, switch back to prototype and fix scroll position. When will there be an update/fix for this? Best seb

In Dev mode if I want to just copy one or 2 lines from the style code block, it’ll paste it out as just a unicode instead. I’ll have to use only the copy button to copy all the code for it to work - which is overkill and a waste of time for what I need. This never use to be the way.

I verified my account but I still can’t access a shared FigJam board for my university. I tried re-applying for verification several times but nothing changes. I contacted SheerID and they said I’m verified on their end, so it’s a problem with FigJam. From SheerID: “Since you were already verified with us, and if you are having issues with your Figma account, please contact Figma support directly and provide the verified request in order for them to help you. To assist you further, here are the details of your verified request, which you may share with Figma support if needed”

Hi, On the Figma-Linux page, we already see around half a million downloads. To give you an idea of the potential reach: Inkscape (vector graphics app) has been downloaded over 1 million times on Flathub alone: https://flathub.org/de/apps/org.inkscape.Inkscape GIMP has reached over 3 million downloads from Flathub: https://flathub.org/de/apps/org.gimp.GIMP In total, apps on Flathub have been downloaded more than 3 billion times: https://flathub.org/de/statistics This clearly shows the size of the Linux desktop market. By publishing your app on Flathub, you gain access to millions of users through a single distribution channel. With a proper Linux release, you can dominate this market for creators. For your price €16/month, you can provide for us a dedicated Linux version. Supporting Linux is not about maintaining “100 different distros” — it’s one simple Flatpak format that runs everywhere. Users are already downloading apps like GIMP and Inkscape millions of times despite their flaws.

I love Figma but I literally don’t know how to resize a Frame without destroying my Design. The Issue is, that this doesn’t always happen. I have literally 2 frames in my view where one is working the way I expect it to, and the other resizes its children with it. I compared the settings I and I just don’t find the difference. Repro: Create a Frame Put Elements inside of it. Lets say you make a Website or App Notice that you need more space in the frame for example to show stuff that is out of view. Try to resize the Frame Expectation: When pulling on the sides or corners of the Frame only the size of the Frame moves. OR: Double click the Frame to deselect the contents of the frame. OR: So setting in the Frame where you can easily choose how you want to resize the Frame, with a good visualization for each mode, so I know in which mode I am. Reality: There is no way to change the Size of the Frame without changing the elements inside of it. Also there are a number of Posts with similar

the PNG image cant display when zoom in the board, but when zoom out the image came out again

Dear Figma support team, in my last billing period I accidentally assigned a full seat to another email with viewing rights. Once I realized the mistake, I assigned it back to view-only immediately. But in the monthly invoice a 20$ one-time charges and credits appeared. I assume it’s for the accidentally assigned full seat. But since that wasn’t used at all, I would like to kindly request a possibility for refund. I understand your policy, but I would appreciate you reviewing this case for refund. Thank you!

with the deadline for the re-verification fast approaching, I can’t my institution in the lists of institution provided for the higher education. I did fill out the form for school not listed, and I’m yet to get a response back.

Hi everyone, I’m a self-learning UX/UI designer and also working as a freelancer. I really want to upgrade to the Figma Pro plan to support my work. However, I’m facing issues with payment. I tried using my Wise virtual debit card, but the transaction didn’t go through. I don’t own a credit card and don’t want to get one right now. I also attempted with my regular debit card, but that payment failed too. Is there any alternative way for users in India to subscribe to Figma Pro without a credit card? I’d love to hear if anyone has managed to solve this issue. Thanks in advance for your help!

In the Windows Figma client In the Android Figma app,the text may rendered not clearly and you can see sometimes there are lines on the glass material in the Android Figma app When using the prototype, the edges of text may appear blurry at times (including on the Windows platform and the Android App).When using glass-like materials, the edges may also appear unclear and exhibit odd lines (Android App).

I'm trying to make a site but for some reason outlines isn't working/showing and i want to be able to edit the text with the outline showing but I can’t. Editor: Site Preview:

Dear Figma Support Team, When I previously contacted your support team, I was informed: “Please reply directly to this email. Even if this ticket is closed, replying to this ticket (email) will reopen it on our end, allowing us to review the previous ticket details. Therefore, please respond directly to this email.” Following these instructions, I sent a reply to the email 6 days ago, but even though the ticket status is still marked as “Open,” I have not received a response yet. I also submitted a request at noon today. However, the ticket status remains “closed,” and I received an automated email asking me to use the forum instead. If my request has not been reviewed yet, I would appreciate it if you could check and respond. Thank you for your time. For reference, my recent request IDs are as follows: #1511966 #1504997 For reference, here are the related request IDs I submitted a few months ago #1285247 #1310601 Best regards,

This issue has been bothering me since I started using Figma a few years ago: The rendered px units in Figma are about 8% smaller than they are in Chromium-based browsers. In other words, when developers copy px values from Figma and implement them on the web, the rendered results are around 10% larger than the design. This is a really serious issue, especially when selecting very small font sizes - for example, there is a considerable difference when a font is rendered at 10px, 11px and 12px, and designers are very careful when selecting small font sizes. And just in general, you design for a specific experience, especially when creating fluid web page designs - a 10% difference is a huge perceived difference on a large page, and it just gives the design a different feel and experience versus what you actually designed. Here is a test to illustrate the difference: These screenshots were taken on Windows 11, which takes precise screenshots of the rendered device pixels. (The images wer

If Make is disrupted for any reason, maybe the internet bugged out for second, maybeClaude AI got stuck processing the prompt, or whatever - It stops processing and you lose the prompt. This is especially annoying when I write a longer prompt, so I’ve had to get into the habit of writing prompts in a text editor and pasting them into Make in the case this happens. Can we have it so that if the processing fails, you at least don’t lose your prompt so you can re-run the request again?

Hi, I deleted my pro team like a couple days ago and i canceled before I deleted. But figma still charged the subscription. May I know if I could get refund for that.

'enable local MPC server' opened a pop up saying I was on a Starter plan. I followed the link and bought a Professional Full Seat but the same pop up come up when I try 'enable local MPC server'

I've seen here on the forum that many people are having the same problem. I've tried duplicating the file, and this message still appears, even with short prompts. Does anyone have a solution?