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unable to verify student status to get figma student plan

  • January 28, 2026
  • 1 reply
  • 44 views

annmtt

I don't have a college issued email, but my email is registered under the college. I want to access figma for students because I do alot of design works and ui ux stuff. So i would really appreciate if i could get it. I can provide college ID proof.

Best answer by Celine_

Hey ​@annmtt , Celine from Figma here, thanks for reaching out! I’m sorry you’re running into issues with your Education verification, but Figma for Education isn’t able to manually verify your account — please note all verifications must go through SheerID.

Figma's policy requires a school-issued email address for users to verify for the Education program. Since SheerID handles higher-education verification, any questions about email domain eligibility or alternative documentation will need to be directed to their support team.

If your school doesn’t provide student emails — or if this is your official school email — please contact SheerID so they can review and update their records.

You can contact them here: https://support.sheerid.com/en-US/help-center/contact-form. They’re best equipped to take a closer look at your case, thank you!

For more information, you can read our guide: Figma for Education

1 reply

Celine_
Figmate
  • Community Support
  • Answer
  • January 30, 2026

Hey ​@annmtt , Celine from Figma here, thanks for reaching out! I’m sorry you’re running into issues with your Education verification, but Figma for Education isn’t able to manually verify your account — please note all verifications must go through SheerID.

Figma's policy requires a school-issued email address for users to verify for the Education program. Since SheerID handles higher-education verification, any questions about email domain eligibility or alternative documentation will need to be directed to their support team.

If your school doesn’t provide student emails — or if this is your official school email — please contact SheerID so they can review and update their records.

You can contact them here: https://support.sheerid.com/en-US/help-center/contact-form. They’re best equipped to take a closer look at your case, thank you!

For more information, you can read our guide: Figma for Education