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Credits Discrepancy – Makeathon Event (Promised 10K, Got 3K)

  • June 10, 2026
  • 2 replies
  • 62 views

Lukhman

I'm a participant in the Makeathon hackathon where Figma offered 10,000 credits for Pro account users. However, my account was only given 3,000 credits per month, and I'm already down to ~736 credits left with the reset not until July 1.

This is really affecting my ability to continue working on my hackathon project. A few questions:

1. Did anyone else face this same issue with credits not matching what was promised?
2. Is there a way to request additional credits specifically for hackathon participants?

Best answer by Celyn_L

Hi ​@Lukhman, Celyn from the Figma Community Support team here. Thanks for reaching out. 

Could you confirm whether you received an email from Contra containing a promo code for the 10,000 credits?

If you didn’t receive the email, we recommend reaching out directly to hello@contra.com.

Thanks!

 

2 replies

Celyn_L
Figmate
  • Figmate
  • Answer
  • June 10, 2026

Hi ​@Lukhman, Celyn from the Figma Community Support team here. Thanks for reaching out. 

Could you confirm whether you received an email from Contra containing a promo code for the 10,000 credits?

If you didn’t receive the email, we recommend reaching out directly to hello@contra.com.

Thanks!

 


Lukhman
  • Author
  • New Member
  • June 10, 2026

Hi ​@Celyn_L , Thanks for the quick response!

Yes, I did receive the email from Contra with the promo code. I'll go ahead and apply it. Appreciate your help! 😊