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i don't see the team

  • June 17, 2026
  • 1 reply
  • 11 views
Lior Nirenfeld

I am the owner of appreel short drama projects. however i don't see the team manager and the dashboard with the invoices. please advise- who is the owner of Appreel's Team plan. See attached link to the project: https://www.figma.com/design/IgutMWH8eVGAlzSB7OXjAE/AppReel?node-id=27-2642&t=OBaG3C0eF2dyz2yM-1
 

Best answer by Celine_

Hey ​@Lior Nirenfeld , Celine from the Community Support at Figma here!  Our support team has already replied to your support ticket and is waiting to hear back from you to keep the investigation going. Please check your inbox and reply there directly so they can move forward. (For security and privacy reasons, we're not able to look into account or billing details publicly here on the Forum.)

While you're at it, here's something that might help put things in context: team ownership and project ownership work differently in Figma. Being a project owner doesn't automatically give you access to the team admin dashboard or invoices (that requires being the team owner or having admin rights). Worth knowing too: there's only ever one team owner at a time, and it's typically whoever created the team, unless ownership was transferred at some point.

If you're unsure who currently holds that role, the support team will be able to guide you and advise on how to get the right access or request an ownership transfer if needed. You can also check out ‘Team Permissions’ here in our Help Center for more context.

I'll close this thread here, please continue the conversation by replying directly to your support ticket so the team can look into it further. 🙏

    This topic has been closed for replies.

    1 reply

    Celine_
    Figmate
    • Celine_
    • Community Support
    • Answer
    • June 17, 2026

    Hey ​@Lior Nirenfeld , Celine from the Community Support at Figma here!  Our support team has already replied to your support ticket and is waiting to hear back from you to keep the investigation going. Please check your inbox and reply there directly so they can move forward. (For security and privacy reasons, we're not able to look into account or billing details publicly here on the Forum.)

    While you're at it, here's something that might help put things in context: team ownership and project ownership work differently in Figma. Being a project owner doesn't automatically give you access to the team admin dashboard or invoices (that requires being the team owner or having admin rights). Worth knowing too: there's only ever one team owner at a time, and it's typically whoever created the team, unless ownership was transferred at some point.

    If you're unsure who currently holds that role, the support team will be able to guide you and advise on how to get the right access or request an ownership transfer if needed. You can also check out ‘Team Permissions’ here in our Help Center for more context.

    I'll close this thread here, please continue the conversation by replying directly to your support ticket so the team can look into it further. 🙏

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