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I cannot edit my own file as the owner

  • April 14, 2026
  • 3 replies
  • 62 views
Harman

i cannot edit my own file and when i get the email to approve the edit it doesn't work even though the email is coming through on my own account please can i get some assistance

 

Also no matter what account i use to view my project it won’t do anything besides view it. 

Best answer by Celine_

Hey ​@Harman, I am Celine from the Community Support team! I am working closely with ​@djv .
I’ve checked in the backend and I can see that your issue has been resolved. (It seems that you were not log in with the correct account).

I’ve gone ahead to mark as solved and close the topic here, thank you!

This topic has been closed for replies.

3 replies

djv
Figmate
  • djv
  • Community Support
  • April 14, 2026

Hi ​@Harman, thanks for reaching out! 

This definitely sounds odd. I completely understand how this must be slowing down your workflow. 

If you own a Figma file but only have view access, the most common causes are being logged into the wrong account or the file being moved into a "view-only" project or team. Can you please check the following?

  • Verify Account: Ensure you are logged into the exact Figma account email address that created the file (Just in case you have multiple accounts.)
  • File Location: If you accidentally created the file in someone else’s project, they may have "view only" permissions set at the project level, which will override your ownership.

Hopefully these help! But if you continue to run into issues, I saw that you’ve already reached out to support directly on ticket #1849171. Someone from the team will review and be in touch as soon as they can. If you have any further questions, feel free to reply directly to support via email. 

Harman
  • Harman
  • Author
  • New Member
  • April 15, 2026

Hi, thanks for the reply.

I have already raised this with support under ticket #1849171 and sent them the file URL, but I am still waiting for a response.

The file is still stuck in view only even though it is my own file, so I am currently blocked from editing it.

Could someone please chase this with the support team or escalate it, as I need access back as soon as possible?

Thanks,
Harman.

Celine_
Figmate
  • Celine_
  • Community Support
  • Answer
  • April 16, 2026

Hey ​@Harman, I am Celine from the Community Support team! I am working closely with ​@djv .
I’ve checked in the backend and I can see that your issue has been resolved. (It seems that you were not log in with the correct account).

I’ve gone ahead to mark as solved and close the topic here, thank you!

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