Hello,
I have the full-seat and I am the admin, but I not able to use inspect mode. Moreover, I am not able to access dev-mode, even though I am paying for that mode.
What is the issue?
Thanks
Ty
Solved
Inspect Mode
Best answer by TyDavis
Hello Celine,
I appreciate the response. I performed a right click on the document and I needed to move the file to my folder after saving it as a copy. I can now inspect and make changes if needed. Very much appreciated.
Ty
Hey TyDavis, Celine from Figma here! Sorry to hear you're having trouble accessing Inspect Mode / Dev Mode despite having a Full seat.
This can happen when the file doesn't belong to the team where the seat was purchased.
I can see you've already reached out to our support team, thank you for doing it. They're best equipped to get this fully resolved.
I've added a follow-up note and I can see your case has been assigned to a support agent. To help them investigate more efficiently, please make sure to include the URL of the file directly in your ticket (#1835774). This will allow them to check your permissions and get a clearer picture of what's happening, thank you! 🙏
Hello Celine,
I appreciate the response. I performed a right click on the document and I needed to move the file to my folder after saving it as a copy. I can now inspect and make changes if needed. Very much appreciated.
Ty
Great, thanks for letting me know. I’ve gone ahead and marked as solved the topic here!
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