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Figma Weave Promotional Credits Not Applied to My Account

  • April 13, 2026
  • 1 reply
  • 34 views
ToneSegurado

Hi Figma Support Team,

I recently received an email offering 1,000 complimentary Figma Weave credits as part of a promotional offer for select Figma users. The email stated I could redeem the credits by creating a new Figma Weave account using the provided link and my Figma login before April 23, 2026.

I followed the instructions and used the link in the email to set up my account, but the 1,000 credits have not been applied. My account currently shows no promotional credits.

Could you please look into this and ensure the credits are added to my account? I'd also appreciate confirmation once the issue has been resolved.

Thank you for your help!

Best

Best answer by Junko3

Hi ​@ToneSegurado, 

 

Thanks for contacting us about the Figma Weave promotion. Sorry to hear the complimentary 1000 credits haven't been applied to your account.

 

For issues related to Figma Weave promotions, please email their dedicated support team directly at support@weavy.ai. They will be able to investigate and assist you further.

Thank you for your understanding.

 

A note for community members reading this thread:

We are running a limited promotion for select Figma users. If you weren't included in this offer, you can still try Figma Weave for free.

Sign up for a free account today to receive 150 complimentary credits to experiment with, which is plenty to get you started!

 

Thank you all for your interest.

1 reply

J
Figmate
  • Junko3
  • Figmate
  • Answer
  • April 14, 2026

Hi ​@ToneSegurado, 

 

Thanks for contacting us about the Figma Weave promotion. Sorry to hear the complimentary 1000 credits haven't been applied to your account.

 

For issues related to Figma Weave promotions, please email their dedicated support team directly at support@weavy.ai. They will be able to investigate and assist you further.

Thank you for your understanding.

 

A note for community members reading this thread:

We are running a limited promotion for select Figma users. If you weren't included in this offer, you can still try Figma Weave for free.

Sign up for a free account today to receive 150 complimentary credits to experiment with, which is plenty to get you started!

 

Thank you all for your interest.

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