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Good afternoon, I'm trying to export a file. I’ve been trying to over a month now. I’ve reached out for a tech call and still I didn't get an answer. Hoping I'm able to reach someone regarding about this problem.

Hi Figma team and community,I submitted my plugin "Сжиматор" (Plugin ID: 1611738222377740812) for review on March 6, 2026. It's been almost a month now, and the status is still "In review."I've reached out to reviews@figma.com twice (Request #1801098 and #1821232). Both times I received a reply from James confirming the plugin is in the queue, but with no estimated timeline.I completely understand the team is dealing with a high volume of submissions. However, a month-long wait is significantly impacting our launch plans.Has anyone else experienced similar delays recently? And could someone from the Figma team please check if there's anything blocking the review?Plugin details:— Name: Сжиматор— Plugin ID: 1611738222377740812— Profile: figma.com/@tolkunov— Submitted: March 6, 2026Thank you!

Hi there, I’m unable to publish a new version of the pligin this evening. The error only shows in the console, but I can see that the Author (Share As) section is empty, there’s no way for me to edit this.validation error INVALID_AUTHOR  vendor-core-26236cac…ecfa60.min.js.br:54 Error(s) from AuthorField.validate:[{…}] 0: data: currentValue: {user_id: '1538088927895590002'} [[Prototype]]: Object key: “INVALID_AUTHOR" type: "validation"  Can you advise?  

I am unable to log into my company's Figma account after my long leave. It asked for an authentication code or sent an SMS for two-factor authentication. However, I am unable to receive an authentication SMS on my phone.Since my work account got blocked, can not login post my topic, I used my personal account to add a comment to the ticket.I already opened a support ticket (#1815278 with my working account) on your official support website long time. But I haven’t received any response yet in my work inbox. Could you please help check on this and escalate this issue with our support team to get this fixed for on priority?

I need to cancel my ticket and would like to get a refund, but any time I try to start a chat I don’t get the right topic or resolution. Who should I contact/how can I complete the cancellation? 

Dear Team, I bought an extra dev seat accidentally &  I have not arrange it and i request a refund and cancellation for the seat I just bought.

HelloWe are implementing SCIM provisioning for Figma using Microsoft Entra ID with the new roles-based model.Setup:Figma gallery app (new template) Custom attribute roles (multi-value) Mapping: AppRoleAssignmentsComplex([appRoleAssignments]) App roles defined with values: Full, Dev, Collab, View Users are assigned to these roles (not Default Access)Issue:SCIM provisioning is working in the sense that users are created successfully in Figma, but the seat is not applied or updated based on the assigned role.No matter which role (Full, Dev, Collab, View) is assigned, the user ends up with the same seat in Figma.What we’ve checked:Users have explicit role assignments on the enterprise app Only one role per user during testing Mapping is set to “Apply always” No legacy SCIM schema is usedQuestion:Is there anything specific required for Figma to accept the roles value from Entra, or a known issue where the seat is not updated even though SCIM succeeds? Is there something we have overlooked a

I would like to get a refund for my ticket I purchased late last year. My information here:Confirmation #: 2531Name: Zeljka HasslerEmail: [redacted customer PII - DJV 3/27/26]

Hi, I submitted my plugin vcrowd - Virtual Audience Feedback for review more than 10 days ago and have not received any feedback or status update. Plugin: https://www.figma.com/community/plugin/1615848297704639701/vcrowd-virtual-audience-feedback The review guidelines mention a 5-10 business day window, so I wanted to flag this in case it slipped through. Happy to provide any additional info if needed. Thanks.

I have a button component from ShadCN, using the shadcn design library.I have a drawer. I want the button to change from hide to show as the drawer opens and closes. I’ve built a dead simple component with an open and closed state. Yet somehow, the only way to change the button text is to force it using variables… and since the icon is a nested symbol, it seems that it isn’t possible to change it. This is not how it used to work, and I'm incensed that this simple operation isn’t possible anymore. Just so maddening.

Hey, I've been building a Figma plugin and I'm noticing  white lines appearing at the bottom corners of the plugin container. I’m trying to remove it and having no luck. I’m wondering if this is an issue from Figma side.                                                                      What's happening:                                                     When the plugin displays in the modal, there's a white artifact visible at the bottom-left and bottom-right rounded corners. My plugin dimensions are 360px × 480px. The actual functionality works great but the UI display has this  white showing through. What I think is going on:                                             Looking at the iframe code, I see the outer wrapper has background-color: #ffffff which seems to be bleeding through when Figma renders the rounded corners of the container. It's like the   white background of the iframe is peeking through the corner radius. Weird thing though:                                     

Hello Community, Hope you are all keeping well. I had enrolled in the education tier pro version of Figma and been actively creating a personal project via an interactive map through leaflet plugin and suddenly at random have received "Account Limit Exceeded" plastered over the entire map?  “Account Limit Exceeded” issue for Leaflet Maps when it hasn’t been used at all this month. I have not even built anything this month, nor have I used any AI credits on Figma or Leaflet plugin for the month of March, so this seems odd since I have been very careful and have rationed my usage of credit allowance. There have been barely any visits to the created interactive map as it is a closed shared project between 2 people so there’s literally no chance for API calls on my behalf to keep the site active.  Based on my research, it is apparently a SheerID verification lock based on Figma forums, reddit and stack overflow responses but I got a response from SheerID stating there is no issue from thei

I previously used @pebly as my username, but now it says the unique handle is already taken. I’m also not sure if it may have been associated with a project at some point, but I can no longer access it from my account. My email is [redacted by moderator to remove personal information] - does anyone know how I might recover that handle? Thanks

When a Team Library variable collection is updated and republished, the Plugin API still returns stale variable descriptors in files where that library is enabled/imported.Specifically:figma.teamLibrary.getAvailableLibraryVariableCollectionsAsync() returns the expected collection figma.teamLibrary.getVariablesInLibraryCollectionAsync(collection.key) returns outdated variable names/keys the Figma Variables UI in the same file shows the new/current variables correctlyThis makes Plugin API data inconsistent with the actual library state visible in Figma UI.

Hello,I’m experiencing an issue with paragraph spacing in Figma. When I adjust the paragraph spacing settings in the text properties panel, there is no visible change in the spacing between paragraphs.Here are a few details about the issue:I am working with multi-line text blocks (not separate text layers). Letter Spacing adjustments work as expected, but paragraph spacing does not seem to have any effect. I have checked that the text is not constrained by auto layout or other overrides that might interfere.Could you please help me understand why paragraph spacing is not working in this case? Is this expected behavior, or could it be related to how the text is structured?Thank you in advance for your support.

Hi there, I have an unassigned draft file which I used to have access to but I can’t open it anymore.  I created it from scratch but I don’t know how to have access to it again Thanks!

Hi, I have updated and verified my profile into Educational plan. However, I still don’t have the interface with Professional features. It’s the case both in the desktop app and in the browser. I mainly want to create local variables and even though no layer is selected and I’m in the edit mode in the design file, it still doesn’t appear in the right panel. How can I fix that (I also just updated the app). I am also inserting the printscreens from my account for showcase.  

i was subscribed in 5$ plan then i caancelled it and i went back to free ,that was 1 or 2 weeks ago .today 28-mar-2026 , figma took 17$ from my card , iam not subscribed and i never subsscribed to a 17$ subscription .i want a full refund of the 17$ and i want figma to delete my payment info and my card from there data , this is not acceptable at all .

i was working on a project for 5 hours, then i accidentaly closed a project in figma and it just dissapeared. I have already checked another accs, recent, trash, teams (i was working on it in private project, not a team). I cant find it anywhere, i didn`t send a link and i didn`t share it anywhere

When I create a button component and I try to add interactions such as scroll to or an external link its mysterously not working in one site but it works in other site or it works for awhile but stops working. 

Struggling a bit with what I had hoped was easy. First time building in Figma sites.I have a button with typical states (default, hover, clicked, etc.) that I want to function as an anchor link to some information lower on the page. However, it seems that it is associating the ‘Scroll To’ functionality with the state instead of the overall component. I see the hover state and then nothing happens in the clicked state. It does work when I use “Scroll To” with another component that doesn’t have hover or clicked states. It also works fine with just a ordinary object.I have tried with both the Interactions (because you can animate the transition) and the Link method. Linking to another page from this button does not work either. Feels like bug, right? 

Hi everyone! I'm developing a Figma plugin that sends selected element data to OpenRouter API and receives HTML/CSS code.The issue: The request from the plugin never reaches the API. In the plugin console (Plugins → Development → Open Console), I see no logs from code.js at all, even though ui.html sends the message (I see a "button clicked" log).What I've done: code.ts compiles to code.js manifest.json includes networkAccess.allowedDomains: ["https://openrouter.ai"] API key is valid (tested separately in the browser) Use developer VM is enabled What could be wrong? Why isn't Figma loading code.js or executing the fetch call? Are there any additional settings required for external API access?Thank you! Screenshots

unable to use my rulers properly. horizontal guides not sitting well.

We are building maps for a wayfinding application. The colors, type, etc are set up as variables, including the line weight of walls. What we’ve found is that while hiding/showing various layers in design mode, the connection to the variable for the line weight breaks - which defeats the purpose of the variable all together.  Not earth shattering, but definitely not helpful. 

Hi Figma Support Team,I hope you’re doing well. I’m reaching out to report an issue we’ve been experiencing for the past couple of weeks related to our design system libraries.Despite having our color styles clearly defined and published in our design system, the color tokens are not visible or loading correctly in the Libraries panel. The color categories (e.g., Color/Primary, Color/Neutral, Color/Accent) appear in the list, but the actual color swatches are missing, and we’re unable to apply them to components or frames.I’ve attached a screenshot that shows how the library panel appears on my end.We have already verified:The design system is published and up to date The relevant libraries are enabled Other styles (typography, components) load correctlyThis issue has been consistent across multiple files and has been happening for the last couple of weeks.Could you please look into this and advise on next steps or potential fixes?Happy to provide additional details, share file links,