Charged for multiple accounts

Hey ​@etaylor34 , Celine from the Community Support team at Figma here. Thanks for reaching out. I'm sorry to hear about the unexpected charges.

I've gone ahead and created a support ticket on your behalf so our Support team can review your account and the charges you've mentioned.

For security and privacy reasons, we're not able to review billing or account-specific details here on the Forum. Please keep an eye on your inbox, as someone from our Support team will be in touch shortly. For reference, your support case is 2032205 sent your email address: exxxc.txxxx4@gxxxxl.xxm.
In your support case, please share directly:

• Screenshots of the charges or invoices
• The dates and amounts of the charges
• The email address(es) associated with your Figma account(s), if you think multiple accounts may be involved
• Any other relevant information that might help explain what happened

In the meantime, just to share a bit of general context: sometimes what appear to be duplicate charges can be caused by separate subscriptions, prorated adjustments, or other billing events. Our support team will be able to review your specific account, explain exactly what happened, and let you know if any action is needed.

Thanks for your patience and please continue the conversation directly through your support case if you have any further questions as they’re best equipped to investigate it. Thank you!

Update: The support agent has replied to you and is waiting for your response to investigate it further. Please check your inbox when you can, thank you!