Rolling out: Projects become folders 📂 ✨
Hello.
I canceled the plan immediately after payment, but it seems refunds aren't possible online. Could you please assist me?
Thank you.
Hey ​@fredhasanli, thanks for reaching out!
I can't look into account specifics on the forum for security reasons, but I can point you to the right place to get this reviewed.
Here's what I'd suggest:
Once you've submitted it, someone from our customer support team will follow up with you directly on the ticket.
In the meantime, if you want more general context on how payments and invoices work, the Guide to billing at Figma article is a good one to check out.
Let me know if anything's unclear!
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.