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마르띠노
New Member
July 24, 2026
Question

구독 결제 환불 요청 드립니다

  • July 24, 2026
  • 1 reply
  • 22 views

안녕하세요, 오늘 결제날로 카드결제가 계속 되는데, 저는 구매 취소를 원합니다. 지금 아예 안썼어요. 구독 취소 저번에 찾다가 못찾고 방치되었었어요.

1 reply

Gayani_S
Figmate
Community Support
July 24, 2026

Hey ​@마르띠노, thanks for reaching out! I'm replying in English, so let me know if anything needs clarifying.

I can't look into account specifics on the forum for security reasons, so the best next step is to submit a request through our Support Hub. That way a member of the team can pull up your account and take a proper look at the charges.

In the meantime, you can review your current subscription and seat details yourself under Admin > Settings > Plan, or check your billing history under Admin > Billing. That'll show you what's currently active on your account. The Manage billing on the Professional plan article walks through how seats and billing terms work if you want more context while you wait to hear back.

 

 

Let me know if you have any further questions!