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Question

Figma Make files disappeared

  • July 24, 2026
  • 1 reply
  • 23 views
Urja Ingole

 

Hi everyone,

I'm hoping someone has encountered this before.

I created several prototypes using Figma Make but now, every Make link opens gives an error saying “This make file may have been deleted, moved, or made unavailabale”.

Here's what I've already checked:

  • Logged into the correct account (my university account).
  • Searched all drafts, projects, and teams.
  • Checked the trash in every workspace I have access to (with all the filters, created by me, created by anyone/others)
  • I don't have another Figma account.
  • Other students in my class can still access their Make files, so it doesn't seem to be related to university accounts.

    Following are the links to my file:
    [ file links redacted by forum moderator to remove PII]

    Has anyone experienced this before? Is there any way to recover Make files that don't appear in the trash or file history?

Any advice would be greatly appreciated.

1 reply

Gayani_S
Figmate
  • Gayani_S
  • Community Support
  • July 24, 2026

Hey ​@Urja Ingole, thanks for reaching out!

Thanks for the thorough troubleshooting you've already done.

I can see a support ticket (#2031197) is already open for you, and someone from our team will be in touch to take a closer look at your account directly.

While that's in progress, a couple of things worth checking since Figma Make files follow the same file structure as regular Figma files:

  1. Under Drafts, check the Deleted files tab specifically, not just each project's own trash. If a project was deleted rather than the individual file, this is where it would show up.
  2. If your university account has access to more than one team or organization, check the trash within each one separately. Trash doesn't carry over between teams.
  3. If anyone else had edit access to your Make files, it's possible one was moved into a different project rather than deleted. Worth a quick check if you shared any of them.

I can't look into account specifics on the forum for security reasons, but our support team will have the tools to dig into what happened on their end once they're in touch.

For more on how file trash and restoration works, this Delete and restore files article walks through the details.

Thanks for your patience while this gets sorted! 

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