shareing restricted

Hey ​@Dahara, thanks for reaching out! Sorry you're running into this.

To help track down what's happening, could you share a few details?

• What's the exact message you see when you try to share (a screenshot helps if you can post one)?
• Does it happen for all files/projects, or just one specific file?
• Are you trying to invite people directly, or share via a link?

That'll help us figure out whether this is an account-level restriction or something specific to that file's sharing settings, so we can point you in the right direction.

it is the same for file or project

Hey @Dahara, I've gone ahead and opened a new support ticket for you. Your ticket number is #2032068, for reference. This one's being routed directly to the team who can properly review account-level restrictions like this, so it should get the right eyes on it.

You'll get an email confirmation for the ticket. 

Someone from the team will be in touch with you soon, appreciate your patience in the meantime!