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Figma Make is stuck. It either returns a connection/API error or it just returns the prompt that I have asked. It is not able to process anything concretely.Can someone help me with this? It has been a very irritating experience and I've been retrying for several hours and nothing moves. I tried to log out my account, tried to switch from desktop to web. But nothing works. I'm on Mac OS btw.  

Hello! I have been trying to be a big advocate for Slots at our organization, and I have been enjoying the flexibility they bring. That said, there are some interaction aspects of Slots that are making the overall experience of using Figma worse. These seem like a Bug.The one I want to point out there is “selecting other elements becomes harder when a Slot is in place”. When trying to select layers on a totally different frame or section, if there is a Slot in a component “under” those layers on a different frame, dragging a box out selects both groups of items, which doesn’t make any sense to me.If you take that same scenario and detach the component, the problem no longer exists. This seems like an inconsistency with how Slots are architected in Figma, or something. Really frustrating!The recording below perfectly demonstrates this issue.

As an e-commerce designer based in China, I create product hero images and detail banners for e-commerce platforms with Figma. All designs must be exported as raster images. I found that images exported from Figma appear noticeably blurry compared to Photoshop under the exact same canvas size settings.Our current workaround is exporting assets at 2x scale in Figma, then scaling them down to the original required size in Photoshop manually. I hope the Figma team could improve the built-in export rendering quality to achieve the same crispness as Photoshop at native resolution.

I am having trouble with a PDF file exported from Figma. I created it using a 1080:1920 aspect ratio. The file size is 13 MB, but Adobe Reader and web browsers struggle to open it. I have tried adjusting the settings to lower the quality, but the file remains difficult to open.

I noticed recently that the variable search suggestion is quite broken when I enter my queries. Below is a screenshot of me writing my query to filter down my results. But you can see the results don’t filter correctly. This as been the case for a while now.   

Firstly, I misclick the teacher’s verification and Sheer ID tell me to submit the teacher’s docs, so I re-submit the verification in student role and successfully get Sheer ID verified. At that time, all locked team was switch to education. Then, after I change my email to my normally used one, everything was broken. The verification status suddenly changed into locked. I resubmit verify, and it always said "This offer has been used! ". Help me to solve this bug and recover my educational status.   

So I’ve been getting charged for the Professional plan for quite some time. Issue is, I haven’t been receiving the Professional plan. Whenever I try to start another file, I get something like the attached image saying Starter is my current plan.I was messaging back and forth with someone from Support yesterday, but she’s been ghosting me for the past 22 hours. 

I have a design library with styles, tokens, variables, components etc all set up and published.I’m trying to use this to create a kit in Figma Make but when I choose the design library, when I click in the components folder, it says ‘no components were extracted from this library’ and I don’t know why.

I ran out of credit after the few first prompts and again I am on the Figma dev team for Code i Operations, Please allow me maximum credits and also assign me an agent for Figma.com for Cross Synergetic Work Flow for Internal Exponential Work QualintityI need Unlimited Credit as we were working on before to trade with developmental Advancements for Figma to be the best at best pace forever Remember or Deal?

I’ve seen another topic with a similar issue, but that was marked as solved because they found a workaround. I’m still looking for a real fix.  M5 Pro Mac, on Tahoe 26.5.2.Wacom Intuos Pro, driver is current.Currently only a full computer reboot resolves it, and who knows for how long.

Since the “search inside the color field”-feature has been introduced, I am experiencing inconsistency in the search results when I search for Variables.1. searching in the color field (correct ✅):2. searching in the color library panel (incorrect ❌):3. searching in the color library panel, but omitting the first layer in the token's path (correct ✅):I think the key is that the library search seems to have a bug in the search algorithm. Only when I omit the first layer in the token's path, I get the correct result just like when I search with the search-in-color-field functionality.

I have 3,000 personal AI credits and access to a shared team pool of 7,500 credits.I would like to clearly understand when I have used up my personal credits and when my usage starts being deducted from the team pool.At the moment, this is very unclear in Figma Make. There doesn’t seem to be a clear indicator showing:how many of my 3,000 personal credits I have used, how many personal credits I have remaining, and whether a given prompt is currently using my personal credits or the team’s shared credits.This lack of transparency is causing confusion within our team, as we cannot easily tell when individual usage starts consuming the shared team allowance.Could you please clarify how I can monitor this, or consider adding a clear indicator in Figma Make showing when the personal allowance has been exhausted and usage has switched to the team pool?

Hello, Figma Support.  I'm having an issue with Figma shaders beta. I try to use the pattern reflection shader, I get the error "Shaders require WebGPU support. Click to learn more." I'm using an HP Chromebook with Chrome OS version 150.0.7871.23. Chrome reports WebGPU as hardware-accelerated, but the error persists in new files. So my hardware may not be compatible. Could you please confirm whether shaders are supported on this device or if there's a workaround?P.S. On Chrome OS, it is impossible to install custom fonts at the operating system level, which prevents us from using any external fonts in Figma that aren't already included by default. Since local OS installation isn't an option on this platform, are there any plans on your roadmap to bring a workaround, direct font manager, or native support for Chrome OS (and Linux) users in the future? 

안녕하세요. 저희 회사는 [Redacted by moderator - 2026/08/13] 계정을 사용하고 있습니다.저희 팀원을 늘려서 연간 결제로 하려고 했는데, 실수로 [Redacted by moderator - 2026/08/13]를 연간 결제를 신청했습니다.[Redacted by moderator - 2026/08/13]  계정에서 [Redacted by moderator - 2026/08/13]를 초대해서 권한과 결제 금액에 대해서는 인지했고, [Redacted by moderator - 2026/08/13]로 등록 결제된 내역에 pro 대해서는 환불 부탁드립니다.

Hello everyone!For several days now, I've been completely stuck on my project, which I've been working on for almost a year! I'm getting an error every time I generate a prompt: srid_PEV5JTJ9MPXJM3VMJ83EXEAE8I've already tried everything (opening the project without preview, clearing the context and chat history (fails every time I try to clear the context), restoring a previous version), but nothing works; I still get the same error.I opened a ticket, but I haven't received a response, which I find frustrating considering the billing amounts. The delay is very/too long; we can't afford to be constantly blocked.Duplicated the project isn't a solution for me!How can I request an escalation? What can I do?Thank you so much in advance for your invaluable help!

Hello,I am a Brazilian user and I was charged today for an annual Figma subscription. Although the entire website was displayed in Portuguese, I did not realize that the subscription price was in US dollars.I did not understand that I was agreeing to an annual subscription billed in USD, and unfortunately, I cannot afford to pay this amount. I would therefore like to request the cancellation of the subscription and a full refund of today's charge.I would really appreciate your understanding and consideration, especially since the charge was made today and I am contacting you immediately after noticing the issue.Thank you very much for your help.

All my agents claim lost connection to internet. All the other software still maintain connection, so that’s not the issue. 

Dear Figma, I did not sign up for auto-resubscription, and as my school project is done, would no longer need to use Figma anymore. However, I still recieved a billing payment which greatly impact my financial issue (as a student, I have very tight budget). Please proceed quickly and give me a refund. I would appreciate it if you could review my request and process a refund as soon as possibleThank you for your help.Khanh Van

Hi Team, Owner Martin Stjernegaard is inactive(left the org) for this figma team - “TDC Brands - Wholesale” (team link redacted by the moderator due to PII) Could you please transfer ownership to below users.Nichlas Bruselius (email redacted by the moderator due to PII)Anne-Kathrine Kolby (email redacted by the moderator due to PII) Team name : “TDC Brands - Wholesale”Transfer ownership to - Nichlas Bruselius (email redacted by the moderator due to PII)Anne-Kathrine Kolby  (email redacted by the moderator due to PII)

I need to transfer ownership of an existing public Community plugin from my old Figma account (redacted by the moderator due to PII) to my current Figma account (redacted by the moderator due to PII). Both accounts belong to me, but the old work email no longer exists, so I cannot access the original publisher account to update the plugin. The plugin is this one: https://www.figma.com/community/plugin/1422956196270075203 and also this one https://www.figma.com/community/plugin/1550855685446984040/clean-svg-export Please help transfer the plugin ownership so I can publish updates from my current account.

Hello in the lesson today using auto layout my resultbis different from that of the tutor.How can i get this correctly  

Hi everyone,I’m having an issue with Figma Agent / Figma AI in design files and I wanted to know if anyone else is experiencing the same thing.I’m trying to use Figma Agent to analyze a website URL and help create visual ideas/illustrations for a website project. The prompt is not extremely complex anymore, but every attempt returns:“Something went wrong”with a UUID error ID.So far I received these error IDs:5a94dcf7-e741-4fdc-affb-945bde7af615 2e1e1446-5d05-450f-bfc6-e654aa148468 93aab9ee-acb2-44f5-beeb-097ce2f93e1dI checked the Figma status page and everything appears operational. I also tried both the browser version and the Figma desktop app, but the issue still happens.I contacted Figma Support but haven’t received a response yet.Has anyone else had the same “Something went wrong” UUID error with Figma Agent or Figma AI recently?Any help or confirmation would be appreciated. Thanks!

재학 증명서를 제출하고 마지막 단계로 메일에서 인증 버튼을 누르면 위 사진과 같이 인증을 계속 할 수 없다고 뜹니다. 해당 건을 어떻게 해결 해야하나요?

I’m currently using a verified Educational account on Figma, and I wanted to kindly request access to the new Figma Agent and AI features.I’m a UI/UX and Product Design student, and I spend a lot of time learning design systems, product thinking, and modern workflows inside Figma. After seeing the new AI updates, I’m really excited to explore how these tools can improve my learning process and help me grow as a designer.A lot of students like me are trying to stay updated with the future of design, and having access to Figma Agent would be incredibly valuable for learning, experimenting, and understanding AI-assisted workflows in real product design environments.I would really appreciate it if my educational account could be considered for access, even as part of a beta rollout.

Component structure:I have an Input component.Inside Input: Slots Label The Label component is inserted into the slot.The Input component has two variants: Default Disabled The Label component itself does not have a Disabled variant.The text color is changed directly inside the Input variants. In the Default variant, the label text uses the default text color. In the Disabled variant, the label text uses the disabled text color.  label componentinput componenttext colors When I insert a copy of the component as a child element and switch variants, everything works fine.But if I change the text first and then switch the variant to Disabled, the text color does not change.  I tried the same setup without using slots, and everything works correctly. The text color updates as expected.HELPPPP!!!!