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I have been encountering an issue with Ctrl + Right click to see the layers. it works in browser and not works in the Figma App.
Is there a way to remove libraries on project/ team level which was enabled on organization-wide level by admin? Without need of organization admin.I can't see these libraries in admin panel as a workspace admin, neither in Team or Project settings. Users can manually remove these libraries in each file, but we have whole teams working with specific local libraries
I’m designing a website in Figma, and my design is built with Auto Layout. I’ve now switched to present mode to test my prototype. However, elements look different in present mode than they do in the design. The layout looks broken in the preview. But in the design, everything is working as it should, including the responsibilities. Do you have any idea? Design:Present / Preview
Last Friday I had ~20 files in my Draft folder, now they’re no longer there. I raised support ticket #1910647 yesterday, but haven’t had any response.I had two Figma profiles/accounts that I could switch between using the dropdown — a free personal account and a seat within my previous client’s plan. I had stopped working with that client in February and have had no access to their file folders since then, however that Figma profile was still visible within the dropdown. As far as I was concerned, the files I had saved in Drafts were under my free personal profile.Yesterday I went to upgrade my free account to a Pro account, but realised when the upgrade form opened that it was listing my old client email address. I tried to change to my personal one, and was asked to sign in again. It wouldn't accept my password, so I reset it. After signing in I noticed my Draft folder was empty and that the old client profile was no longer visible within the dropdown.Could the ~20 files I thought I
Somewhat related to other reported slot issues, but I haven’t seem this particular issue reported: I add a slot to a component instance, and set it to fill the slot container’s widthI duplicate the component instanceIt loses the fill constraint and it reverts to fixed width I haven’t tested if this is an issue for other scenarios (eg. ‘hug’ constraint)
We are experiencing rendering issues between Figma and Zeplin during screen sync.Our screens are separated into different pages based on functionality, and all UI elements are built using components from a centralized Design System.When switching between pages in Figma, some components appear visually broken or incorrectly rendered. In order for them to return to their correct state, we need to double-click the component manually.Since Zeplin captures a snapshot of the screen during sync, these rendering issues are also uploaded to Zeplin and appear there as well.Has anyone experienced something similar or found a workaround for this issue?
When trying to open the Code Connect UI, i only see the Publish Library button, not the “Library >” menu as is stated in https://developers.figma.com/docs/code-connect/code-connect-ui-setup/. We have already published this library. Why can’t i access the Code Connect option? There are some naming conflicts in a few of the components which need resolving, but i don’t see why this should stop me applying code connect to the remaining components? Any suggestions why i cannot see the Code Connect UI option?
I started experiencing the issue this week. I’m reviewing a design I made previously using slots and components we have since forever. The horizontal size of the table cells are setting to random values even after fixing it manually. I manually set the cell size but after a while it sets to something completely random. I experienced something similar before, but the instances go back to normal after clicking on them, this issue is not solved by just clicking on them. I’m I doing something wrong? does anybody experience the same?
Hey everyone! I have a question about component variant switching and text strings. I’m trying to build a link sidebar, I made component variants for it (title, subtitle, active subtitle). When I use this components in my design and fill in appropriate link names, then switch a single link to an active variant, it switched the text to component’s text, not the one I entered.How can I go about it to prevent it from switching?Creative text variables is not really viable because that’d be a lot and not useful imo. Here is the example:BeforeAfter:
Hello,I contacted support previously regarding a refund request and cancellation of my Professional plan. At that time, I was told that I would no longer be on the Professional plan, but my account still shows that I am subscribed and that another charge will be made on May 20.I have not used Figma since last month, and it seems that the cancellation of the subscription was not processed correctly.Could you please cancel the Professional plan and make sure that I am not charged on May 20?I would really appreciate your help in resolving this issue as soon as possible. I only received an automated AI response to my previous email, and I would appreciate it if a support representative could reply directly regarding my subscription cancellation request.Also, I cannot find the invoice or billing details in my account. Could you please let me know where I can view the invoice and send me a copy of it as well?Thank you.
My Figma account suddenly got suspended, and it contains extremely critical client files and ongoing work. I’m very anxious, and If I can’t recover the files on time, my client may charge me a very heavy penalty.I’ve already opened support ticket #1914447. Has anyone faced something similar or successfully recovered access/files after an account suspension?Any guidance would really help. Thank you.
Hola, buenas tardes. Me pongo en contacto, debido a que estoy cursando un curso en Coursera sobre UX/Ui y he visto que en su caso se puede obtener la licencia de estudiantes si estás realizando uno de esos cursos. Me gustaría que me ayuden, ya que tengo todos los datos necesarios para poder verificar que soy un estudiante actual y asi facilitarme el uso de los recursos que supuestamente están a disposición de los estudiantes.
I need to get back the student verification :(( it doesn’t work the verification with my email address frrom the UTEZ
Hello all,I am creating a scroll story. I currently have my main landing page and on it has mobile version or desktop version. Ideally, I would love for the user to click on desktop and it navigates to the desktop version (1440x1024) or if they choose their mobile, then it navigates to a mobile version (440x956). Is it possible to have it all laid out and consolidated in one project?
Do anyone has the same thoughts on this?
hi, im just trying weavy for fun and i imported a starting pic, a prompt and a model kling v3 via replicate, link, now after i connected the model to both the picture as the starting picture and the prompt to the prompt the model still doesn't run somehow, i couldn't provide ss unfortunately but whenever i clicked run model then clicked accept it wouldn't do anything, neither take credits nor create any results, i have waited since 11/12 pm and nothing has happened so i don't believe i need to wait edit 1: i forgot to mention that i checked the task manager in the top right and it showed me no tasks
Hi,I need urgent assistance. I created a full interactive dashboard prototype in Figma Make, then added a homepage and login structure. When I tried to edit a single section on the homepage using Point to edit, the platform deleted the entire project except for the edited div.My website, dashboard, and two weeks of work are completely gone.I cannot revert the changes because the entire file structure and codebase were deleted — there is nothing to restore on my end.I urgently need to know if you have any versioning or backup system that can recover the project immediately. I was scheduled to present this to investors today, and this loss is critical.I contacted support three days ago but still haven't received a response.Support ticket: 1629841Please escalate this and help me retrieve the project as soon as possible.Thank you.
Hello Figma Support,I would like to cancel my Professional subscription immediately.I subscribed in April for only one Professional Full seat, which cost $20.00 USD. I understood that the subscription would renew monthly for approximately $16.00 USD.I did not request any additional seats or billing adjustments, and I do not need them.However, my current invoice shows:Billing adjustment: $18.00 2 Full seats (May 8, 2026 to June 8, 2026): $40.00 Total: $58.00 USDThis is not what I subscribed to.I only had one Full seat in April, and that is the only plan I wanted. I do not understand why my account now shows two Full seats and additional charges that I did not request and do not need.Please:Cancel my Professional subscription immediately. Cancel the billing period from May 8, 2026 to June 8, 2026. Remove the extra seat and all additional charges that I did not request. Charge me only for the actual days I used the single Professional Full seat from May 8, 2026 to May 14 2026. Ensure that
hi, I have already raised a request 1881334 - No one is responding on the same.Can you please resolve?I dont want the charges to get inflated further Thanks
Whenever I reduce the opacity of a frame, the stroke opacity also gets reduced automatically. In many design cases, I want the frame background to become transparent while keeping the stroke fully visible.Currently, both the fill and stroke opacity change together, which makes it difficult to achieve certain UI effects and design styles.It would be very helpful if Figma could provide:Separate opacity controls for frame fill and stroke or An option to preserve stroke opacity while adjusting frame transparency
Number: P1DUDAJW-0003제목: 중복 청구로 인한 시트 수량 오류 확인 및 환불 요청의 건안녕하세요, 피그마 지원팀 담당자님.저희 워크스페이스의 유료 시트 추가 및 청구 금액에 오류가 있어 확인 후 환불을 요청하고자 문의드립니다.저희 팀은 지난달 데브 시트(Dev Mode Seat) 1개를 먼저 결제하여 사용해 왔으며, 이후 디자인 풀 시트(Figma Design Full Seat) 1개를 추가로 구매하였습니다. 결과적으로 데브 시트 권한 1명, 풀 시트 권한 1명으로 총 2명의 인원만 유료 권한을 보유하고 사용했습니다.그러나 이번에 발행된 인보이스(Invoice)를 확인한 결과, 실제 사용 인원과 다르게 풀 시트 2개, 데브 시트 2개로 수량이 중복 청구되어 총 90달러가 결제된 것을 확인했습니다.실제 이용한 수량(데브 1, 풀 1)을 초과하여 잘못 청구된 부분에 대해 내부 데이터 확인을 부탁드리며, 초과 결제된 금액에 대한 환불 처리를 요청드립니다.감사합니다. Subject: Request for Refund due to Billing Error (Incorrect Seat Count on Invoice)Dear Figma Support Team,I am writing to request a review of a billing error on our recent invoice and a subsequent refund for the overcharged amount.Our workspace initially purchased and paid for 1 Dev Mode Seat. Later, we added 1 Figma Design Full Seat. Therefore, we only intended to use and have assigned paid permissions to a total of 2 seats (1 Dev Seat and 1 Full Seat).However, according to our latest invoice, we
Since a few months I have a bug where I cannot correctly paste components, items, anything into some components (in a set). This is quite frustrating and makes my workflow so much harder then necessary. This bug wasn't there before and since I use this almost daily it cost me a lot of extra time.. I think this video and file provided a lot of details: In the attachment the .fig file
Layer structure: (i recognize its pretty deep/complex.)(component) Layout pattern for application Slot Grid Layout Frame (dashboard) Auto layout frame (panel) Grid Layout Frame (table) (component) Table Cell (subcomp) tablecell content (subcomp) button (hover/active states) ← This does not work (component) Row State (hover/active/selected states) ← This works
would like to report an issue related to the Collab seat subscription and request a subscription adjustment.I subscribed to an annual Collab seat by mistake, based on the understanding that it would allow me to freely create and manage multiple projects and design files, which is the main reason I use Figma. After subscribing, I discovered that the Collab seat has significant limitations that prevent me from creating multiple projects/files as needed, making it unsuitable for my workflow.These limitations were not clear to me at the time of purchase, and as a result, the subscription does not support my primary use case.Instead of requesting a refund, I would like to ask if there is a way to: Convert my annual Collab seat subscription To a monthly Full seat (Professional seat) Or apply the remaining balance as credit toward upgrading to a Full seat This would allow me to continue using Figma properly without losing the value of the subscription I already paid for.I appreciate your
Hello, I can not edit my own file in figjam. I know I have two accounts to figma, but I can not figure out which one owns my file that I can not edit. I suspect there is a third account that I can not sign into - since I am missing some files. I have created a student profile with my school email, and I suspect there was a regular account with the same email address before turning it into a student account. Could you please help?
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