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I recently migrated my typography system from raw text style values to Variables-based values using breakpoint modes.Previously, all text styles were defined with fixed values (font size, line height, font family, font weight, etc.). I then replaced those raw values with variables connected to typography modes for responsive breakpoints.The migration appeared successful inside the Foundation library file. All components correctly inherited the updated typography values and display the expected styles. However, after publishing the library, many instances in consuming files did not update correctly. Instead, they seem to retain stale typography metadata. I am seeing two different issues:Issue 1 — Old style names remain visibleIn some text layers, the instance still displays the old style name even though the main component uses the new style.Example:Main component: Body L Bold Instance: Text L BoldThe instance is clearly showing the old style name, despite being linked to the updated st

Why isn’t simple formatting working?  

Since the latest version (126.6.12) I’ve been struggling to open certain files in the DESKTOP app. I get the following message - Something went wrong...Our team is looking into it now. If refreshing the page doesn't work, check our status page for updates.Files open fine in web browser.

For the past couple days, page names are invisible but pages are still there. See the hidden blank page names between Assorted and Archive? We can click and open them, but we need to memorize which page is which. 

I no longer have the "Show Agents on canvas" setting. It appears to have been removed. Please restore this option as soon as possible. I can't work effectively with the Agents panel appearing on the canvas all the time, and I need the ability to hide it.

안녕하세요 Figma 지원팀,오늘 실수로 구매한 Dev 좌석 2개에 대한 환불을 요청드리고자 합니다. 저희 팀에 실제로 필요한 것은 Full 좌석 2개인데, 실수로 Full 좌석 1개 + Dev 좌석 2개를 구매하게 되었습니다. 해당 Dev 좌석 2개는 프로젝트 작업에 사용되거나 할당된 적이 전혀 없습니다.Dev 좌석 2개를 환불해 주실 수 있을까요? 환불이 완료되면, 저희가 필요로 하는 Full 좌석 2개를 맞추기 위해 Full 좌석 1개를 추가로 구매할 예정입니다.계정/워크스페이스 정보:팀/조직명: [hani] 계정 이메일: [Redacted by moderator - 2026/07/09] 인보이스/주문 번호: [WOKL2GHS-0001] 구매일: [2026.07.06]추가로 필요한 정보가 있으면 언제든지 말씀해 주세요.감사합니다.hanhee 드림Hi Figma Support Team,I'm reaching out to request a refund for 2 Dev seats that were purchased by mistake today.What we actually need is 2 Full seats for our team. However, we accidentally purchased 1 Full seat + 2 Dev seats instead. The 2 Dev seats have never been used or assigned to any project work.Could you please refund the 2 Dev seats? Once refunded, we plan to purchase 1 additional Full seat to reach the 2 Full seats we actually need.Account/workspace details:- Team/Organization name: [hani]- Account email: [Redacted by moderator - 2026/07/09]- Invoice/order num

Hello Figma Support Team,I need your assistance with an account and subscription issue.I had an active Figma Professional subscription on my company email account, which was billed for the period 7 June 2025 to 30 June 2026.At the end of June, after leaving my previous company, I created a new Figma Professional subscription using my personal email account and transferred all my teams, projects, and files to it.The problem is that my previous company email account is no longer accessible because the email address has been deactivated. As a result, I cannot log in to that Figma account to cancel the old Professional subscription.Additionally, my personal Figma account has been locked as of today, leaving me unable to access my work.I would appreciate your help with the following:Cancel the Professional subscription associated with my previous company account as soon as possible. Help me regain access to my personal Figma account. Advise if you need any information from me (such as billi

Hello Figma Support,I'm unable to access a Figma file that I previously had access to in a team on the Free (Starter) plan.Owner account: (redacted by the moderator due to PII)File URL: [redacted by forum moderator to remove PII]When I open the file using the original URL, it displays a "Request access" prompt instead of opening the file. I believe I previously had access to this file and would like to understand why my access was removed or whether the file was moved.Could you please: Verify whether the file still exists. Confirm whether my access was removed or changed. Help restore my access if possible, or advise on the appropriate next steps. Thank you for your assistance.Arbaaz Khan(Screenshot redacted by the moderator due to PII) 

 I’m on a Figma Professional plan and have an Open Session enabled on a FigJam file. The session works correctly on desktop - visitors can access the guest name-entry screen and edit without an account. However, on mobile, visitors using the exact same open session link are forced to sign up or log in instead of seeing the guest name-entry prompt. Steps to reproduce: 1. Open the FigJam file and click Share2. Enable Open Session (confirmed active, 24-hour window showing)3. Copy the open session link4. On desktop: visitor opens the link, sees the guest name-entry screen, can edit with no account - works as expected5. On mobile (tested on iOS and google phone): visitor opens the same link and is shown a Sign up / Log in screen instead, with no option to continue as a guestThis looks like a platform-specific (mobile web) bug in how the Open Session link is being handled, since the identical link works fine on desktop.

Some members of my team have suddenly been unable to view Figma files they were previously able to access an hour ago.I have checked that the User Group has View access to the Team and I have also checked that the affected people are in the User Group. I have tried asking the users to restart and I have tried removing the User Group from the Team and re-adding them.My current workaround is to manually invite users individually to the team. 

I need help with a billing issue. My teammate was previously an admin on the team “El equipo de MARIANNE FLOR SALAZAR CABELLO”, but I she no longer has access to it and she is still being charged for Professional Full seats on invoice Q1CF0YMS-0002 dated Today, July 07, 2026. My open ticket is 2002810. I need help stopping future charges tied to this team. For the problem I still went back to the team. A few weeks ago, we canceled a plan and we removed the card from the team’s payments. Now, months later, an amount of 127 dollars was charged to the account of someone who was no longer in the group and who, as I mentioned, had already removed their card. However, the charge went through and the receipt was sent to me, but in the project it still shows that we are on the free plan, and it also doesn’t allow us to view the transaction from the file browser. We want a refund of the money, and we would also like to know if it’s possible to completely remove the card information because it s

There is no slider to quickly resize the text.While working with text, the editing panel has sliders for quickly changing the line spacing of the text and the distance between letters, but the same is missing for the text size.Thank you!  

Hi, your product is great but it’s so difficult to use and navigate. I can never find the files I need.

I'd like to change to a refund or monthly subscription after paying the annual subscription fee. I didn't use any paid plans. I pressed the payment button without knowing there were two check boxes, and I thought I would ask you again when I made the payment, but it was paid right away.  Please change your monthly subscription as soon as possible.

My refund request (ticket #1997125) has been waiting since july 4 with no response from support. Is this normal? Is there any way to get my ticket reviewed?

원래 는 3만원~4만원대로 거래 하는  정도 … 요금제 결제 취소도 취소하고 결제돼서 보기놀랐어요 …  환불 부탁드립니다.. 저 돈이 없어요 월세내야해요 5만원에 인생이달려있습니다 … . 

With a nice collection of CMS articles in Figma I could not figure out how to cross-link them. I was about to add a link to the content in rich text editor, but pages for CMS are not listed there. I would expect it to be work the same way as links work in ‘interaction’ mode: selecting the CMS page than the slug. Is there any (other) way to achieve this? Is there a plan to add/fix this?

Account: Professional planFile: HolyMomma.co (file ID: 3i3DklvXxH2VM5fi8xtRMk)URL: https://www.figma.com/make/3i3DklvXxH2VM5fi8xtRMk/HolyMomma.co Issue:In Settings > Domains > Connected domains, clicking "Connect a domain" opens the field/button but it immediately gets stuck on an infinite loading spinner and never progresses to the form where I'd enter my domain (holymomma.co) or receive the DNS records to add. Steps to reproduce:1. Open the file above2. Click the settings gear icon (top right) > Domains3. Under "Connected domains," click "Connect a domain"4. The button is replaced by a spinner that never resolves What I've already tried (all failed the same way):- Multiple full page reloads- Opening in brand-new browser tabs- Logging out and back into Figma, then retrying- Waiting 10+ seconds on the spinner- Removing a previously-connected domain and re-adding it (also got stuck) Additional notes:- No errors appear in the browser console during the stuck state- No related ne

Is there a tool/feature to turn these color blocks into Color Styles in Figma without manually building it?

I encountered a weird problem with some components. Sometimes when I click on the specific component variant all property values are cleaned (without changing anything in them) and I get a warning about layer invalid name (or corrupted property values when I try to publish a library). When I look on the left panel with Layers, variant name looks perfectly fine but still I need to handle property values manually in the right panel.I don’t know what are the steps to reproduce this issue. It happened several times with various components. 

Hi Figma Support Team,I cannot receive the Figma registration email, so I’m unable to complete registration or sign in.My email address is:(redacted by the moderator due to PII)According to our company’s technical team, the issue may be caused by a previous failed email delivery. When I first tried to register, my email address may not have been fully active yet or may have had a temporary issue. This likely caused Figma’s registration email to bounce, and my email may have been added to a bounce suppression list. Since then, I have not been able to receive any Figma registration emails.I have already submitted a support request. My ticket number is:2003875I was instructed to send this message:“Here is my e-mail: (redacted by the moderator due to PII).Please remove my email from the bounce suppression list.”However, I have not received any response or resolution yet.Because I cannot sign in to Figma, I’m also unable to check the status of my support ticket or add more information throu

I did a mistake while connecting my enterprise github account. Now there is no option to remove this and try again. Any Ideas?  

現在、Figmaファイルに動画をアップロードすることができない状況です。アップロードしようとすると、「動画のアップロード中にエラーが発生しました。もう一度お試しください」というメッセージが表示され、その後「無効な動画が削除されました」というメッセージが表示されます。1つの動画、複数の動画を試してみてもどちらでも同様の挙動が確認され、Figma上に動画をアップロードすることができません。また、キャッシュをクリアしたり、本体の再起動、PCのセキュリティ確認もしましたが改善はされなかったです。この問題は、動画を複数アップロードしデザインを検討していた際に突然発生し、それ以降のすべての動画をアップロードできなくなりました。様々なファイルを試したり、シークレットモードのブラウザウィンドウを使ってみたりしましたが、問題は解決しませんでした。この問題の原因と解決方法について、ご説明いただけますでしょうか？よろしくお願いいたします。

Hi everyone. I’m currently blocked from testing a local plugin I’m developing because my Figma desktop app suddenly refuses to open on Windows 11.I've already cleared the caches, reinstalled, and gone through the full troubleshooting gauntlet with support, but the app just crashes silently on launch. Since I can't test local manifests in the standard browser, my development is completely stuck.I’ve pasted the full system details and everything I’ve tried below. If anyone has found a fix for this silent crash, I’d incredibly appreciate your help/-The Figma Desktop App completely fails to launch on Windows 11. Double-clicking the application shortcut, launching from the Start menu, or triggering an open in desktop app redirect from a browser results in absolutely no visual response. There are no error messages, no black screens, no loading spinners, and the Figma icon does not appear in the system tray. The process appears to terminate or freeze invisibly instantly upon invocation.System

My personal Figma account is not accessible anymore or does not exist. I went to add my username and password to log in as usual today and it said the combination did not exist. I had just logged in yesterday and so I am pretty confident I have the correct combination. I then went to reset my password but no email appeared in my personal email, suggesting there is no longer an account associated with the email. IThis is an extremely frustrating experience considering Figma in general has not been performing as it was before Figma Make was introduced. In addition, it was very difficult to find the appropriate avenue to contact Figma to report this problem, and I am not sure this is the correct forum.