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So… I wanted to add a video to Slides, and because it wouldn’t let me on the free plan, I upgraded to a collab plan. Then proceeded to add the video -- all good.Then, I went to share a figma presentation, and I got the popup saying “you’re about to get a full seat”. I genuinely don’t understand what this thing about seats is (please hire a content designer to explain things better!) and because I needed to share the presentation (which I was able to do on the free plan), I clicked on Continue, because it was the ONLY available option. Then Figma immediately proceeded to create a new invoice charging me for Figma and god knows what, when I had that feature (sharing files) for FREE before.I immediately sent a ticket to request a refund, because it’s hilarious that you don’t charge for a feature on a free plan, but the minute I upgrade the plan to collab, then you want to charge me for features that were free before. This makes absolute zero sense. For a design company, this is pretty ter

I imported variables from one design file to another and remapped the variables. For some reason none of the ‘text styles’ show up when I select any text, as if they do not exist in the local variable collection even though they do. I do have the font installed on my local computer, so why would this be happening?I am encountering this problem on both the Figma app and browser versions. Also, the Figma app is the latest version.  

Hello,I noticed an unexpected charge on my credit card on May 14, 2026. My monthly subscription plan is supposed to be for 1 seat ($20/month), but I was charged $57.20 because extra seats were automatically added without my explicit consent.I have already changed my seat approval settings to "Approve seats manually" so this won't happen again. Since these extra seats were added accidentally and were not intended for use, I would like to kindly request a refund for the extra amount charged ($35.20).Thank you for your help, and I look forward to your reply.Best regards,[Sulha Park] [박설하] 

Hello Figma Support Team,I am posting here because I opened a support request on May 18 about an unexpected billing charge, but I have not received a response after multiple follow-ups.I subscribed to the Professional plan expecting the cost to be around $20/month. Later, I was charged an additional $45.60 because two team members were counted as paid Full seats.I understand now that Figma charges per Full seat, but at the time I did not clearly understand that adding people to my team would automatically create additional paid seats and result in a separate charge. I only added team members to collaborate, and I did not intentionally purchase two additional paid Full seats.As soon as I realized the issue, I canceled the renewal to prevent any future charges. My team currently shows 0 Full seats / locked status.This charge was accidental and the amount is significant for me as a student from Egypt. I am kindly requesting a one-time courtesy refund back to my original payment method, no

Hi,I submitted a support ticket 11 days ago but still haven’t received a response, so I’m posting here for help.I originally purchased a single Dev Seat. While trying to edit a file, clicking the “Edit” button automatically upgraded my account to a Full Seat without a clear confirmation or warning.Current situation:My original Dev Seat is still unassigned. I only needed the Full Seat temporarily for about one month, and I already canceled the subscription. However, the upcoming invoice still shows a Full Seat charge.What I’m requesting:To only be charged the price difference for the month I used the Full Seat. To ensure that no further Full Seat charges occur starting next month.Has anyone experienced something similar, or is there any way to get billing support attention faster?Thanks.

Could you please speed up the invoice review? I need it urgently. The account is my community email address.

Hi , I am unable to use a third-party tool (Weavy) because Figma consistently returns figma.com/blocked.html during the connection flow. This happens across Brave and Chrome, on different networks (including mobile hotspot), and even with newly created accounts, which suggests the issue is not account- or device-specific. It appears the tool is attempting to load Figma inside an embedded/iframe context, which is being blocked. Could you please confirm whether embedded authentication or app loading is restricted, and advise the correct redirect or popup OAuth flow that integrations should use to avoid this error? I am accessing Weavy directly through the official website of Weavy (weavy.ai) using my Weavy account. However, when I try to open or connect my designs inside Weavy, the Figma authorization flow redirects to figma.com/blocked.html and returns 401 errors.I understand that the Weavy / Figma integration is not yet fully available on the Figma platform. My concern is that the curr

Hi, I’m a student who’s working on a ad for Figma Draw as a school project. I need to find the brush cursor that you can see when taking the brush tool in Figma Draw mode. I tried to search for it : nothing. I tried to take a screenshot and vectorize with the AI, didn’t work so well. I would need the “official” one to continue the animation ! I even tried to look at it in the code but didn’t find it :/ If someone knows how to get it, I would appreciate it!

프로페셔널 계정을 해지했고 설정에서도 reactivate plan 이라고 떠서 취소된 줄 알았는데 취소가 되지 않았고 오늘 결제가 되었습니다프리랜서로 일하며 일을 주었던 개발자를 플랜에 포함시켰었고 5월 첫째주 일이 끝난 후 해지했는데 개발자를 포함한 플랜 돈이 결제되었으며 전혀 사용하지 않았습니다 환불 부탁드립니다영어로 답변주셔도 좋습니다 

## Summary  The official Figma MCP server OAuth flow (mcp.figma.com) consistently fails with "Invalid state parameter" error when  used with Claude Code on macOS. The `state` parameter is corrupted during the OAuth callback redirect — spaces (%20%20)   are inserted into the base64url-encoded value.  ## Environment  - Client: Claude Code (CLI) on macOS (Apple Silicon)  - MCP Server: mcp.figma.com/mcp (official Figma MCP)  - Browser: Chrome 146 on macOS  - Figma Plan: Professional (Dev Seat)  ## Steps to Reproduce  1. Start Claude Code with the official Figma MCP plugin  2. Trigger OAuth authentication  3. Open the generated authorization URL in Chrome  4. Authorize the application in Figma  5. Figma redirects to http://localhost:<port>/callback  ## Expected  OAuth callback succeeds, MCP tools become available.  ## Actual  Browser shows: "Authentication Error — Invalid state parameter. Please try again."  ## Root Cause  The `state` parameter is corrupted during the redirect:  Origi

I sincerely request a refund for the additional seat charges that were unexpectedly billed due to accidental editor permissions assigned to team members who did not actually use Figma.Our team intended to have only one designer subscribe to and use Figma. While the designer was sharing Figma files with other team members, some members were unintentionally added with editor permissions instead of the intended access level. As a result, additional seat charges appear to have been generated, even though those members did not actually use Figma.The most important point is that only one person on our team actually used Figma. The other team members who were accidentally given editor access did not use Figma in practice, and we never intended to purchase or use additional paid editor seats.We tried to address this issue as soon as we noticed it, but at that time the additional charge did not appear to have been processed yet, and we misunderstood how the billing/refund process would work. No

 Hi- I was working at an organization that was acquired. Instead of acquiring the old Figma, we created a new account. This got very confusing as some files were saved to the old account, etc. We just ran into this issue- does anyone know how to fix this? Thanks! 

Hi, I've encountered a problem: when I access Figma from my project through its mcp server, after a while I hit the request limit and am asked to wait 3-4 days. This happens despite me specifying which nodes to look for. How can I solve this problem? And how figma will fix it in the time of using different ai mcp’s

My Figma updated from the old Edit Content panel to the new Bulk Edit view. When opening Bulk Edit, every single layer appears, whether it’s editable or not. The non-editable fields can’t be interacted with, while the editable ones can.Right now, I have to horizontally scroll through all fields just to find the editable ones.I know you can manually filter and unselect fields in Bulk Edit, but is there a way to configure this at the master template level so those settings apply to anyone who uses the file in the future?

even after owner remove team member from group, some bug donot let member kick out until itself do

I am not able to start a transfer through the chatbot and I need to transfer this asap

Hello Figma support and community,I’ve been using payed Pro plan for over a year ago but I still do not have AI assistant available?Could someone explain why am I missing it as it would come very useful for my ongoing projects.Thanks,Ana

"How do I delete uploaded media files from my Make project?

SummaryThe Figma MCP Server (Cloud) runs plugin code in a server-side environment that does not include Arial. Any plugin operation that depends on loading Arial — including figma.loadFontAsync({ family: 'Arial', style: 'Bold' }), text.setTextStyleIdAsync(arialBasedStyleId), or setting fontName to Arial — fails with:The font "Arial Bold" could not be loaded. The syntax is figma.loadFontAsync({ family: "<family>", style: "<style>" }).The same code executed via the Desktop Bridge (plugin running in the user’s local Figma Desktop) succeeds, because Arial is available as a system font on macOS and Windows.This breaks parity between the two MCP execution environments. Code that’s valid against the Plugin API and runs correctly locally cannot be ported to Cloud MCP if it touches Arial.ReproConnect to the Figma MCP Server (Cloud) via any MCP client (e.g. Claude.ai, Claude Code, custom integration) Run any of: await figma.loadFontAsync({ family: 'Arial', style: 'Bold' }); const sty

It says this in the app Your computer may be offline or the Figma server may be experiencing problems.Figma will automatically try to reconnect. The website doesn't work in any browser chrome, Brave or edge. And I have no vpn on and disabled my firewall  

i have 3k credits and only used 2.5k and Figma won’t let me continue without adding more credits.  this happened last month also.  Why can’t I use my 500 credit left?  

How to inject HTML video embed in Figma Sites CMS ?

Help needed for  for request 1925042, its pending for a day now without any response.

When attempting to paste a layer into a component while multi-editing, the layer will not paste inside the component variants; it will paste outside the component.  If I pasted into just 1 variant it works, but when multi-editing is on, it does not work. Here’s a video demonstrating the behavior:  

I can’t seem to figure it out. Is this referring to an auto-layout setting? Or something to do with preferred instances?