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Hi! I was charged 9.67$ even though i cancelled my subscription and was barely using the free plan only?

I exported two libraries to use them in Figma Make, but neither of them is being accepted. However, in regular Figma files, both libraries are detected and work correctly.What’s strange is that I use this same library in another account without any issues. The problem only happens in my current account, where Figma Make doesn’t recognize the imported libraries at all.Has anyone experienced something similar or knows what could be causing this?

I love the new “Make” feature, but I cannot get over how the “Download Code” button doesn’t download the code you’re provided.Download Code button in Make pageYou get a .zip file with the name of the tab and no contents. Is there something I’m missing? I understand it’s “AI Beta”, but if this feature doesn’t work - why have it on the screen?

When comparing current and updated component instances in “Review updates” window and cycling through the instances with arrows, the previews don’t change at all. When using “Go to instance” button I can clearly see that the instance has overwritten properties which do not show up inside the review window.Issue is present in both native app and web version. Colleague could also reproduce the same issue in another project. 

Hello! I have submitted several different types of documents to the following website https://www.figma.com/education/apply?utm_source=figma&utm_medium=email&utm_campaign=edu_onb&utm_content=main_button&utm_campaign=Onboarding+-+Edu+New+User&utm_content=Day+05+-+Edu+Verification&utm_medium=email&utm_source=figma with the intention of getting my student account verified. Every document I have uploaded contained my name, my school, and a date. I have tried uploading my student ID, my class schedule, my letter of enrollment, and my tuition receipt, all of which have failed. Now it says “verification limit exceeded”. Wh

When hovering over this menu item, the item contents (icons and text) disappear.  

Selected color in spec file appears as black but also appearing as white in the main color file? How can i mitigate this bug? 

I’m experiencing an issue where certain elements in my Figma file are not loading or displaying correctly in the Figma desktop application, but they do appear correctly when viewing the same file in the browser version of Figma.Specifically: Some images and visual elements are missing or not rendering in the desktop app The same file loads fully and correctly in the web (browser) version The issue appears to be isolated to the desktop application, not the file itself This is causing inconsistencies when working locally, as designs look different depending on which version of Figma is used.Steps Taken / Observations: Confirmed the issue occurs only in the desktop app Verified that the browser version displays all elements correctly The file and assets t

Using my work account I would like to leave a comment on a plugin. However, I do not care to have my full first and last name displayed on the internet. I’ve changed my work name previously but it always gets changed back by my company. Can I have a nickname that will only show up for the public facing interface and not my company interface. I had to create a new personal account just so my full first and last name would not display when adding comments on plugins.

Hello,I’m experiencing a critical account-level issue.I am the owner of this file.Immediately after opening , It disappeared at once.Important details:– The files were personal Drafts– They were never part of any team or project– They are not in Trash– They are not in Recents– They are not searchable– The disappearance happened instantly– This occurred today, just minutes before contacting supportI was advised by Figma chat support to post here, as this appears to be an account-level Drafts visibility or deletion bug.I would really appreciate if this could be investigated using account logs or backups to determine whether the Draft files can be restored.Thank youAccount email: [redacted by moderator to remove personal information]File name - Invisible OrthodonticsTime of issue: Jan 10, 2026, approx. 10:00 ISTFile URL - 

Figma Make are not using my library components attached. It only picked “generic” ones. Both with “Attach design” and using a full design system library file.

[image redacted by moderator to remove personal information]I just open my project and I have this error showing..the url is: https://www.figma.com/design/TzXFpxf65PU9qEgiQ902Jz/VideoDiarythe name was VideoDiaryand I last access it yesterday: 11 Januaryit’s frustrating because this file is really important to me, and it disappeared without notice.

Hi!My school email address expired and I no longer have access to my original school email address associated with my Figma account. As a result, I currently cannot access any of my files under my Figma account. Please help me update my account email. I submitted a help request a week ago with ticket number #1676497. The AI support agent haven’t get back to me since. I have a project deadline coming up, so please someone help me update my account email. Thank you so much!

I just updated to Figma Desktop App version 125.6.5 (MacOS) and I'm running into an issue.If I open the variables window (from left pane, it goes into fullscreen, then minimize so it’s a floating window), then try to paste anything into the workspace, paste doesn’t work. If I close the variables window, paste then works.This is the same whether I’m copying a hex value from a variable field and trying to paste it into the workspace or copying from another app, paste only comes back as an option when variables are closed.Oddly, “paste over selection” and “paste to replace” when text is selected both work. 

I’m at my wits end with this one. I am constantly publishing a good portion of my design system despite not doing any changes to my core components.I have gone through my file to make sure there were no other conflicts or pulling variables/tokens/styles from other files. Sometimes I’ll make a change to a component that is NOT connected to any other component and Figma still gives me a huge list of components that have apparently been updated and need to be republished. Please help!

 I'm making an application that requires user authentication by OAuth to perform certain actions, and well to avoid the problem of the user having to repeat the OAuth multiple times, I can use the Refresh Token, but reading I saw that they combined the use of the same endpoint that returns the code in the OAuth flow with that of the Refresh TokenBut there's a problem, it redirects me here:https://developers.figma.com/docs/rest-api/authentication/#refresh-oauth-tokenAnd this page only covers the OAuth flow. There are no examples or explanations of how to use the same endpoint for this flow to use the Refresh Token and get a new one. By the way, the page doesn't even mention the refresh token's validity period. The only thing they mention at the end of the document is that the access token lasts 24 hours. It's confusing because I d

There is no problem, everything is resolved.

Currently Copy/Paste Properties doesn't seem to work at all. I have 2 simple rectangles with different fill colors and strokes. I copy one, then paste properties on the other. Nothing at all happens.This is in the standalone app on Windows. 

the toolbar didn’t change. It’s edu plan. 

The latest Figma update broke my components. Button hover states all messed up. Prototypes showing weird flickering.

After my business email was changed as a result, I no longer have access to the mcp server and am encountering authentication issues. Seems like Figma doesn’t recognize the change and doesn’t treat me as same user. mcp worked before. 

Hi Figma team,I’m having trouble changing the email linked to my account. My Yahoo email address was deactivated due to inactivity, so I no longer have access to it, which prevents me from confirming the change.Is there another way to update my account email without needing access to the previous one?Thank you for your help.

Hello! I’m the developer of the “Figma Converter for Unity” tool.I was sending Tier 1 requests to the REST API and received a ~4-day timeout before the next API request on my free plan.After that, I purchased a Pro dev seat subscription, but the timeout didn’t disappear and is still 4 days.I believe that after purchasing the Pro subscription, the API limits should have been reset.Right now, both I and my clients are facing the issue that even after purchasing the Pro subscription, it’s impossible to immediately restore our workflow.Please look into this problem.

My login works fine on desktop.When I try to mirror on ipad I am asked to login on the figma app on iPad (running ios 26). Entering the same login info I just get the login screen again - and again - and again.. I would like to check my design by mirroring it onto my ipad. How can I do this? 

Hi! Yesterday I installed an update for my Figma desktop app and it won’t load since then. I’ve tried clearing cache and reinstalling it but nothing seems to works. Is there any solution for this?