Report a Problem

Yes, before you ask, the frames names and styles are identical, this isn’t my first day. If a figma moderator replies with some useless copy paste troubleshooting I will lose my sh*t entirely.I have a simple delay animation set up in file with modes. Dark mode = animation fine. Light mode = animation f*cked and janky af. I’ve reinstalled figma, I’ve restarted laptop, it’s the latest macOS, I have done all the basic stuff or I wouldn’t be wasting my time here. Anyone know wtf is going on?See: 

Nav bar overlays top navigationWith UI Hidden Its 2026 and the Figma UI still overlays on top of prototypes, obscuring the top nav bar needed to navigate the prototype. I can hide the UI - but then without knowing how to turn it back on, a client will not know how to expand the UI to full screen, or how to leave comments. But if I leave the UI on, the client will be frustrated not being able to navigate the site because the UI overlays the navigation bar.I have seen dozens of complaints for this exact problem on this forum for the last 4 years. Why hasn’t this been fixed? It feels so unprofessional to have to explain to a client how to navigate the software to properly view prototype. Just make the nav bar ABOVE the content of the prototype. There is no value in overlaying it.Please for the love of god fix this.

Most of my components have device variants: desktop and mobile. Each of those are made with .base components with those variants too with proper layout and variable changes.I’ve got slots working for both device variants, but when I use an instance and make changes for images or text (in desktop variant) and change breakpoint to mobile, it still using the desktop layout, and should use instead the mobile. What's the solution to this problem? 

I am trying to connect my custom domain to a website made in Figma Make, but do not see “Add custom domain” button. I have an Education plan, which should be comparable to Professional. Thanks for the advice!

I have a layout component with a slot that contains an auto layout frame where I can compose content with as needed. If I change the auto layout in an instance, it changes the layout in the main component and any instance on the page. I would expect the auto layout change to only affect the instance.

Hello Team,I would like to bring to your attention an issue I encountered with my AI credit usage.Yesterday morning, my AI credit balance was 3,000 credits. During the day, I worked extensively in Figma, but based on my usage, I estimate that I consumed no more than approximately 1,000 credits.However, in the next day, I received a notification indicating that my AI credits were fully exhausted. This behavior seems unexpected, as the credit consumption does not align with my actual usage within a single day.Could you please help check:Whether there have been any recent changes or updates to the AI credit consumption model, or If there is any system issue, background process, or miscalculation that might have caused credits to be consumed unexpectedlyI would appreciate it if your team could review the credit usage logs and help identify the root cause of this issue.Please let me know if you need any additional details from my end.Thank you for your support.Best regards,Richa Durgesh Par

Hello there, I’m facing an issue where when i publish my library and try to export it to Figma Make. The option of “ Export to Figma Make” does not seems to appear.I’m on an education plan and I have double checked all the files. They are i the same education plan project.Thanks!

I am unable to publish my figma make project. It is quite large, but regardless, every time I attempt to publish this project it fails. I have done everything suggested in other threads - cleared caches, tried different browsers, duplicated the file, tried to publish it from the edit preview pane and the settings. This has been happening consistently for days, I just want to test my build and publish this site. I know this issue is addressed in other places, but I'm confused, because I cannot find a solution for it. The red bar suggests contacting support for help, so I’m doing that. Kind RegardsNat  

I can’t view the .otf and .ttf files installed and enabled on my macbook. I’m able to use them in the Adobe apps but they don’t show in my Figma desktop app. I need to present my portfolio Friday and want to update some projects with the right typefaces, could I please get some help!

Publishing the updated version on website in Figmake AI is unsuccessful. Tried to fix it in several times, but same error message will come

Slots are a pretty cool concept and useful for their intended porposes, but they need polish. I’m not the biggest fan of the fact that you cannot mark an entire frame as a slot, that you need a sub-frame, but this is not the topic.Behaviour that is really concerning is the following: I have a table column component, that is filled with some data format (in my case UUIDs, or dates). I expand it to more cells using the slot feature. Some AI is used to fill these cells with more mock UUIDs or dates - cool. However! When extending or shrinking the slot, some cells that are not even being created or removed are being overriden with new mock content! This is very concerning as it can lead to mistakes in mockups if already established, untouched content is being overriden automatically. AI should not touch cells that are not being changed by extending or shrinking the slot, especially because the user doesn’t expect it - I don’t expect for the AI to touch my set content that has nothing to do

Hello,  I connected my student email to this account, but unfortunately this email belongs to my company. I want to set edu plan for my personal account. How can I remove edu plan in this account and reset it to my personal email? Please help!!

I am working on creating a prototype. Uploaded my PRD as well as the specs for individual screens. But Figma Make is not able to generate the UI. All I can see is a spinner. I have wasted good amount of credits which I am not getting back. Initially I thought that I gave a lot of information causing Figma Make to hallucinate. So I created another new Draft where I uploaded the same PRD and asked figma to create only the login and dashboard page. Again the same issue. I see only the blank page with a spinner. This is really frustrating. 

Hello, I lost my company email and I need to access the Figma files associated with it, please can you help?

I have already published my  library successfully. However, when I click “Export to Figma Make”, I keep receiving an error message and the export does not go through.At the moment, I am not sure what is causing this issue. I would appreciate it if you could help me identify the reason and suggest a solution.

How do I activate the Weavy website through Figma?When I try to activate it through my Figma account, the Weavy website returns an error:https://www.figma.com/blocked.htmlWhat's the problem?

Unable to send invite to new users

Hello. I'm having trouble installing Figma for two weeks now. I've tried registering through different browsers, using different VPNs and accounts, but the site only shows a loading screen. Could you please tell me what I can do about this? Sorry for reporting this issue so late.

can’t seem to get my mouse to work correctly, tried different mouse and different computer same issue mouse doesn’t line up and can’t resize images correctly video attached

Add Text Add Auto layout to Text Add Rectangle into Auto layout frame Ignore auto layout on Rectangle Set Constraints to Top + Bottom or Scale Enter several lines of text, notice the rectangle grows in size 👍 Duplicate example above Add Group to Rectangle Enter several lines of text, notice the rectangle doesn’t grow in size 👎Note: This is a simplified example; I required an absolute position group in my work to control overall opacity of several layers at once with one Figma variable. I have tried the following:Using frame instead of group Setting constraint to bottom only Flipping Rectangle vertically to maybe trick constraint Keying in 100% to height and entering the height manually Refitting it to 100% height by drag handle Setting to scale constraint Setting nested rectangle to scale constraint and vice versa with group Reopening fileI believe the “Bad” frame below should work like the “Good” frame. 

Hi there!I’m trying to make a new design using Figma’s use-figma skill in Cursor, and it keeps crashing when it runs “Search Design System”.I’m using Claude Sonnet 4.6 medium thinking agent.The same prompt runs just fine in Claude Code, but a lot of my team prefers to work in Cursor.

Hello, I’m reaching out regarding a recurring issue with Figma API rate limits that is currently blocking my work. I’m using a Professional plan. I was working with a third-party integration (Useberry) to sync a prototype. However, the sync was not working from the beginning — the prototype wouldn’t sync at all. After several retry attempts, I received a Figma API rate limit error with a cooldown of over 30 hours. Later, the issue repeated, and now I’m facing another cooldown of around 100 hours, which is still ongoing. The key issue is that:- the sync was already failing before any rate limit was triggered  - repeated cooldowns are now preventing any further work  - I’m unable to proceed with launching a time-sensitive research study   Could you please help clarify:- why the sync might have been failing initially  - why such long cooldowns are being applied  - whether it’s possible to lift or reset the current API rate limit  - how to safely use integrations like Useberry without trig

We submitted our Figma plugin "Mokko" for marketplace review on March 19, 2026.As of today (April 2), it has been over 10 business days. The plugin still shows "In review" status. We have not received any email, rejection, or request for additional information at the account email.We also opened support case #1826150.Mokko is an AI copilot that generates native Figma designs using a team's design system components. If the review team needs test credentials, a demo, or any additional context, we are happy to provide immediately.Any visibility into the status or next steps would be greatly appreciated.Thank you,Pavlo SavelenkoCo-founder, Mokko.ai

Hi everyone,I am trying to publish a new version of my plugin, but I am blocked by the following error message: "We detected a change to your account details. Please contact support@figma.com to proceed."I recently updated my account security settings (password / 2FA), which seems to have triggered this automatic restriction. I have already sent an email to support, but I wanted to open a topic here as well to get a review started, as I've seen similar issues resolved by the Community Support team here.Could someone from the Figma team please help me verify my account and remove this restriction so I can continue publishing? Thank you!

Can you pls help me with this error I am getting with fonts and figma? I need to update a file from Smartcat with the translation ASAP and it seems like I have the fonts? Even downloading the installer fonts is not resolving this issue. I've emailed support twice already and have not heard back.