Hello, I need to update the email address on my Figma account because it is currently tied to my work email. I would like to change it to my personal email instead, but I keep getting this error. Is there a way to change it?
Please see the attached screenshot for reference:
Hi
Thanks for reaching out. I understand that you're trying to update the email address on your Figma account from your work email to your personal email.
It seems like the personal email address you're trying to switch to is already associated with an existing Figma account, which explains why you're seeing this error when trying to update your email.
No worries though, I've gone ahead and created a support ticket so our team can take a closer look and help you with the next steps. Your ticket number is #2001065.
Depending on your account setup, the team can review the available options and help you with the best way to update your email address.
Please keep an eye on your inbox, someone from the team will be in touch with you shortly and we'll do our best to help get this sorted out for you.
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