Bonjour,
Je suis arrivée à la limite de mes crédits.
Pouvez-vous me confirmer qu’en tant qu’entreprise nous sommes limités à 200$ de crédits ?
J’ai déjà via le PAY AS YOU GO dépensé 200$, si je souhaite en ajouter de nouveau y a t’il une solution ?
Voici le message que j’ai actuellement lorsque je souhaite ajouter des crédits “Pay as you go credits are currently unavailable. Letsignit has spent 199,98 $US. Your monthly budget will reset on Jul 19, 2026.”
Merci pour votre aide
Hi
At this time, we do not offer support in French in Figma Forum, so I hope it's okay that I continue in English. While I can't access or share your account's specific settings, I can confirm that pay-as-you-go AI credits on the Professional plan currently have a default cap per month for the team, separate from your seat credits. That lines up with the notification you're seeing.
I've also touched base with our Product Support team, who are reviewing your request under case number: 2002091, and they'll follow up directly with more detail on your account and next steps.
In the meantime, for more on Pay-as-you-go and monthly spend limits, take a look here: Manage AI credits → Pay-as-you-go billing.
Hope this points you in the right direction. Please keep an eye on the email inbox tied to your account, and let me know if anything's still unclear.
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