Hey Team,
We submitted an app for review over a week ago, we received a rejection, because figma cant download any extension to verify our app, so we were told to just upload a video for the review, we did so, and haven’t heard back. Can we please somehow fast track this? We want to launch a figma integration to our customers, and this has become a blocker.
Is there anything needed from our side to expedite this process? Can an ETA be shared, so we can plan accordingly?
Question
Request for Developer App reveiw
Hi there! Thanks for flagging this.
I checked internally and can see that the team has already replied to you via email. Sharing the update here as well in case you haven't seen it:
We are unable to download software, apps, code, or extensions for review purposes at this time. Please resubmit your application with a screen recording that demonstrates the app connection and the complete user experience flow.
As mentioned by the team, once you've resubmitted your OAuth app with the requested screen recording, it will be reviewed again.
Thanks for your patience!
Hey again, thanks for clarifying, and apologies for the confusion on my end.
I was looking at the previous support case from last week. I've now found your more recent submission from today. I assign it to the appropriate team, and add a follow-up note internally to increase its visibility.
The team will review your resubmission, including the screen recording you provided, and get back to you as soon as they can. Thanks so much for your patience in the meantime!
What is the approximate timelines for this? So that I can plan the release internally?
Review times can vary depending on submission volume, so I'm not able to share a specific timeline. That said, I can confirm your app is in the review queue and I've flagged it internally for visibility.
Once the review is complete, or if the moderators need any additional information, they'll reach out to you directly via the email associated with your submission.
No further action is needed on your end in the meantime. Thanks for your patience!
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