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Experiencing issues? Report them.

  • 2,071 Topics
  • 5,614 Replies
2070 Topics
Melina_Rozenfeld
Melina_Rozenfeld
asked in Report a Problem
"Resolve conflicts" is erasing all the changes in the branch

Hi, I have a branch of the file with various changes to components. When I try to merge it, it tells me that there are some things conflicting with the main file. I go to solve them, I choose to keep all the branch changes and after I apply the changes, the branch just looks like my main file (as if I hadn’t done any changes at all). I restored the branch to a previous version and tried again, no matter what I do, the branch “loses” all the changes that I did. So basically I have a branch that I cannot merge since I can’t pass the “solve conflict” stage.

19765
D
Kidhack
Kidhack
asked in Report a Problem
Mask disappears on instance animation, but works with main component

In this design I’m trying to make it so the animated black text has an animated gradient masked on top on hover. There seems to be a lot of strange behaviors when turned into a component to add the swap instance on hover. In the file you can see the non component animation, the main component, and the instance. Check out the prototype to see how the behavior changes. I noticed a weird behavior that it works a bit better if the main component is in the same frame as the instance. Figma – 30 Jul 24

180
Kidhack
Frederic_Fornini
Frederic_ForniniActive Member
asked in Report a Problem
LAUNCHED: Figma Slides - Styles (Grid, Text)

Am i missing something here or i just can’t create a custom grid size ? Or would it be related to the fact that we can’t create custom presentations with pro plans ? It’s strange since we can have custom colors (the same way Figma design does). Also, you can use different text styles but can’t create your own.

25374
djv
Figmate
D
Decobec
asked in Report a Problem
Drag Interaction not working when component is fixed

Hi, So for some context, I’m trying to prototype a scrollable overlay on a mobile design to replace a dropdown menu. From what I understood a scrollable overlay is not possible using the overlay prototype option. To achieve that effect I duplicated my main frame and then fixed the whole content in the back, both frames have the same overlay components with different opacity and position to allow me to simulate the move in animation. On my “Overlay Frame” I fixed a component that has 5 variants and to move from one variant to the other there is a drag interaction. The issue is that I can’t use the drag interaction when this component is fixed on the page. Is there a conflict between the drag interaction of a component and the fixed position of that component within the page? I don’t know if that makes sense, here is the link to the file: https://www.figma.com/design/KWIPZkqs4LIUtSEMXSf2PU/Decobec.com---[E-commerce]?node-id=95-2101 Thank you!

560
D
Arkasha
Arkasha
asked in Report a Problem
Deps with components broken after publishing the library

Hello! Has anyone encountered this problem? After publishing the library, the connection between components is lost 2024-07-28_17-05-31

294
Celine_
Figmate
J
James_Fawdry
asked in Report a Problem
Shadow is not appearing when I view my design in prototype. Old fixes don't seem to work

So I have Inner and Drop shadow effects added to a shape but the effect doesn’t show when I go to make show my design in Prototype mode? Does anyone know a work around to fix this. This is what the image is supposed to look like. Image should be transparent in the middle. When going into prototype mode, this is what appears.

1621
J
Figmate
Martyn_Bowis
Martyn_BowisActive Member
asked in Report a Problem
Figma library logo variants selected by variables are not loading when files reloaded

We have logos in a library file, as well as headers and footers in another library file. The headers include instances of the logo component. We use variables to determine which logo variant is loaded into a header. When using these headers in design files, we find that the logos intermittently load or not load. Is there a Figma loading issue for library images that is occurring? Very frustrating! We had a feature working we thought, and now when stakeholders look at designs, the headers are missing logos. The instance is in the layers tree, it just does not show. To get it to show, sometimes changing the variable to another brand will load the logo in the header within the design. Great, but then as soon as you reload the design file or someone else opens it elsewhere, the logo is not visible again. This is a bug as far as I can see.

193
Martyn_Bowis
sv_n
sv_n
asked in Report a Problem
Misplaced interaction areas after scrolling

Hello everyone, recently we have noticed strange behavior of interaction areas in some prototypes. For example, it happens more often that interaction areas of a button are no longer on the button itself after scrolling in the prototype, but are moved somewhere in the prototype. As a result, the prototype can logically no longer be used as the buttons are no longer clickable. In the attached image you can see the highlighted hotspot box of a button floating somewhere in the wrong place. Does anyone have similar problems and perhaps an idea or solution as to why? Cheers, Sven

26814
y_toku
Figmate
jpostdesign
jpostdesign
asked in Report a Problem
Adding an Admin or changing Owner of a team should cascade down into sub projects

I just rolled of a contract project, and Figma’s handoff sucks. I request to better automate and cascade user permissions. Situation: My fellow designer Winnie was taking over my design work I was rolling off from. As part of the transfer, first I made Winnie the Admin of the parent team. BUT as Admin, they did not have edit rights that cascaded down in to the sub-projects and files. Then I made Winnie to full Owner of the parent team. BUT even as the team owner, they were blocked at an at-team level for each sub-project. AND Ownership didn’t cascade down into the sub-projects. As a bug-report / feature request, my expected behavior would be: If a team member is elevated to Admin of a team, or Owner of team, that cascades down into all sub-projects belonging to that team automatically. Thus granting at least edit capability for Admins, and automatically makes the new team Owner the Owner of all sub-projects unless some manual override is done. BUT actual behavior is: Promote team membe

4355
jpostdesign
Joe12
Joe12
asked in Report a Problem
Autolayouts : Switching between vertical and horizontal orientations breaks frame from intended set value

Since the recent updates, the autolayout frame resizing functionality has been experiencing issues. Specifically, when switching between horizontal and vertical orientations, all child layers are reverting from their intended “fill” or “hug” behaviors to a “fixed width” constraint resulting in the inner layrs no loner being responsive. This unexpected change in layout behavior is causing disruptions in the overall design production. See Video for example

2953
Marc_Robinson
Andreia_Tenreiro1
Andreia_Tenreiro1
asked in Report a Problem
Nested components are not resizing

Nested components are not resizing when the tokens change. When they are not nested, it works well. Do you know how I can fix that? Thank you!

464
djv
Figmate
Cristian_Banu
Cristian_BanuActive Member
asked in Report a Problem
SAVING TO CLOUD icon not disappearing

Hi guys, Why is the SAVING TO CLOUD icon near the avatar never go away sometimes? I do have a big file and sometimes I change something tiny and all hell breaks loose. Performance plummets and the SAVING icon and snackbar are always there. Why? How do I fix this? Please don’t roll out new features before fixing bugs, it’s really annoying. My job is to design, not to debug and find bug workarounds. Thank you kindly, Chris

434
Cristian_Banu
Patrick
Patrick
asked in Report a Problem
Auto Layout: Frames in instances turn into absolute positioned elements

In my main component, I have a state-layer, which has an auto layout applied to it. The frame inside is not absolute positioned. When I jump to my Instance, suddenly the frame is positioned absolute and i can’t change anything about it. This leads to a false behaviour of my components. I guess it’s a bug or am I missing something?

2416
Celine_
Figmate
RameeBordoloi
RameeBordoloi
asked in Report a Problem
Comments not moving along with frame

Hi, I’ve noticed that the comments aren’t moving along with the frames in Figma. I have to manually move them each time. I’ve tried closing and reopening Figma, but the issue persists. Is there a way to fix this? Thank you.

442
RameeBordoloi
Matt_Rea1
Matt_Rea1New Participant
asked in Report a Problem
Place inserted component as a child of currently selected node

When working with complex nested layouts, especially auto layouts, I routinely need to move things around, add children to frames, or rearrange elements on the page. As such, I may end up copying elements (components, frames, etc.) onto my clipboard. When it comes time to paste the element, I can traverse the layers panel to find the parent container where my pasted element should appear. Once I select that parent node in the layer panel, when I paste, the element will appear in a predictable place - as the last child of the node I selected. However, I often need to add a component from a library. I usually do this through the resources toolbar (Shift + i). My expectation is that the inserted component would follow the same logic - inserted as the last child of the node I selected in the layers panel. However, the placement of the inserted component seems random. Sometimes it appears as a child of the element selected in the layers panel, other times it’s inserted into seemingly random

2455
J
Figmate
Tyson_Reeder
Tyson_ReederNew Participant
asked in Report a Problem
Mac app controls sitting on top of tabs

When my app is not in full screen mode the mac controls (close, minimize, full screen) sit on top of the tabs I have open. See screenshot. I am running the latest version of Figma.

1202
Tyson_Reeder
Tyson_Reeder
Tyson_ReederNew Participant
asked in Report a Problem
Not able to measure distance in UI3 with Option

I used to be able to hold Option in Design Mode and see the measurements between items that were selected and hovered on. This is a huge timesaver for me and my design workflow. I hope this is just a bug in UI3 and that it is not planned to be removed.

1402
Tyson_Reeder
Court_Kizer
Court_Kizer
asked in Report a Problem
The most serious bug Figma has ever introduced 👿

The latest Figma after config, no longer hides the selection rectangle when adjusting the stroke. So you cannot see what the stroke adjustments are. One of the top features of Figma from day #1, was you could see what you actually were adjusting. Notice the blue selection rectangle? How am I supposed to see the stroke while adjusting opacity? I have to guess 😦

1611
djv
Figmate
Daniel_Racca
Daniel_Racca
asked in Report a Problem
Figma app not working

Is anyone having trouble using the Figma app? It stays forever on this screen for me. I already tried restarting my iPhone, reinstalling the app and logging in/out, any ideas how to fix it?

1022
A
Karin_Fam
Karin_Fam
asked in Report a Problem
GIF Content is not detected as GIF

I believe this is similar to a bug reported here: GIFs not available in the API - #5 by Gleb I’ve also highlighted it in the Figma Developers slack here: Slack Reiterating it here for ease of context. I’ve recently discovered a bug where where existing gif content isn’t being detected as a gif, and they do not play in prototype mode. I’ve managed to successfully reproduce 3 different scenarios for this bug: Copy the source asset (it was previously detected as a gif, but now is an image) into a fresh file + frame. It is detected as a gif, and plays as a gif, as expected. Copy the source asset into a fresh file + frame. Paste the asset in, again. First target is detected as gif, second target detected as image. Both play in prototype mode (consistent with the UI bug reported). Following up from scenario 2, if the FIRST TARGET is removed, the second target no longer behaves as a gif. Same issue happens when it’s done programatically with createImage , whether it’s with a new fill or a cop

60833
raghavendra_kotakonda
DameGeri
DameGeriNew Participant
asked in Report a Problem
Error Message: Problem importing/exporting SVG assets

I’m not quite sure where to put this, but sometime yesterday afternoon (26 July), I lost connection to Figma. Although I could see my file when trying to preview it, received an Error 500: Internal Server message. Since then I have not been able to export/import SVG files that has a gradient layer (completely fine before). On trying to import an SVG file with gradient layer, the error message received is “There was a problem importing your SVG asset because it contains invalid SVG markup”. On following the link to suggested ways to resolve this issue - none of the listed applies. If I remove the gradient layer, either as an effect directly on top of an image, or a separate layer - the SVG exports and imports with no issues. Any suggestions?

1671
J
Figmate
Emilia_Tonello
Emilia_Tonello
asked in Report a Problem
Green lines overlaying across different projects since using UI3

Hiii 👋 first-time poster here! I’m experiencing green lines resembling wireframes or bounding boxes across different projects since I started using UI3. These lines overlay the design elements and do not disappear, persisting across various views. It seems to be a graphical bug, and I’m unsure how to make them disappear.

5226
Gayani_S
Figmate
Sasch
SaschNew Participant
asked in Report a Problem
'Show on page' not focussing on the selected area

In the new ‘Ready for dev’ focus list/view clicking on the context menu on ‘Show on page’ does only jump to the page the ready for dev element is in but does not focus it. In general this focus list is pretty useless because as a non dev mode user there is no search bar, you can’t collapse the sections, you have no folders, clicking on the screen give me the damn ‘request dev mode’ popup all the time like I got it…you want to sell me a feature. The fact that we do not have simple folder like structures to hand off screens to the devs in a basic but free version is really killing the momentum for adoption in our company. So in short: Fix the bug and make clicking ‘Show on page’ really focus on the selected element Finally create a folder like handoff system where I can drop elements in and order them in different categories alowing me to share folders for certain parts of a project to our devs

871
Gayani_S
Figmate
Apptoyou
Apptoyou
asked in Report a Problem
When I import an svg from illustrator it loses its stroke

Is there any solution to the following problem? When I import an svg from illustrator it loses its stroke and is divided into two shapes, one is the fill and one is the stroke. I would like to be able to import the shape with the editable stroke as created in illustrator. I attach screen below. Instead, I would like to have a shape like this automatically when I import the svg into Figma.

2954
Lauren_Budorick
Figmate
jeter_lee
jeter_lee
asked in Report a Problem
There was a mix-up in the components

I’m only using AAA components in a file. When I search for components in the toolbar, I find components for BBB components. I think this confuses me. (AAA and BBB are both in a team project.) In the example below, I searched for [Status], and this component exists in the BBB component (my file does not use this component), but the search results showed this component. From the search panel, I selected the AAA component (this component is used in the file), but no results were found. Hope to fix this problem. Results found for the BBB component（This component is not used） Not found in AAA components Put the result in a file and display it as coming from the BBB component.

691
Celine_
Figmate

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