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Hi team, I’ve began using Figma Sites this week and having a consistent issue of my previews not loading at all, either on the desktop app or on Browser. This is persistent and ONLY affecting Sites - I am having no issues with previews in Make, etc.I have Reset and Restarted Figma, uninstalled and redownloaded the app too, to no avail.Is this a common issue or is there something specific going wrong here? 

Hello Figma Support Team,I’ve built and published my site via Figma Sites under the custom domain: www.cozumyapitr.comHowever, when I try to submit the site to Google Search Console, I get the following error:❌ “URL cannot be indexed. robots.txt could not be fetched.”I’ve checked manually and indeed the robots.txt file returns 404 Not Found.Can you please assist me with enabling the robots.txt file or resolving this issue so that my site can be indexed by Google?Thank you very much.

Many elements in my designs have been breaking and disorganzing for no apparent reasonFrames set to “Fill width” appearing as “Hug,” Auto-layout alignment changing by itself When I InsertComponents from my design system libary some design element from it get disorganized when inserted into myself, but works perfectly well in my design system Libary Please Kindly Help its affecting me seriously and its getting really annoying

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Hello everybody, Issue description:I have problem with Figma which is stopping be from using Figma as I experience crashes almost every time I try to scale or move any frame. It does not seem to be related to complexity of the design file as it happens on both projects which contain 3 frames and 2 components and projects which are much more complex (tens or hundreds of layers). This occurs regardless whether I use browser app or desktop app.The error messages I get are mostly ‘Something went wrong, reason: crashed’ or something what seems like ID of the object I was manipulating (even when it is just one blank frame).Around one year ago, I have never had a Figma crash, but since around last 6 months it happens all the time.My specs are:Geforce RTX 4080 Intel I-9 -14900HX 32 GB RamWhat I tried:Two days ago I even reinstalled my operating system (Windows

Pygma is an essential necessity for my class, and I am in a state of great anxiety and distress due to this sudden disaster. No matter how many times I ask, it is not solved, and the same situation repeats even if I change my account. I am a second-year student in the Department of Design Engineering at the Korea Engineering University, and I am very sorry for this situation. I will attach a picture of my student ID. Please lift the limit. The account I used in the past was [redacted by forum moderator to remove PII] , [redacted by forum moderator to remove PII], and the new account is [redacted by forum moderator to remove PII], but this account is also restricted, so I'm at a loss. I hope you can help me soon. I sincerely ask for your help.In addition, I sent an e-mail to education@figma.com , so please check it quickly. Ple

When looking at components in Dev mode you can see code snippets for Layout and Style.Sometimes double clicking to select a line and copying it over to a code editor shows that a bunch of extra text was selected and copied. Super frustrating.The workaround is to carefully select by hand, also super frustrating.I think the issue is prominent on the last line in the code previews. Lines further up work ok, but the last line always copies more than the line itself.Here is a gif demonstration of the issue: 

Corner Smoothening acts wierd and breaks when custom borders are added (1,1,1,0) or any combination. 

When publishing my Figma Sites website, since today Firefox (Desktop) will flip the content order of my site – so the last element is displayed first, and so on. That’s neither the case in any other browser (such as Safari or Opera) nor in Firefox on mobile, nor in the preview in Figma Sites. But i tried it out on Mac and Windows. Seems to be a global Firefox Desktop problem. Why is that?

I am trying to activate the Figma Student Plan using my student ID from SLTC Research University (Sri Lanka). However, the verification system is not accepting my name due to the initials format used on our student IDs.The name on my student ID appears as:W.D.G. RanjanaThis format represents my initials followed by my surname. Therefore:First Name: W.D.G.Last Name: Ranjanaso when i use this format system fails to identify my name. I’ll attach the error i got here. I tried to contact both Figma support and SheerID through mails but didn’t got response. Kindly assist with manual verification of my student status or, solution to fix this issue is much appreciated.

I'm encountering a black screen when trying to open the Figma desktop app. Could you please look into this and help me resolve the issue?

Hello!I updated Figma today, but it won't open because my operating system doesn't meet the system requirements. How can I revert to the previous version?My operating system: MacOS Big Sur 11.7.7

I am generating badge.figma.ts using figma code connect but it only detects label no other properties like Type (Undefined, etc.) Label (true/false) Neutral (true/false) No max. width (True/False) Variant (Rounded, etc.) Size (Small, Medium)are not getting generated in badge.figma.ts file, why?figma.connect("link to figma file",{props: {label: figma.string("✏️ Label"),},example: (props) => html`<badge />`,},) 

I have polished an existing design using Figma make and I have done only 3 iterations. However when I try to copy it and bring it to Figma to do some customizations it just keeps saying its copying as design layers, for about 20 minutes. Is there a way to resolve this?

Good day, Figma team,I have been a user of Figma in my classroom for several years and have appreciated the Education plan for myself and to be able to grant access to students.At the beginning of the semester, I was advised to re-verify my education plan. I was successful at doing so. While we experienced some challenges with verification on the student side, most students have successfully verified. Unfortunately, some students remain stuck in the SheerID support loop.Most recently, students are receiving expiration notices even after successfully verifying their account via SheerID. Additionally, they are being advised to purchase the plan for $20/month, which is not equitable for our student population.While searching my account, I confirmed that my education verification status remains and I am now being presented with invoice information.To date, I have reached out to Figma via chat for an account review, emailed education@figma.com, and now

I have tried to subscribe professional plan with paying monthly, but the system doesn’t allow to select CAD, since I am from Canada. After completing the credit card info. I got a message “ Your plan was previously playing to USD, and therefore must conitnue to pay in USD. Please confirm your payment information works for USD.”Could you please reset it for me? Thanks. 

Me and multiple other teammates are not receiving emails on our enterprise emails.We took the issue to our support teams to see if there was a whitelist / blacklist and whether the emails were being prevented from reaching us internally, and they are not.We have checked our folders, spam, etc. I have seen other reports from other users on this forum about not receiving emails, but no public solution listed.The lack of emails reaching our inboxes prevents us from creating and using Figma with a work account via our work emails.

Hey!I recently noticed a strange error in several of my projects. When I apply smart animate to a component, the text is increasingly displayed incorrectly.Example 1: I use a zoom effect on an image with a delay, and the text remains unchanged in both states. In the preview, the text suddenly becomes larger. I suspect that my variable mode for the font size is being ignored during the initial interactions, which is causing the error. It is also strange that the error only occurs in the first transition; the other images do not have this problem. Example 2: I have the same problem with the text in an accordion element.

I'm trying to publish my website but this error keeps returning:  

on the page https://www.figma.com/make/new/, I get a 404 

I design on a Chromebook and I’m unable to use the Figma font helper. I really want to use the Google Sans Flex font which was recently released, alongside other new fonts like Stack Sans, and the TASA typeface collection. I don’t have access to a regular computer to use them. The Inter font is also outdated and it doesn't have the option to adjust optical size.

I have sent an email to education@figma.com for support, but haven't heard back. I've provided my student ID, transcript, and tuition statements for student verification but it still says I'm missing documents that any one of my three supported documents can provide. I will need a human to verify my account please

When defining inline links in text in Figma Sites, the link is able to be set and is rendered correctly in the editor.Showing the inline link settingsHowever, after publishing, the link is fully ignored on the live site, as shown in the DOM inspect screenshot shown below. Other content changes to the site are reflected correctly, showing that there’s not TTL issue at play.DOM inspect of the published site 

Hello Figma Support,I'm having trouble with locally installed fonts not showing up in Figma, even though I have the Figma Agent installed.The issue is only on my computer. My teammates working on the same project have no problems with their local fonts.I've already tried:Checking the Figma Agent status.Updating my browser.Restarting my PC.None of this has worked.Important detail: I recently bought a new laptop, and I'm experiencing the exact same problem on the new machine as well.Could you please help me fix this?

 The slide deck continually says to open in recovery mode, but each time it tries it just says the same thing. I’ve tried it in the app and on several different computers. When I tried to paste the link in here it crashed this page too.File is figma.com/ slides/UwFWTA1MbRsFAtwZ4otMVa/BROKEN?t=qqw6HfVVYpTBfz9n-0 (without the space)Is there any way to open it or recover it?Strangely this is a copy of a slide deck with more slides that I can still open so it seems like something on the available slides here is breaking Figma.