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Question

피그마 파일 복구 안 됨

  • August 12, 2026
  • 1 reply
  • 12 views

이승은

안녕하세요 제가 작업 중인 디자인 파일이 휴지통으로 이동되었는데 휴지통에 보이질 않습니다..

작업을 거의 다 해둬서 업로드만 하면 됐었던 거라 너무 절실합니다………

파일url은 가지고 있습니다 제발제발 복구해주세요 제발 부탁드립니다 시간이 별로 없습니다……...

1 reply

Celyn_L
Figmate
  • Figmate
  • August 12, 2026

Hi ​@이승은, Celyn from the Figma Community Support team here. Thanks for reaching out, I hope it’s alright for me to reply in English.

I’m sorry to hear that you’re unable to locate your file. I understand how urgent this is, especially since it contains work you were close to completing.

There are a few reasons why a deleted file may not be visible in Trash, so here are a few things worth checking:

  • The file was in another team: If you’re a member of multiple teams or organizations, each one has its own Trash. Please check the Trash for the team or organization where the file was originally located.
  • The entire team was deleted: Files from a deleted team won’t appear in Trash. If the team was deleted within the last 28 days, you may be able to restore the deleted team to regain access to its files.
  • The folder was deleted: Files within a deleted folder are moved to Trash individually. If you find the affected file there, you can use Duplicate to drafts to create a copy.
  • The file was permanently deleted: A file won’t appear in Trash if you or another team member or collaborator with access to it permanently deleted it.

You can find more details and steps here: Delete and restore files.

In the meantime, I’ve gone ahead and created a support ticket for you so our team can take a closer look and assist you directly. Your ticket number is #2066991.

Please reply directly to the ticket with the URL of the affected file. Someone from the team will be reaching out soon, so please keep an eye on your inbox.

Thanks for your patience in the meantime!