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Question

Figma AI Agent keeps failing with “Something went wrong” UUID errors

  • July 1, 2026
  • 5 replies
  • 94 views
Iam

Hi everyone,

I’m having an issue with Figma Agent / Figma AI in design files and I wanted to know if anyone else is experiencing the same thing.

I’m trying to use Figma Agent to analyze a website URL and help create visual ideas/illustrations for a website project. The prompt is not extremely complex anymore, but every attempt returns:

“Something went wrong”

with a UUID error ID.

So far I received these error IDs:

  • 5a94dcf7-e741-4fdc-affb-945bde7af615
  • 2e1e1446-5d05-450f-bfc6-e654aa148468
  • 93aab9ee-acb2-44f5-beeb-097ce2f93e1d

I checked the Figma status page and everything appears operational. I also tried both the browser version and the Figma desktop app, but the issue still happens.

I contacted Figma Support but haven’t received a response yet.

Has anyone else had the same “Something went wrong” UUID error with Figma Agent or Figma AI recently?
Any help or confirmation would be appreciated. Thanks!

5 replies

Jaycee Lewis
Figmate

Hi, ​@Iam 👋 Sorry to hear you’ve been running into those errors. I located your support ticket, left an additional comment, and increased it’s urgency. The ID is 1986051. Please keep an eye on your inbox for a reply. Please let me know if you need any additional help! — Jaycee

    Elena_Schmolke1

    I run into the same issue. Figma Agent didn’t work for me at all so far. 
     

    63acc5aa-339d-4152-8d0b-0db087862925

    Update: After some time, the Agent produces results. But the error message keeps showing. 

    Gayani_S
    Figmate
    • Gayani_S
    • Community Support
    • July 3, 2026

    Hey ​@Elena_Schmolke1, thanks for reaching out! 

    Sorry you're running into this too, but we can try a couple of quick things first:

    1. Retry the prompt using the retry button if it's still showing.
    2. Refresh the file and try again.
    3. If it still fails, start a new thread using the + button in the top right corner of the chat rather than continuing in the same one.

    If the error keeps coming up after that, it'd help a lot to get this in front of our support team directly so we can dig into what's happening on your file specifically. Could you reach out through our Support Hub and include:

    • Debug details, click the small circled "i" icon just below the chat that triggered the error, then Copy debug details and paste those into your message
    • A screenshot showing your chat prompt and the agent's response
    • View access to the impacted file, shared with support-share@figma.com- this won't impact your billing, and it lets our Support and Engineering teams reproduce the issue and investigate further

    That'll give us everything we need to properly investigate. You can also check out our Work with the AI agent in Figma Design article for more on what's currently supported.

    Let me know how it goes! 

      VKVKVK
      • VKVKVK
      • New Member
      • July 4, 2026

      Unfortunately I run into the same issue. Figma Agent didn’t work for me at all so far. 

      Error example: 070554a5-af77-4c1d-8162-dcb49996cf2e

      I also have a request #1994697

      Tom Reem
      Figmate
      • Tom Reem
      • Figmate
      • July 5, 2026

      Hey ​@VKVKVK, thanks for flagging this and sorry for the trouble. I confirmed with our Product Support team — they have your request under ticket: 1994697, and I've shared your post with them for full context. They'll follow up directly at the email you used to reach out once there's an update. Appreciate your patience. 🙏🏻

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